How to withdraw fiat funds from your CEX.IO account | CEX.IO Help Centre (2024)

CEX.IO offers a diverse and flexible range of withdrawal methods. We understand the importance of seamless asset movement, and that's why we provide multiple paths for both fiat and cryptocurrency withdrawals, ensuring convenient and efficient access to your funds.

In this article, we’ll cover the many ways you can withdraw fiat funds from your CEX.IO account. Before we start, please note some important security rules:

  1. Withdrawal functionality is only available after successfully enabling two-factor authentication (2FA) on your account.

  2. If you change or restore your 2FA method, withdrawals are restricted for the next 48 hours, to provide a buffer in the event of fraud.

How to withdraw USD, EUR, GBP

Currently, CEX.IO supports USD, GBP, and EUR across its product ecosystem. To withdraw one of these fiat currencies from your CEX.IO account:

  1. Sign in to your CEX.IO account, and click on the CEX.IO Wallet box on our homepage.

How to withdraw fiat funds from your CEX.IO account | CEX.IO Help Centre (1)

2. Find the currency you would like to withdraw. You can use the search bar and type the currency name or ticker.

How to withdraw fiat funds from your CEX.IO account | CEX.IO Help Centre (2)

3. Click the Withdraw button next to the chosen currency.

Alternatively, you can click the Withdraw button in the upper right of the Wallet page, and then choose the currency you wish to withdraw.

How to withdraw fiat funds from your CEX.IO account | CEX.IO Help Centre (3)

4. Next, click Select the destination to choose where to send your funds.

How to withdraw fiat funds from your CEX.IO account | CEX.IO Help Centre (4)

Note: the availability of payment methods depends on the currency, your location, and verification level.

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5. Enter the sum you wish to withdraw. The total amount, together with the commission is indicated below, in the You will receive line.

6. The Proceed button will be active once you confirm that you have read and agree with the Risk Notice. Once you’ve confirmed your risk appetite, check the box and click on this button.

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7. Verify your details, and initiate the transaction by clicking Confirm Withdrawal in the pop-up screen.

How to withdraw fiat funds from your CEX.IO account | CEX.IO Help Centre (7)

8. After that, you’ll be asked to confirm the withdrawal with a 2FA code.

Once you execute the above steps, you will instantly receive a confirmation email to the address registered with your CEX.IO account. Follow the link in the email to confirm your transaction.

Please note that the confirmation link will expire in 30 minutes. After 30 minutes, you will need to redo the above steps.

If you do not receive the confirmation email, please refer to this guide.

For any issues or inquiries regarding how to send funds from your CEX.IO account, please contact our Customer Support Team.

The web content provided by CEX.IO is for educational purposes only. The information and tools provided neither are, nor should be construed as, an offer, or a solicitation of an offer, or a recommendation, to buy, sell or hold any digital asset or to open a particular account or engage in any specific investment strategy. Digital asset markets are highly volatile and can lead to loss of funds.

The availability of the products, features, and services on the CEX.IO platform is subject to jurisdictional limitations. To understand what products and services are available in your country, please see our Licenses and Registrations.

CEX.IO Corp. is not a registered broker-dealer or FINRA member. Crypto is not insured by the Federal Deposit Insurance Corporation (FDIC) or the Securities Investor Protection Corporation (SIPC).

Taxes may be payable on any return and/or on any increase in the value of your digital assets and you should seek independent advice on your tax obligations.

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How to withdraw fiat funds from your CEX.IO account | CEX.IO Help Centre (2024)

FAQs

How to withdraw fiat funds from your CEX.IO account | CEX.IO Help Centre? ›

Click the Withdraw button next to the chosen currency. Alternatively, you can click the Withdraw button in the upper right of the Wallet page, and then choose the currency you wish to withdraw. 4. Next, click Select the destination to choose where to send your funds.

How to withdraw assets from CEX? ›

CEX.IO customers can withdraw their crypto assets to participating debit/credit cards, bank accounts (where eligible), or online wallets (Skrill, Epay). These transactions are completed in two steps: The system sells your crypto for fiat funds. The proceeds are sent to the chosen payment method.

How to withdraw from CEX.IO to another wallet? ›

How to withdraw crypto via the CEX.IO App
  1. Select a preferred network if there is multichain support. Otherwise, only one blockchain will be reflected as supported.
  2. Paste an external wallet address in the Address field, where you wish to send funds. Once ready, tap Submit to confirm adding a new wallet.

How long does a CEX.IO withdrawal take? ›

Please allow up to one hour for the network to pick up your operation. It can take longer in case of unexpected network issues. - If your card withdrawal is still pending after a few hours, please contact our Support team. - Withdrawal requests are processed within 24 hours on business days.

How do I withdraw crypto from Fiat? ›

The most straightforward way to withdraw crypto to a bank account is by selling it through a cryptocurrency exchange, peer-to-peer trading platform, or fintech company. This way, you convert the selected crypto to fiat and send money to your bank account.

Why won't CEX.IO let me withdraw? ›

Withdrawal functionality is only available after successfully enabling two-factor authentication (2FA) on your account. If you change or restore your 2FA method, withdrawals are restricted for the next 48 hours, to provide a buffer in the event of fraud.

How do I get my money from CEX? ›

To do so, go to the Wallet page and click on the Withdrawal button next to the currency you want to withdraw. You can also use the Withdraw button in the top right corner.

How long does a CEX payment take? ›

How long would it take to receive my payment? Once the order has been processed by the store, payment is made to your account through Bank Transfer (FPS), which should reflect in your account before noon the next day. I've not received any order confirmation or a test receipt as proof?

Is CEX.IO legit? ›

If you are looking for a quick, convenient and safe way to trade the most common cryptocurrencies, CEX.IO could be a good choice. It offers a user-friendly platform that makes buying and selling cryptocurrencies easy, including an instant buy feature for debit and credit cards.

Why can't I withdraw my crypto? ›

If you've recently purchased crypto via card, ACH or Open Banking, your crypto may be subject to a holding period. During a holding period, you cannot withdraw from your cash (GBP, EUR, or USD) account, send funds to your DeFi Wallet, or send to an external wallet.

Does CEX.IO have a wallet? ›

CEX.IO Wallet has both web and mobile app versions, allowing users to take advantage of both options. You get quick access to your crypto funds anywhere anytime and can manage them in a few clicks or taps.

How to contact CEX.IO support? ›

If you have questions or experience any issues, please contact us at support@cex.io, or via live chat at support.cex.io.

What is a pending withdrawal? ›

You scheduled a transfer of available cash to your bank account that hasn't yet cleared. Transfers take four business days to process. Until your transfer clears and the funds appear in your bank account, you'll see a pending withdrawal status.

How to transfer fiat wallet to bank account? ›

How can I withdraw funds back to my bank account?
  1. Go to your Fiat Wallet from the Menu and tap Transfer > Withdraw > Fiat.
  2. From your TRY balance, tap Withdraw TRY.
  3. Review the withdrawal process and tap Withdraw Now.
  4. Input the withdrawal amount and select the bank account you are withdrawing funds to.

Which crypto exchange can withdraw fiat? ›

Top 11 Fiat to Crypto Exchanges: Effortless Fiat Conversion 2024
  • Kraken.
  • Crypto.com.
  • ByBit.
  • Coinbase.
  • Bitstamp.
  • Bitfinex.
  • Gemini.
  • CEX.IO.

Can I cash out fiat on Crypto com? ›

Crypto.com users can withdraw fiat from the app by selling crypto to their CAD wallet and transferring CAD funds from this wallet to their bank account(s).

How to withdraw money from CEX to bank account? ›

Just follow these steps:
  1. Click the Withdrawal button on the Wallet page next to the currency you want to send, or click the Withdrawal button in the top right corner. ...
  2. Enter how much you wish to withdraw. ...
  3. Click Select the destination and choose Bank Account method.
  4. Fill in your Bank's beneficiary details:

How do I get my money back from CEX? ›

You can take your item(s) back to your nearest CeX store (don't forget your invoice!) and have them processed as per our Returns policy. Alternati... Any unwanted online order can be returned for a full refund by going into any CeX store or by posting the item(s) back to us within the first 14 days of t...

Do you get cash straight away from CEX? ›

How long would it take to receive my payment? Once the order has been processed by the store, payment is made to your account through Bank Transfer (FPS), which should reflect in your account before noon the next day.

How much does CEX charge for withdrawal? ›

CEX.IO charges different withdrawal fees based on the withdrawal method chosen. Visa and MasterCard withdrawals are charged between 1,2% and 3% + $1,20 to $3,80, and bank wire transfers 0,3% + $25, Skrill 1% + $3, PayPal 1% +$5, and other payment methods variable fees between 1% and $10.

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