FAQs
Sharing of your information
You can hide your details by turning off your PayPal.Me link at any time in your PayPal settings. When turned off, your page will not be publicly visible or findable so you won't be able to receive money through it.
How do I change my Privacy settings on PayPal? ›
Here's how you can manage your personal data and privacy settings:
- Go to Settings.
- Click Data & Privacy.
- Select an available feature and edit if needed.
How can I correct my personal data?
- Go to Settings.
- Click Data & Privacy.
- Click Correct your data.
- Follow the instructions on the screen.
What you can do to help protect your personal info
- Create unique passwords. Use a different password for every account. ...
- Keep your devices updated. Stay current with software security updates on all your devices and only download trusted apps and operating systems. ...
- More ways to help safeguard your personal info. ...
- Learn more.
Sharing of your information
You can hide your details by turning off your PayPal.Me link at any time in your PayPal settings. When turned off, your page will not be publicly visible or findable so you won't be able to receive money through it.
Where do I find my PayPal account settings? ›
How do I manage my personal data and privacy settings on my PayPal account?
- Go to Settings.
- Click Data& Privacy.
- Select an available feature and edit if needed.
With our new settings, if someone searches for you and finds you in the search results, they'll see your PayPal profile photo and any other info you make public in your profile settings. If you take no action, your information will be searchable starting September 5, 2023. Privacy Tip!
How do I delete personal data from PayPal? ›
Log in to your PayPal account. Go to the Settings icon. Select Data & Privacy from the secondary navigation bar in the Settings menu. Select Delete your data and close account.
How do I change my PayPal account to personal? ›
- Click on the “Profile” tab in the top-right corner. ...
- Click on “My Account” at the bottom of the page. ...
- Click on “Update Account Info” in the bottom left corner. ...
- Enter your new information and click “Change Account Type.”
What can I upload? To complete the Customer Identification Program (CIP), we'll usually need a copy of your government-issued ID, and a proof of address issued within the past 12 months. You can take photos of them with your phone and upload them to us. Business accounts will have to submit business-related documents.
PayPal helps you stay safe online.
- Account security. Create a strong password and protect your account. Learn more.
- System security. Keep your computer and mobile device secure. Learn more.
- Identify fakes. Identify and report fakes, frauds and phishing. ...
- Avoid scams. Watch out for scams and learn to protect yourself.
We keep all your information secure. For example, when you use PayPal to send a payment, the recipient doesn't receive sensitive financial details like your credit card or bank account number.
How do I change my security settings on PayPal? ›
Here's how to change your security questions:
- Go to your Settings.
- Click the Security tab above your name.
- Click Update under "Security questions."
- From the "Security question 1" and "Security question 2" dropdown menus, select a question and type its answer.
- Click Save.
PayPal requires users to use their real names on personal accounts. If you don't want the people you exchange money with on PayPal to know your real name, you'll need to set up a business account.
How do I keep my name anonymous on PayPal? ›
To enable this option, log in to your PayPal account, go to your account settings, and look for the "Hide your name and address from customers" option. Create a Separate Email Address: To further enhance your privacy, consider creating a separate email address that doesn't contain your name.
Can people see my PayPal transactions? ›
Who can see my PayPal history? Only the account holder with the correct login credentials can view their PayPal account's transaction history. This information is private and secure and not accessible to the public or unauthorized users.
How do I change permissions on PayPal? ›
Click View profile under the "Action" column for the user you would like to edit. Click Permissions on the left. Click Add Permissions. Make your changes then click Continue.
How do I turn off restricted mode on PayPal? ›
If your account has been limited, you'll get an email from PayPal explaining the reason for the limitation. Log in to your account and go to the Resolution Center or click the bell icon at the top of your Dashboard for more information. This will tell you what to do to remove the limitation, if applicable.
How do I change my preferences on PayPal? ›
Go to your Wallet. Click the card you'd like to use as your preferred payment method. Click Set as preferred.
How do I change my PayPal restrictions? ›
Go to your Resolution Centre or click the bell icon at the top of your Dashboard for more info. If all the steps are completed and your account remains limited, it either means: We've already reviewed your account and sent you an email asking for more information.
