About Us | Travelex Insurance (2024)

About Us | Travelex Insurance (1)

Travelex Insurance Services is a leading travel insurance provider in the United States with 25 years of industry expertise of helping people dream, explore and travel with confidence.

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Join us on our journey

At Travelex we help people dream, explore and fulfill their travel dreams. If you are looking to grow and seek new opportunities, be the best you can, work with a group of diverse, creative, intelligent, caring team members whose goal is help people travel safely, and leave a positive impact on the world... see what Travelex Insurance Services can do for you! View open positions.

Celebrating 25 years

Protecting travel dreams for the past 25 years, Travelex Insurance Services celebrates this milestone anniversary in November 2021. They have been honored to serve travelers and partners for a quarter-century with innovative travel plans and personalized service to explore the world safely.

Where it all began

Headquartered in Omaha, NE, Travelex Insurance Services was founded in 1996 when the Travelex Group purchased the travel insurance distribution services of Mutual of Omaha Companies. Shortly after, Travelex established itself as one of the top three travel insurance providers in the United States.

A new opportunity

In 2016, Travelex Insurance Services grew its global footprint by becoming a part of the Cover-More Group, which is a wholly-owned subsidiary of Zurich Insurance Group. Cover-More is Australia’s largest travel insurance, medical assistance, and employee assistance provider. Cover-More has a leading market position in Australia and a growing presence in Europe, India, China, Malaysia, Singapore, New Zealand, and the United States.

Travelex today

Travelex continues to expand and forge ahead in innovation by making its products and services available to more customers than ever before. Travelex’s long-standing reputation for leading the industry with cutting edge enhancements is in direct response to its customer’s needs in the ever-changing marketplace.

The Travelex mission

Travelex’s mission is to be a globally recognized travel insurance provider with heart. This is accomplished in two ways. First, by providing the best travel protection in the world while remaining true to the company’s Midwestern values. And second, by aiming to make traveling easier, better and safer for customers through innovative, highly personalized protection products and services.

Travelex is intent on being the best in the eyes of its customers as they travel and explore the world safely. Travelex encourages customers to dream, explore and travel on with confidence knowing they have a great travel insurer behind them.

Underwriter Information

In order to provide our travelers with the most competitive products in the industry, Travelex Insurance Services has partnered with the following underwriters.

Berkshire Hathaway Specialty Insurance

Berkshire Hathaway Specialty Insurance provides commercial property, casualty, healthcare, and executive and professional lines, and marine insurance. The actual and final terms of coverage for all product lines may vary. Berkshire Hathaway Specialty Insurance Company holds financial strength ratings of A++ from AM Best and AA+ from Standard & Poor’s.

Rating and analysis shown as of December 9, 2020

Zurich Insurance Group (Zurich)

Zurich Insurance Group (Zurich), headquartered and founded in Switzerland, is a leading multi-line insurance provider that serves its customers in global and local markets. With approximately 55,000 employees, Zurich provides a wide range of property and casualty, and life insurance products and services in more than 210 countries and territories. Zurich’s customers include individuals, small businesses, mid-sized and large companies, including multinational corporations. Zurich holds financial strength ratings of A+ A.M. Best, AA-Standard & Poor's.

Rating and analysis shown as of December 31, 2019

Dream. Explore. Travel On.

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About Us | Travelex Insurance (2024)

FAQs

What reasons are not covered by traveler's insurance? ›

What Does Travel Insurance NOT cover?
  • Reasonably foreseeable events.
  • Known storms, epidemics, acts of war.
  • Travel restrictions imposed by government authorities.
  • Pre-existing conditions, unless the Premium plan is bought within the window for coverage.
  • Dangerous activities.

What information do you need to provide for travel insurance? ›

Travel insurance generally only requires you to answer a few questions – like where you're going and when, how much your trip costs, how old are you and where do you live – so it's easy to get a quote online.

What is the best travel insurance to buy? ›

The Best Travel Insurance of 2024
  • Travelex Insurance: Our top pick.
  • Nationwide Travel Insurance: Best for baggage coverage.
  • AIG Travel Guard: Best for families.
  • Faye: Best cancel for any reason coverage.
  • WorldTrips: Most affordable comprehensive coverage.
  • Generali Global Assistance: Best for trip interruption coverage.

How far in advance do I need to buy travel insurance? ›

Though you can buy travel insurance before you book your flight, it's actually better to wait until after you reserve your seat on the plane. This way, you'll know your ticket price and can make sure your travel insurance will cover the full cost of the ticket, in case you need to file a claim later.

What won't travel insurance cover? ›

Most travel insurance policies won't pay out if you're negligent while under the influence of alcohol or drugs, and have an accident or have property stolen.

What situations does travel insurance not cover? ›

According to Allianz Global Assistance, a travel insurance provider, "Trip cancellations and trip interruptions due to known, foreseeable, or expected events, epidemics, or fear of travel are generally not covered."

Who is cheaper than travelers insurance? ›

The insurer with the cheapest home insurance rates is AAA at around $101 per month, somewhat cheaper than Traveler's average of $125 per month.

What is the average cost of travel insurance? ›

Travel insurance rates through most providers fall between 4% and 8% of the total trip cost. Like the cost of flights, cruises, etc., rates may vary substantially based on the season, your original location, your destination, and other factors. This week, the average cost of a policy was close to $300.

What are two disadvantages travel insurance? ›

The more costly your trip, the more your provider will need to reimburse you for a valid claim, which increases the cost of your policy. In addition, plan costs will generally increase with age, as younger travelers may be less likely to file a claim than senior travelers based on overall health.

Does travel insurance get more expensive closer to departure date? ›

Unlike airfare or hotels, travel insurance premiums do not typically increase as you get closer to your departure date. While the cost of some plans may change slightly, quotes will stay relatively stable leading up to your trip.

Does travel insurance cover flight cancellation? ›

Does travel insurance cover cancelled or missed flights? Your travel insurer may cover you if your flight was cancelled and the airline company doesn't or can't reschedule your flight. Your insurer may also cover you if the airline company doesn't reimburse you as a result, or only reimburses part of your expenses.

How close to my trip can I buy travel insurance? ›

You'll simply need to make the purchase at least one day before travel. However, there are some types of coverage that you'll need to buy soon after booking or they won't be available. These include Cancel for Any Reason insurance as well as pre-existing medical condition insurance.

What prevents you from getting travel insurance? ›

Here's the hurdle you may be facing: to meet an insurer's stability requirements there must be no change in your medical treatment or health condition in a specified time frame– and the rules around this differ between insurers. Does that mean your health changes will prevent you from getting the coverage you need?

Why travel insurance claims are denied? ›

Insurers sometimes decline claims that involve someone receiving medical treatment or spending extra money to complete a trip. Your travel policy's terms and conditions spell out the details under which you're covered by the insurance policy. The policy also lists all exclusions for coverage.

What invalidates travel insurance? ›

Your travel insurance might become invalidated if you: Fail to declare any underlying medical conditions or medications (including over-the-counter medicines) that you take. Sustain accidents or injuries whilst under the influence of drugs or alcohol.

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