What to do when GPS is not working properly on Android mobile device (2024)

Location information of Android devices is generally checkedthrough GPS signal and Google Network Location Provider(NLP) is used to improve location accuracy indoors where GPS signal is not detected when checking the location. The location obtained by Google NLP may differ from actual current location if the Wi-Fi information of Google Server or the Cell information of Carrier base station is not exact and has error. For example, an incorrect location may be shared to Android devices when Wi-Fi or Cell information is changed as it takes some time to update actual current location on Google Server. This is not device defect or the problem of Mobile network carrier.

Although GPS will work inside a building or a house, it works best outdoors with an open view of the sky so signal can be received and communicate with satellites. So, adjust your settings on your device first before checking your location with a GPS app while outdoors by improving accuracy as below.

How to set Google Location Accuracy

Step 1.Go toSettings> tapLocation.

Step 2.TapGoogle Location Accuracyand switch on.

Wi-Fi scanning and Bluetooth Scanning settings to improve accuracy

·Wi-Fi scanning: Let apps use Wi-Fi for more accurate location detection, even when Wi-Fi is off.

·Bluetooth Scanning: Let apps use Bluetooth for more accurate location detection, even when Bluetooth is off.

If you are indoors, move outdoors to re-activate GPS. Avoiding obstacles like standing between walls or in poor weather conditions can be helpful to receive GPS signals.

· Re-activate GPS by turning off and on theLocationicon inQuick Panel. And then, go to the appMapsto see if the current location is accurate.

Check 1.FromAndroid 10, apps that use GPS information according to Google's policyrequire permission. When running an app that uses GPS, a notification of thelocation permission change setting appears, but the customer may not rememberit after changing the permission. If you cannot find your current location ina specific app, please check the app permission settings.

Step 1.Go toSettings>Location>App permission.

Step 2.Select anApp(Navi, Maps, etc.) > tapAllow all the time.

Check 2.If the app (navigator, map, etc.) is not the latest version, please update and check again.

Check 3.Try running other navigation/map apps other than the app, and if there is no problem, there may be a problem with the app. Please contact the app developer.