Ubigi eSIM data plans work on eSIM-enabled and network unlocked devices.
To check if your device is eSIM compatible, follow these steps:
Dial *#06#. If you have an EID code on the screen, your phone is eSIM compatible.
To check if your iPhone/iPad is locked or unlocked by your provider, follow these steps:
- Go to Settings.
- Select General.
- Choose About/Information.
- Scroll down to Network provider lock/Carrier lock. You will see either "No SIM restrictions" or "SIM restricted" in this field. Check here what to do if you have "SIM restricted".
To check if your Android device is locked or unlocked, please contact your original carrier. (You can also test using a different carrier in your home country, which is usually not possible with a SIM-locked device)
FAQs
FAQ SIM Card after installing eSIM. Can I still use my SIM Card after installing eSIM? Yes, you can still use your SIM card after installing the eSIM, in fact you can even use both cards simultaneously, your primary card for calls and message, and the eSIM for Internet.
Can I still use physical SIM after eSIM activation? ›
Yes, you can switch back from eSIM to physical SIM in seconds, in fact you can even use both of SIMs at the same time, your primary card for calls and message, and the eSIM for internet.
Should we remove SIM after eSIM activation? ›
Wait for your eSIM to activate. Your previous SIM card will be deactivated when the mobile plan on your iPhone is activated. Remove the physical SIM from your iPhone. Then, restart your iPhone.
Can I go back from eSIM to physical SIM? ›
Yes, you can switch back to a physical SIM. While you can do so yourself, it's much easier to go to your network provider and have a representative there do it for you. After all, you will need to get a new physical SIM card from the company.
Can I use SIM and eSIM at the same time? ›
All iPhone models that support eSIM can have multiple eSIMs and use Dual SIM with two active SIMs at the same time. You can use Dual SIM by using a physical SIM and an eSIM. iPhone 13 models and later also support two active eSIMs. iPhone models without a physical SIM tray support two active eSIMs.
What happens to SIM card when eSIM is activated? ›
Yes, you can still use your SIM card after installing the eSIM, in fact you can even use both cards simultaneously, your primary card for calls and message, and the eSIM for Internet.
Do I need to remove my SIM card when using eSIM? ›
eSIM is more secure than a physical SIM because it can't be removed if your iPhone is lost or stolen. With eSIM, you don't need to obtain, carry, and swap physical SIM cards (which can also be lost), or wait for them to arrive by mail. You can have two eSIMs active on supported iPhone models at the same time.
How do I use my SIM after eSIM? ›
How to Use a Regular SIM and eSIM at the Same Time
- Go to your phone Settings.
- Tap Network & Internet or Connections.
- Tap SIM Card.
- Tap your eSIM plan.
- Enter a custom label and save.
When you're finished using your eSIM, it's easy to switch between different eSIMs or switch back to using your Primary SIM as your device's main source of data.
Why is my SIM card not working after eSIM? ›
Make sure your SIM is enabled in the Settings menu and the correct SIM is set to default. Affected by a system block - A SIM lock may be enabled on the eSIM because you entered the PIN incorrectly too many times.
Yes, you can. Perhaps a reason why you might have this question is because of how physical SIM cards work. In the case of physical SIM cards, you will need to insert the SIM card into your device's SIM tray. Most iPhones today come with either 0 or 1 SIM slot; and most Android devices have 1 or 2 SIM slots.
How do I revert back to SIM from eSIM? ›
Delete eSIM Profile: Settings App > Cellular > Cellular Plans select the eSIM you want to remove then select remove or delete. Restart Your Phone: Last but not least, restart your phone for the changes to take effect.
What happens if I delete eSIM? ›
- Deleting an eSIM profile removes the associated mobile network from your device. This means you will no longer have access to the data, voice, and SMS services provided by that eSIM.
Is physical SIM deactivated after eSIM activation? ›
Wait for your eSIM to activate. Once it activates, your previous SIM card is deactivated and you can remove your old physical SIM from your iPhone.
Can you use eSIM and regular SIM with same number? ›
No, each SIM card, whether a physical card or an eSIM, supports one unique phone number. So you can ask your network provider to convert your SIM to an eSIM or vice versa, but the two different SIM cards cannot have the same number.
How to switch between physical SIM and eSIM on iPhone? ›
Follow these steps:
- On your iPhone, go to Settings > Cellular.
- Tap Convert to eSIM. If you don't see Convert to eSIM, your carrier doesn't support this option. ...
- Tap Convert Cellular Plan.
- Tap Convert to eSIM.
- Wait for your eSIM to activate. ...
- Remove the physical SIM from your iPhone.
FAQ How to switch between physical SIM card and eSIM profile on Android. How to switch between physical SIM card and eSIM profile on my Android device? – Turn ON your physical SIM card at the top, and under it the eSIM profile you want to use : Your physical SIM card and/or your eSIM profile are now ready to be used.
Does eSIM invalidate physical SIM? ›
when you switch to eSIM, your physical SIM card becomes obsolete and must be disposed of properly. Safely disposing of your SIM card is important to protect your personal information and prevent it from falling into the wrong hands.
How much time required to convert physical SIM to eSIM? ›
The text will inform you about a QR code which will be sent to your mail ID. The QR code is the most important step of the process. You will have to scan the QR code immediately. Post that, it will take around 2 hours for eSim to get activated.
