You plug in your device’s charging cable, expecting the familiar charging icon to appear, but nothing happens. Cue the internal panic.
That’s where we come in. At uBreakiFix® by Asurion, we've seen it all—and can fix it all. From charging port repair to helping your phone beat water damage, we’ve got you covered. Let’s walk through how to identify the why behind your charging port’s lack of energy, plus how to get it back in working order.
Signs your charger port is damaged
Facing charging issues can be inconvenient, but recognizing these signs can help determine if you’re dealing with a broken charging port.
1. Loose connection
If the charging cable doesn't fit snugly or wobbles in the port, it may indicate a loose connection in the charging port.
2. Inconsistent charging
If your device starts and stops charging intermittently or only charges at a certain angle, it could be a sign of damage inside the port.
3. Failure to charge
It could be due to a bent or broken charger port when you plug in your device, and it doesn't charge at all.
4. Slow charging
If charging has become significantly slower than usual, it could be due to issues within the charging port affecting the connection.
5. Overheating during charging
If the charging port area becomes excessively hot during charging, this could be a sign of a damaged or malfunctioning port.
How to fix a broken charging port
If you tested other charging cables and ensured there is no dust or debris in the port with no luck, your port might be broken or damaged. In both cases, your phone has to be taken apart to get a proper diagnosis and repair.
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FAQs
Check for damage
Insert a charging cable into the charging port of your phone. The charging cable should fit snugly into the port and should not feel loose. Using a torch, look inside the charging port to check for any damage.
How do I know if my charger port is damaged? ›
Signs your charger port is damaged
- Loose connection. If the charging cable doesn't fit snugly or wobbles in the port, it may indicate a loose connection in the charging port.
- Inconsistent charging. ...
- Failure to charge. ...
- Slow charging. ...
- Overheating during charging.
Check for damage
Insert a charging cable into the charging port of your phone. The charging cable should fit snugly into the port and should not feel loose. Using a torch, look inside the charging port to check for any damage.
What happens if I damage my charging port? ›
A damaged charger port can cause the device to overheat during charging. If you notice excessive heat while charging your device, it's crucial to inspect the charger port.
Is my charging port dirty or damaged? ›
Finding out if you have a dust problem is quite easy — simply shine a light into the port where the cable connects and take a look. If you cannot see the metal charging contacts, or lint and dust are visible, you need to clean the port.
How to know if a USB port is damaged? ›
Check USB ports or cables for physical damage
You may experience symptoms such as USB device stops working, works intermittently, or the USB cable wiggles when you plug it in to the computer. USB cables and ports are exposed to elements that may cause a build-up of dust or even physical damage.
Do iPhone charging ports wear out? ›
Physical Damage or Wear and Tear
Even with careful usage, regular wear and tear can lead to loose connections or damaged pins inside the charging port. In some cases, the port may even become physically misaligned due to rough handling or plugging the cable at awkward angles.
How do I check the health of my charging port? ›
Signs Your Phone's Charging Port is Damaged or Broken
- Broken Pins in Phone Charger Port. Similarly, if pins inside the port become broken or bent, correct charging will become impossible. ...
- Debris in Phone Charger Port. ...
- Charger Cable and Adapter Work With Other Devices. ...
- Faulty Phone Charger Adapter. ...
- Defective Phone Battery.
One temporary solution is to use a wireless charging pad. These pads use electromagnetic induction to transfer power from the pad to your phone without the need for a physical connection. Simply place your phone on the pad, and it will start charging.
How to repair a charging port? ›
Troubleshooting Charging Port Problems
Try using a can of compressed air to remove debris from inside the port. If this does not help, it might need further cleaning. Turn off the device, remove the battery and use a small amount of rubbing alcohol or contact cleaner to clean inside the port very carefully.
The cost of replacing a charging port varies based on the device and service provider. For smartphones, the price ranges from $50 to $100. Laptops and tablets might cost more due to their complex internal components. Factors such as device model, location, and repair complexity influence price.
Can a damaged charging port cause slow charging? ›
If your phone's charging speed has suddenly become slow, it could be due to a few reasons. One common issue is a damaged USB cable or power adapter. Frequent handling, twisting, and folding can cause these accessories from to wear out over time. Another possible reason is a dirty or obstructed charging port.
Can using a phone while charging damage charging port? ›
There is no danger in using your phone while it's charging. When you use your phone while charging, the battery is charging at a slower rate than normal to allow enough power for the ongoing usage.
How to check if a charging port is damaged? ›
Bent or broken pins: Inspect the metal pins inside the port. If they appear bent, broken, or out of place, it could indicate a problem. Loose or wobbly port: Gently wiggle the charger while it's connected to your device. If the port feels loose or wobbly, it may need to be replaced.
Is a charging port easy to fix? ›
Fixing a charging port on your own can be challenging
Whether you need to replace or repair your device's charge port, or just need it to be cleaned or a foreign substance removed, it has to be done very carefully. Using an incorrect tool or not knowing how to fix the device can damage it permanently.
How do you check if a charger is broken? ›
Check the adapter. With the multimeter set to detect AC voltage, plug the adapter into the wall and check the contacts that should be conducting power. If you don't get a measurable voltage from the adapter, it may not be providing power, and you'll need to replace it.
How much does it cost to replace a charging port? ›
The cost of replacing a charging port varies based on the device and service provider. For smartphones, the price ranges from $50 to $100. Laptops and tablets might cost more due to their complex internal components. Factors such as device model, location, and repair complexity influence price.
Can your charging port be fixed? ›
Fixing a charging port on your own can be challenging
Using an incorrect tool or not knowing how to fix the device can damage it permanently. But you can trust the technicians at Phone Clinic to ensure that your iPhone or Android mobile phone is fixed correctly the first time.
Why is my phone not charging even when plugged? ›
There's a hardware issue with your cords or charger. There's an issue with your power source. This can be the outlet, USB port on your computer, or a drained power bank. Hardware-intensive apps might demand too much power for your phone to charge normally.
