Why does MoonPay keep declining?
If your payment declined, you haven't received your crypto or waiting time exceeded the required payment process period. If you still have any questions, please get in touch with the customer service of MoonPay and tell them more about the issue you've encountered: they will be able to assist you.
Most orders fail because we couldn't accept your payment, or we couldn't verify your account or payment method. If your order has failed and you have received a message saying “Your transaction has been declined by your bank”, please contact your bank for assistance, as they have rejected your payment.
- Credit/debit card (including MasterCard, Visa and Maestro)
- Apple Pay.
- Google Pay (supported only on Android devices)
Insufficient Funds in the Issuing Bank
All fiat transactions require you to have enough funds in your accounts. Otherwise, the card will simply be declined. Pro Tip: You can Add Money to Crypto.com using a card or your bank account if you please.
What are the Maximum Transaction Limits for using the MoonPay service on GokuMarket? Once your identity has been verified as part of your first purchase transaction, then the daily purchase limit is 5,000 EUR and the monthly limit is 20,000 EUR (or equivalent in your fiat currency of choice) using the service.
MoonPay seems to be up and running. We've updated the status 1 minute ago.
“In addition to MoonPay being a US FinCEN-registered Money Services Business, we are pleased to have been granted Money Transmitter licenses in 18 states and hope to have these live across all applicable US states by early 2022.”
One of the most recommended ways to buy and sell BTC with PayPal is through MoonPay.
- Note that MoonPay is not a wallet. ...
- Steps to Deposit Money in MoonPay:
- Step 1: Go to MoonPay.com. ...
- Step 3: You will be taken to a 'Buy BTC' screen by default. ...
- Step 4: Click on 'Continue'.
- Step 5: Enter the wallet address to where the purchased cryptocurrency must be deposited.
...
Make your selections for adding funds:
- Select the asset you wish to buy, and select "Debit card" as your payment method. ...
- Enter the amount you wish to spend.
How do I fix card declined by issuer in crypto?
- 1) Problem with the server of your Card Issuer. This is a very common issue with servers. ...
- 2) Insufficient funds in your Card. ...
- 3) Invalid card number or expiration date. ...
- 4) Suspected fraud related to your card. ...
- 5) Change your card. ...
- Wrap up: Crypto.com Error Declined by Issuer.
- Figure out the reason for the decline. Once the declined payment happens, your credit card company or bank may share the reason for the decline with us. ...
- Contact your credit card company or bank.
- Create an account in Paybis and verify ownership. Enter your details to verify the account.
- Link your debit or credit card to your profile. ...
- Start the exchange and select the credit/debit card and your currency. ...
- Receive Bitcoins on your wallet.
We will only ask you to increase your account limit if you place an order that puts you over your current limit.
...
What countries are supported to buy crypto?
- Afghanistan.
- Albania.
- Bahamas.
- Bangladesh.
- Barbados.
- Bolivia.
- Botswana.
- Cambodia.
Quick ID Verification
In many crypto applications, customers need to wait up to 24 hours to verify their identities. With Berbix and Alloy, MoonPay gets their customers registered and trading within 15 minutes.
Most verifications will be processed automatically, but if you've submitted a document or image that doesn't meet our requirements, we might have to review it manually and this could cause additional delays. Most verifications are processed between a few minutes and a few days.
To get started, download the Phantom mobile application, available now on iOS. After creating a new wallet address or importing an existing one, click Deposit → Buy with MoonPay to purchase Solana instantly. Users can buy crypto now via MoonPay directly in the Phantom mobile wallet.
Buy & sell crypto with MoonPay: there's nothing as easy
Once your device is set up, just click on the MoonPay app within the Ledger Live Apps Catalog (“Discover” section) and select the crypto you want to buy, without having to exit Ledger Live.
How long does MoonPay take to verify transactions? In most cases, the verifications are processed automatically but it may take up to a few days in case the submitted documents or images do not meet their requirements.
How do I verify my payment on MoonPay?
Card verification with selfie
The email will ask you to upload a selfie of you holding your card, clearly showing the first 6 and last 4 digits of the card number and hiding the middle digits, as well as your full name on the card.
If you have questions or concerns regarding this Privacy Policy, or if you have a complaint, please contact us at privacy@moonpay.com, or by writing to us at the MoonPay entity addresses provided above.
How do I Get Refund from MoonPay? Again, you cannot get a refund from MoonPay if you have a successful cryptocurrency transaction. These transactions are irreversible.