Holiday Rentals, Cabins, Beach Houses, Unique Homes & Experiences (2024)

Accidents are rare, but they happen. If you, someone you invite or a pet are responsible for damage during a stay, let your Host know right away.

The best way to do this is by sending them a message through the Airbnb website or app, just in case our Community Support team needs to refer to it later. If you can provide photos, that’s great too.

Being upfront about damage gives your Host as much time as possible to fix it before their next guest arrives. It also gives you two a chance to find a resolution without Airbnb getting involved.

About the reimbursem*nt process

1. Your Host may request reimbursem*nt

If your Host believes that you’re responsible for damage, missing items or unexpected cleaning costs, they may send you a reimbursem*nt request through our Resolution Centre. You’ll have 24 hours to respond.

  • If you pay the full amount, the request will be closed.
  • If you pay a partial amount, decline the request or ignore the request, your Host may involve Airbnb or our insurer as a next step.

2. Your Host may involve Airbnb

If your Host involves Airbnb, a member of our Community Support team will determine if you’re responsible for the damage and if the amount your Host is requesting is reasonable. They’ll do this by reviewing evidence provided by your Host as well as any notes you included in your initial response to your Host’s request. Someone may also follow up with you or others who may have information about the Host’s damage claim.

3. Airbnb may ask you to pay

You’ll be given the opportunity to voluntarily submit a timely payment or an appeal. If you don’t submit a timely payment or appeal, or your appeal is unsuccessful, your payment method will be charged. (This does not apply to stays in China, Japan or India.) You’ll never be charged without advance notice or a chance to appeal before and after you’ve been charged. You’ll have 60 days to appeal after you’ve been charged.

Dealing with damage is never fun, but this process is designed to be as fair as possible. For more info, review our Terms of Service and Payments Terms of Service.

Holiday Rentals, Cabins, Beach Houses, Unique Homes & Experiences (2024)

FAQs

What does "aire" mean in Airbnb? ›

The name “Airbnb” stands for “Air Bed and Breakfast,” reflecting the company's humble beginnings when the founders rented out air mattresses in their San Francisco apartment to attendees of a local conference.

What are air B and BS? ›

Airbnb is an online marketplace that connects people who want to rent out their property with people who are looking for accommodations, typically for short stays. Airbnb offers hosts a relatively easy way to earn some income from their property.

Is Airbnb cheaper than hotels? ›

Is Airbnb Cheaper Than Hotels? Depending on the type of Airbnb apartment and the hotel, Airbnb can be cheaper than hotels but can also be more expensive. In general, Airbnb is cheaper than hotels because Airbnb does not have to pay for the overhead costs of a hotel or the general management of such a large operation.

What does Airbnb charge hosts? ›

Host service fee is the fee that hosts are required to pay for covering the cost of running the Airbnb platform. It's generally around 3% to 16%, depending on various factors. Host service fees include services like customer support and secure payment processing.

What is the downside of doing Airbnb? ›

Disadvantages of hosting on Airbnb: Airbnb charges a commission for each booking, which can impact your profits, especially if you have multiple or longer-term rental offerings. Some hosts, including myself, attempt to offset these fees by charging higher rates or additional cleaning fees.

How does Airbnb pay hosts? ›

You choose how you'd like to receive the money you earn hosting. Payout methods include Fast Pay, bank transfers, PayPal, Payoneer debit cards, and Western Union, among others. The options vary depending on where you're based. To get set up, select a payout method in the Payments & payouts section of your account.

Do you clean an Airbnb? ›

Cleanliness: Guests should not leave the listing in a state that requires excessive or deep cleaning (moldy dishes, soiled carpets, stains from pets, etc.). Cleaning fees set by Hosts are only meant to cover the cost of standard cleaning between reservations (laundry, vacuuming, etc.).

What is the meaning of Aire? ›

aire m (plural aires) air (mixture of gases) wind, breeze. air (manner)

What does Aire mean Kardashians? ›

"I just always wanted a name for him that had meaning," Jenner said in her conversation with Karanikolaou. "And I like (that) it's a Hebrew name," Jenner added about the name Aire. "What does it mean?" Karanikolaou asked. "It means lion of God," Jenner replied.

Do all Airbnb hosts get AirCover? ›

AirCover automatically applies to all hosts, regardless of whether they have obtained other forms of insurance policies or not, and consists of: Host Damage Protection. Host Liability Insurance.

What is the meaning of the suffix Aire? ›

-aire in American English

suffix. a suffix that forms nouns denoting a person characterized by or occupied with that named by the stem, occurring in loanwords from French. concessionaire. doctrinaire. legionnaire.

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