FAQs
There could be a few reasons why your Apple Card is not showing up in your Wallet, including software glitches, updates that may have affected the Wallet app, or issues with your Apple ID.
Why did my credit card suddenly get removed from Apple Pay? ›
Removing a card from Apple Wallet app is part of the reprovisioning process. It's possible that once the card is removed, it will not be able to be added back to the Wallet. when this happens, it almost always indicates an issue with the bank or payment network (Visa, MasterCard etc.).
How do I recover my Apple Pay card? ›
If your titanium Apple Card is lost or stolen
Call Goldman Sachs for a replacement Apple Card at (877) 255-5923.
Why can't I see my credit card in my Apple Wallet? ›
Contact your card issuer to see if they support Apple Pay. Update to the latest version of iOS, watchOS, macOS, or visionOS. Confirm that you have Face ID, Touch ID, Optic ID, or a passcode set on your device. Make sure that you are in a supported country or region.
Why is my Apple Card not showing in my Wallet? ›
Make sure that you're signed into the device with the same Apple ID that you used to apply for Apple Card. Make sure your device has a good internet connection. Make sure the Settings app and Wallet app are enabled for cellular data: Open the Settings app on your iPhone or iPad.
Why has my debit card been removed from Apple Pay? ›
Your card has expired: If your card has expired, Apple Pay will automatically remove it from your account. You'll need to add a new card with a valid expiration date. Your card was reported lost or stolen: If your bank has reported your card as lost or stolen, Apple Pay will remove the card from your account.
Does Apple Pay automatically remove cards? ›
Note: If you sign out of iCloud in Settings > [your name], all your credit and debit cards for Apple Pay are removed from iPhone. You can add the cards again the next time you sign in with your Apple ID.
Why did Apple disable my Apple Pay? ›
Security Concerns:
Your bank might have detected suspicious activity, leading them to deactivate Apple Pay for security reasons. Verify your recent transactions and contact your bank to address any concerns.
Why has my card been cancelled on Apple Pay? ›
SUSPENSION, CANCELLATION AND CHANGE TO FUNCTIONALITY
We may block, restrict, suspend or terminate your use of any card through Apple Pay if you breach these Terms, your account terms, Apple Pay terms, any Third Party Agreements or if we suspect any fraudulent activity or misuse of the card.
How to restore cards to Apple Wallet? ›
On your iPhone, open the Wallet app.
Tap Add Card, then Follow the steps to select Apple Card. If you're asked to add the card that you use with your Apple ID, cards on other devices, or cards that you've recently removed, choose Apple Card.
No, we are not detecting any problems with Apple Pay right now. The last outage detected for Apple Pay was on Thursday, September 7, 2023 with a duration of about 3 hours. Want to advertise in this space? Reach Apple Pay users directly when they're experiencing technical issues, slow performance, and downtime.
How to restore Apple Pay on iPhone? ›
If you can't find your Apple Wallet, go to the App Store on your phone and search 'Apple Wallet'. If you have removed it by accident, you will have the option to install it again shown on the screen.
Where are my cards in Apple wallet? ›
Go to Settings > Wallet & Apple Pay. Do any of the following: Double-Click Side Button: (on an iPhone with Face ID) Your cards and passes appear on the screen when you double-click the side button.
Why can't i see my Apple Pay card details? ›
If you don't see the card number icon, you need to update to the latest version of iOS. Next to Card Number, you can see your virtual card number.
Why my credit card is not showing in app? ›
When you change your credit card type there may be a slight delay before you are able to view the new card in the mobile app or Online Banking, however the old card will be removed. This is part of the set up process and you will be able to view your credit card details going forward.
Can you retrieve deleted cards from Apple wallet? ›
If a pass is expired, it is moved to a separate location where it can be recovered. But if you have deleted a pass, it is removed from the Wallet and would need to be re-added as if it were new.
Why did my Wallet app disappear from my iPhone? ›
From iOS version 16.1 onwards, it's possible to remove Apple Wallet from your iPhone. If you can't find your Apple Wallet, go to the App Store on your phone and search 'Apple Wallet'. If you have removed it by accident, you will have the option to install it again shown on the screen.
