Key Takeaways
- Travelers insurance costs for home and auto are average or below depending on the coverage you get.
- Travelers focuses on property coverage so it doesn’t offer life or health insurance.
- The company offers 12 car insurance discounts and five home insurance discounts.
Travelers ranks among the top 10 insurance companies by size according to the National Association of Insurance Commissioners (NAIC). Like most national companies, Travelers offers a variety of insurance options with the ability to bundle coverage for discounts. We at the MarketWatch Guides team will review Travelers’ main insurance offerings below.
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Travelers Insurance: Summary Review
Flip Card Travelers Insurance Rating
MarketWatch Rating 4.8 / out of 5 stars
Rating is based off of MarketWatch Guides Rating
Rating breakdown
Industry Standing 4.5 / 5
Availability 5 / 5
Coverage 5 / 5
Cost and Discounts 4.8 / 5
Customer Experience 4.5 / 5
Our Take
Travelers stands out for offering plenty of auto insurance options with prices below the national average. Looking at home insurance, its cost and coverage options line up more with the national average. That said, you could find a great rate if you bundle home and auto with Travelers, so it’s worth getting a quote.
How We Rate Travelers Insurance by Category
| Overall Rating | 4.8 |
|---|---|
| Industry Standing | 4.5 |
| Availability | 5 |
| Coverage | 5 |
| Cost and Discounts | 4.8 |
| Customer Experience | 4.5 |
| Overall Rating | 4.5 |
|---|---|
| Industry Standing | 4.3 |
| Coverage | 4.4 |
| Cost | 4.6 |
| Customer Experience | 4.9 |
Travelers Industry Ratings
Our team uses multiple industry sources for insurance company ratings in our reviews. Below are a few ratings we considered.
AM Best: A++
Better Business Bureau (BBB): A+
National Association of Insurance Commissioners (NAIC) Complaint Index: 0.94
Trustpilot: 1.6 out of 5
BBB customer rating: 1.1 out of 5
Travelers Insurance Reviews: What Customers Say
We analyzed hundreds of reviews to rate providers on customer experience. Like most national insurers, Travelers has fewer positive reviews than negative ones. However, Travelers’ NAIC complaint index of 0.94 means it has slightly less complaints than average for its size. Below are a few takeaways from reviews of Travelers customers.
Where Travelers Excels
Positive Travelers reviews on the BBB talk about helpful claims adjusters. Reviewers say adjusters were professional and able to help them through stressful times. Some customers have been surprised that their claim was approved so quickly.
Where Travelers Falls Short
While some customers have great claims experiences, others don’t. A number of reviewers have had issues getting claims approved and fully covered. One customer, for example, was disappointed Travelers would only cover used replacement parts on their vehicle. Some reviewers also said it was difficult to cancel their policies.
Travelers Auto Insurance
Our Overall Rating
4.8
Key Takeaway
Travelers is our top pick for auto insurance considering its low average rates and wide variety of coverage.
Travelers Auto Insurance Coverage
Travelers offers all the standard coverage options from minimum to full coverage.
Travelers Auto Coverage Highlight: Premier New Car Replacement
Premier New Car Replacement® from Travelers will pay to replace your car with a new model if it’s totaled within the first five years of ownership. This is a nice perk if you just bought a new vehicle. Other companies may cover replacement during the first three years of ownership or even less time.
Minimum Coverage
Minimum coverage usually includes bodily injury and property damage liability insurance. Your state might also require uninsured/underinsured motorist coverage or personal injury protection.
| Coverage | Description |
|---|---|
| Bodily injury (BI) liability | Covers medical bills and lost wages for other parties when you’re found at fault for an accident |
| Property damage (PD) liability | Covers repair costs for other parties if you’re found at fault for an accident |
| Underinsured/uninsured motorist | Covers your repair costs and medical bills up to a limit if the driver who caused an accident doesn’t have enough insurance |
| Personal injury protection (PIP) | Covers your medical bills, lost wages and death benefits no matter who caused the accident |
Read more: Liability Car Insurance
Full Coverage
Full coverage includes anything your state requires plus comprehensive and collision insurance.
| Coverage | Description |
|---|---|
| Collision | Repairs or replaces your vehicle after an accident no matter who was at fault |
| Comprehensive | Repairs or replaces your vehicle after non-accident events like fire, theft or severe weather |
| Medical payments (MedPay) | Covers your medical expenses up to a limit no matter who caused the accident |
Besides these options, Travelers offers:
- Roadside assistance
- Rental coverage
- Gap insurance
- New car replacement
- Accident forgiveness
- Ridesharing coverage
Read more: Full-Coverage Car Insurance
Travelers Car Insurance Cost
Our data shows full coverage from Travelers costs about $1,692 per year, which is 37% cheaper than the national average of $2,681. We also found Travelers to be one of the cheapest options for different types of drivers. Below are a few cost estimates for drivers of different ages and with different driving records.
| Age | Travelers Full-Coverage Monthly Cost | National Average Full-Coverage Cost | Travelers vs. National Average |
|---|---|---|---|
16 | $390 | $519 | -25% |
| 21 | $219 | $349 | -37% |
| 25 | $166 | $256 | -35% |
| 35 | $141 | $223 | -37% |
| 45 | $142 | $214 | -34% |
| 55 | $131 | $198 | -34% |
| 65 | $135 | $202 | -33% |
| 75 | $157 | $232 | -32% |
| Risk Factor | Travelers Full-Coverage Monthly Cost | National Full-Coverage Average Cost | Travelers vs. National Average |
|---|---|---|---|
| Clean | $141 | $223 | -37% |
| Speeding ticket | $174 | $270 | -36% |
| Recent accident | $179 | $299 | -40% |
| DUI | $195 | $323 | -40% |
| Risk Factor | Travelers Full-Coverage Monthly Cost | National Full-Coverage Average Cost | Travelers vs. National Average |
|---|---|---|---|
| Good credit | $141 | $223 | -37% |
| Poor credit | $235 | $446 | -47% |
Travelers Car Insurance Discounts
Travelers offers a good number of discounts to help different types of drivers save money.
Travelers Auto Insurance Discount Highlight: Hybrid/Electric Car
If you drive a hybrid or electric vehicle you can get a discount from Travelers. Not many companies offer an insurance discount for hybrid vehicles, so it’s nice that Travelers does. This can come in handy since high-tech hybrids can be more expensive to insure.
Travelers IntelliDrive
IntelliDrive® is Travelers’ usage-based insurance program. Depending on your state, you can get a discount of 30% or more for safe driving after the app analyzes your habits. The program tracks time of day, speed, acceleration, braking and distraction. Be aware that IntelliDrive can raise your rates if you aren’t a safe driver.
List of Car Insurance Discounts
Travelers offers more car insurance discounts like:
| Travelers Discount | Discount Description |
|---|---|
| Multi-policy | You can get a discount if you bundle your Travelers auto coverage with other insurance types, like homeowners. |
| Multi-car | If you insure multiple cars on the same policy, you can lower your rates. |
| Home ownership | If you own your own home, regardless of where it’s insured, you can save on auto insurance. |
| Safe driver | If your household doesn’t have any claims for three to five years, you can get a discount on your auto policy. |
| Continuous insurance | You may be eligible for a discount if you’ve held a Travelers insurance policy with no gaps in coverage. |
| Hybrid/electric car | If you own or lease an alternative fuel vehicle, you can save on Travelers auto insurance. |
| New car | You may qualify for savings if you purchase a car that’s three model years old or less. |
| Payment choice | If you pay in full, opt to go paperless or set up automatic payments, you can receive a discount. |
| Early quote | If you get a quote from Travelers before your current policy expires, you may be eligible for a discount if you switch. |
| Good student | High school and college students who maintain at least a B average can save money on coverage. |
| Student-away-at-school | If you have a student in school at least 100 miles away that doesn’t drive, you can get a discount. |
| Driver training | Drivers who complete an approved driver’s education class can qualify for a discount. |
Page 1 of 2
Travelers Home Insurance
Our Overall Rating
4.5
Key Takeaway
Travelers offers a good claims experience with helpful customer service and a reliable website and app.
While Travelers offers plenty of coverage options, the company tends to be on the expensive side compared to other providers. You’ll likely find the best home insurance elsewhere. We recommend comparing homeowners policy quotes to find a great deal.
Travelers Home Insurance Coverage
Most homeowners insurance policies cover the cost of losses to your home and personal property resulting from severe weather incidents, theft or vandalism.
Travelers offers the following standard types of home insurance coverage:
| Travelers Home Insurance Coverage | Description |
|---|---|
| Dwelling coverage | This coverage helps you pay to repair or rebuild your home if a covered event damages it. Note that you’ll want to have enough dwelling coverage to pay for estimated repairs or rebuild or replace your property. |
| Other structures coverage | This insurance helps pay for covered damages to detached structures on your property like garages, sheds and fences. |
| Personal property coverage | This coverage helps pay for personal items in your home, such as furniture and clothes, which were damaged or destroyed by a covered loss. |
| Loss of use coverage | This insurance helps cover additional living expenses if you temporarily move out of your home while it’s being restored. |
| Personal liability coverage | This coverage can protect you in the event of a claim and helps cover costs if a lawsuit is brought against you or a member of your household for bodily injury or property damage. |
| Medical payments to others | This insurance pays for medical bills if someone is injured in your home and it’s not your fault. |
The company also has options for condo insurance with similar coverages to those mentioned above.
Read more: What Do Home Insurance Policies Cover?
Additional Travelers Home Insurance Options
Travelers also provides the following add-on home insurance coverage options:
| Coverage Add-On | Plan Details |
|---|---|
| Special personal property coverage | This provides broader protection for your possessions in the event of a covered loss. |
| Contents replacement cost coverage | This helps cover personal property losses based on their replacement cost at the time of loss with no deduction or depreciation. |
| Additional replacement cost protection coverage | If dwelling coverage isn’t enough to repair or rebuild your house after a loss, this add-on provides extra coverage. |
| Jewelry and valuable items coverage | This coverage provides extra protection and higher limits for valuables including jewelry and silverware. |
| Personal articles floater | This add-on policy is available if you need more coverage for specific valuables. |
| Water backup and sump pump discharge or overflow coverage | This add-on option covers a loss if water backs up from a sewer or drain within your home or if water discharges or overflows from your sump pump. |
| Identity fraud coverage | If you’re a victim of identity fraud, Travelers will reimburse you up to $25,000. |
| Green home coverage | After a covered loss, Travelers provides additional protection that can help cover the cost to repair, replace or rebuild with green materials. |
Read more: Tips for Buying Home Insurance
Travelers Home Insurance Cost
Based on our analysis of average home insurance costs, we found that a homeowners policy from Travelers costs about $7,937 per year for a $350,000 home. This is almost triple the national average of $2,728. However, pricing for homeowners policies can differ based on location, square footage, home age, credit score and more. Below, you can see a few cost estimates for Travelers home insurance with different dwelling coverage amounts.
| Homeowners Insurance Dwelling Coverage | Travelers Annual Estimate | National Average Estimate |
|---|---|---|
| $250,000 | $4,400 | $2,148 |
| $350,000 | $5,079 | $2,728 |
| $450,000 | $5,831 | $3,333 |
| $750,000 | $8,389 | $5,156 |
Travelers Home Insurance Discounts
Below are the discounts that Travelers offers to help customers save on home insurance:
| Travelers Home Insurance Discount | Details |
|---|---|
| Multi-policy | Get a discount for bundling your home insurance policy with other Travelers insurance policies. |
| Home buyer | Get a discount if you purchased your home within 12 months of the policy effective date. |
| Loss-free | Receive a discount if you haven’t experienced a loss within a specified period. |
| Protective device | Save by having protective devices in your home, such as smoke detectors, interior sprinkler systems or a home security system. |
| Green home | Get up to 5% off your policy if your home is a certified “green home” by the Leadership in Energy and Environmental Design (LEED) organization. |
Travelers Home Insurance Review
Travelers home insurance is about 191% more than the standard for the industry, and while the company does offer plenty of add-on options, its policies are far more expensive compared to most companies. We recommend comparing multiple homeowners insurance quotes from as many companies as possible.
Start comparing our top picks in our comprehensive reviews:
- Liberty Mutual home insurance
- Allstate home insurance
- Farmers home insurance
- State Farm home insurance
- Nationwide home insurance
- Erie home insurance
- USAA home insurance
- American Family home insurance
Travelers Renters Insurance
Travelers offers standard coverages for renters insurance which includes personal property, personal liability and medical payments. However, it also offers the additional benefit of coverage for damages caused by work done to a rental property. You can also get add-ons for valuable items and content replacements.
Travelers Renters Insurance Price
Based on quotes we received from Travelers, renters insurance from the company costs around $296 per year on average for a $25,000 policy. This is well above the national average of $171 per year. Travelers is generally affordable for renters insurance but some other companies may offer cheaper rates, such as USAA, which sports a yearly average of $151, or Allstate, with an average of $161. Your quote can vary widely depending on the coverage level you choose, your credit score, deductible and more.
Travelers Renters Insurance Review
We rated Travelers renters insurance a 4.15 out of 5 for its great add-on coverage options and customer claims satisfaction. While it’s slightly more expensive than average, your rate may vary. In your search for the best renters insurance, we recommend comparing as many quotes as possible.
Below you can compare our top picks through our reviews:
- Lemonade renters insurance
- Toggle renters insurance
- State Farm renters insurance
- USAA renters insurance
- American Family renters insurance
- Nationwide renters insurance
- Allstate renters insurance
Travelers Insurance: Other Policy Offerings
In addition to the coverage plans mentioned, Travelers also has plans for the following:
- Motorcycle insurance
- Boat insurance
- RV insurance
- Travel insurance
- Pet insurance
- Landlord insurance
- Wedding insurance
- Flood insurance
- Umbrella insurance
- Business insurance
Travelers Motorcycle Insurance
Travelers does not offer motorcycle insurance directly and instead does so through an affiliate provider named Dairyland. Coverages include collision, comprehensive and liability insurance. You can also purchase add-on options for rental reimbursem*nt, replacement vehicles, roadside assistance and special equipment.
Dairyland is one of our picks for cheap motorcycle insurance coverage, but we recommend comparing multiple quotes before making a decision. Below you’ll find additional company reviews to help in your search:
- Progressive motorcycle insurance
- Geico motorcycle insurance
- Liberty Mutual motorcycle insurance
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Travelers Boat Insurance
Travelers offers boat and yacht insurance to cover damages incurred while on the waves and to persons on board your vessel. You’ll also receive medical payment coverages and towing cost reimbursem*nt with your policy. We recommend comparing boat insurance prices to get the best deal for your marine vehicle.
Check out some of our best boat insurance and cheapest boat insurance picks below:
- State Farm boat insurance
- Progressive boat insurance
- Allstate boat insurance
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Travelers RV Insurance
As part of Travelers’ homeowners sector, you can purchase RV insurance for your motorhome. While details are not provided expressly on its website, it does offer standard coverage for all types of motorhomes. However, you’ll have to compare RV insurance costs online in order to get a better read for what a policy may cost.
If you’re looking for some of the best and cheapest RV insurance policies out there, begin your search with these providers:
- Progressive RV insurance
- Geico RV insurance
- Allstate RV insurance
- State Farm RV insurance
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Travelers Travel Insurance
Travelers offers travel insurance through Travel Insured International. Two types of travel coverage are available for multi-trip and single-trip policies:
| Travel Policy | Type of Policy | Coverage Details |
|---|---|---|
| Worldwide Trip Protector | Single-Trip | This includes trip delays, cancellation/interruption, accident/sickness and up to $1 million in medical evacuation coverage. |
| Annual Multi-Trip Protector | Multi-Trip | This covers accident/sickness, trip delay and medical evacuation up to $100,000 dollars for two occurrences per plan term. |
With either plan, you can purchase add-ons for travel inconvenience and cancellations for any reason. Travel Insured International isn’t one of our top picks for the best or cheapest travel insurance offerings out there, but we recommend comparing quotes from multiple providers to get the best deal possible.
Below we’ve provided some of our top picks to help you get started:
- Travelex travel insurance
- Nationwide travel insurance
- Faye travel insurance
- Allianz travel insurance
- Trawick travel insurance
Travelers Pet Insurance
Travelers offers pet insurance policies with no network restrictions, no examination requirements or upper age limits (dogs eight months and older). Plans are customizable and come with a discount of 10% if you insure multiple pets or are a current Travelers policyholder. While it’s not one of our picks for the best or cheapest pet insurance companies, we believe it’s a good idea to get a quote from them and multiple other companies.
You can start comparing our top picks below:
- Lemonade pet insurance
- Spot pet insurance
- ASPCA pet insurance
- Embrace pet insurance
- Fetch pet insurance
Travelers Flood Insurance
To protect your home or condo from environmental flood damages, Travelers offers flood insurance plans through its partner, Neptune Flood. You can also get add-on coverages for unattached structures, basem*nt items, pool repair and temporary living expenses.
Read more: Do You Need Flood Insurance?
Travelers Landlord Insurance
Travelers offers landlord insurance for those who own rental properties containing one to four units. Coverages are basically the same as renters insurance, but include liabilities and damage that affect the owner of the property.
Travelers Wedding and Special Event Insurance
To make sure your big day goes perfectly, Travelers offers wedding and special event insurance. Many venues require wedding insurance, and plans can cover alcohol-related incidents, gifts, jewelry, cancellation, attire and other liability damages. You can even get travel expenses covered if you’re using transportation provided by a venue.
Travelers Umbrella Insurance
Travelers umbrella insurance options can give you extra liability protections past your home and auto plans or other policies. It also provides additional protections for libel, slander, legal defense costs and other incidents outside the U.S.
Travelers Business Insurance
Travelers offers insurance policies including coverage for liability, property, workers compensation, commercial vehicles and more. It also provides services to help lower the risk of accidents within your company and conduct audits. If you’re a business looking for coverage, you can check out the many options available on its website.
Reviews of Travelers Insurance: The Bottom Line
At the end of the day, Travelers offers reliable coverage for vehicles, homes, condos and more. The company also offers affordable rates for many customers. We recommend comparing rates from Travelers with a few other companies when you shop.
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Travelers Insurance: FAQ
Below are frequently asked questions about Travelers auto insurance.
Yes, Travelers is a reliable insurance company for both auto and home insurance. The company offers several home and car insurance options that are, however, quite a bit higher than the national average costs, according to our research. The insurer also holds an A+ rating from the BBB and an A++ financial strength rating from AM Best.
Yes, Travelers is a good homeowners insurance company that offers a wide range of coverage options. It’s a reliable insurer that has been around for a long time and has strong financials, as indicated by its A++ AM Best rating.
Travelers is an insurance company that has been in the industry of property and casualty coverage for over 170 years. The company has 30,000 employees and 13,500 independent agents that are ready to assist you with your insurance needs.
Because it’s a publicly traded company, the shareholders actually own the company, and they currently own over 25% of the organization.
To cancel any Travelers insurance policy, you must call 1-800-842-5075, mail out to an office near you, or go to a location in person. All you’ll need is some basic personal information, your policy number and the date you want coverage to end.
A Travelers customer service agent can be reached at 1-800-842-5075.
Travelers used to offer life insurance, however it stopped after its subsidiary Travelers Life and Annuity was bought out by MetLife in 2005. If you’re looking for coverage you should check out some of our best life insurance companies and cheapest life insurance companies.
No, Travelers does not currently offer health insurance policies for individuals. If you’re looking for a supplemental insurance, health or life insurance business policy you can purchase one online or through an agent.
You can either get an insurance policy online, visit a local agent or call an agent to purchase coverage. Make sure you’re ready with basic personal information, your vehicle details (make, model and mileage) and the coverage level you want. A customer service representative or agent can also assist you with the process.
Travelers insurance was founded in 1864 by the Hartford businessman James G. Batterson.
Travelers insurance headquarters is at 485 Lexington Ave., 8th Floor, New York, N.Y. 10017. It has another main office at 1 Tower Square, Hartford, Conn. 06183.
The dog is named Chopper and he’s a mixed breed, but closely related to a Berger Picard.
How We Rate Insurance Providers
Because consumers rely on us to provide objective and accurate information, we created a comprehensive rating system to formulate our rankings of the best auto, home and life insurance companies. We collected data on dozens of insurance providers to grade the companies on a wide range of ranking factors. Learn more about how we rate insurance providers in each industry below:
- Auto Insurance: Our team has analyzed more than 130 auto insurers based on their industry standing, availability, coverage, cost and discounts, customer service, and technology. We evaluate both national and regional insurers to determine the most reputable options on the market. Learn more about our auto insurance methodology.
- Home Insurance: We assessed dozens of home insurance providers and created a scoring system to compare each company’s quality and service. We took a comprehensive look at insurers’ reputations in the industry, coverage offerings, average costs and customer service. See our rating process in more detail in our home insurance rating methodology.
- Life Insurance: Our team has researched and ranked more than 30 life insurance companies using an in-depth scoring system that analyzes brand trust, coverage options, availability and ease of use, and riders. We look at how customizable each provider’s policies are to fit consumers’ needs. To learn more, read our full life insurance methodology for reviewing and scoring providers.
If you have feedback or questions about this article, please email the MarketWatch Guides team at editors@marketwatchguides.com.
