Wogi | Digital Gift Cards (2024)

FAQs

Why is my vanilla gift card being declined? ›

The main reason why your Vanilla gift card may be declined is that it is yet to be activated. Follow the processes discussed earlier to activate your gift card. Alternatively, locate the customer support line on your gift card and contact them to process it for you.

If your prepaid Vanilla Visa card is missing a CVV and has only 12 digits, it could be an older or different type of gift card. To ensure the validity of your card and to address any concerns, it is recommended to contact the customer support of Vanilla Visa or the retailer where you purchased the card.

Status on hold:

It is best to contact Vanilla with your gift card details to properly clarify this issue.

The most common reasons are that the card hasn't been activated, the cashier is running the wrong type of transaction, the dollar amount being charged is greater than the card's balance or the credit card processing machine is bumping up the charge amount to either place a hold on the card or to allow for a gratuity.

What to do if your Visa gift card won't activate. If your Visa gift card isn't activated, it could be the reason why it's not working or is being declined. On purchase, gift cards need to be activated to be used. If you're having issues, please call (833)-263-4157.

To activate a physical Vanilla gift card, visit balance.vanillagift.com or call the toll-free number that's located on the back of your card: 1-833-322-6760. You'll need to enter the 16-digit card number, expiration date, and CVV for both of these methods.

Typically, you'll find a toll-free number you can call to discover your balance. Or you can check your balance by visiting the card issuer's site and entering your card's 16-digit number and security code. Here's a selection of Visa Gift card issuers where you can check your balance online: Visa Vanilla Gift Cards.

Where is the 25-digit code on a Visa gift card? There should be a silver strip on the back of the card. Take a dime or any coin you have and scratch that strip off. Once you have the strip scratched off, you will see your 25 numbers that is actually your digit code.

There is a 24-hour waiting period once you purchase the Vanilla Visa Gift Card for Online Transaction purchases. Vanilla Visa Gift Card comes with activation fees, which are charged at the time of the purchase and vary depending on the card's value.

Choose a PIN that you can remember easily. If you need to reset the Card/Virtual Account's PIN, please call 1-833-322-6760. You will be required to provide information about the Card/Virtual Account (account number, expiration date and security code) to reset the PIN.

Can a vanilla gift card be Cancelled? ›

SAVE YOUR RECEIPT AND CALL 1-833-322-6760 TO CANCEL THE CARD AND TO REQUEST A REFUND.

Amazon will ask you to add the card's number, name, and expiration date. Then tap the yellow Add your card button. Now, when you go to check out, the Vanilla gift card will be a payment option, whether you use it to purchase directly from Amazon or load it onto your Amazon balance.

You have the option to use Visa, Vanilla, American Express, or Discover credit cards for your purchase. 2. How long for the activation process? About 1 or 2 hours, then you can go proceed to buy items.

Card type:Some VGCs,like Visa Vanilla Debit cards,aren't accepted by Apple for app purchases or adding to your Apple ID balance. They might only work for physical goods or specific online merchants.

Why Won't Venmo Accept My Vanilla Gift Card? Venmo will not accept your Vanilla gift card if it is not registered in your name. This can also happen if the issuer has already declined the card. In this instance, you may need to contact the issuer to help you resolve the issue.