What Is Conversion Rate? (2024)

Written by Coursera Staff • Updated on

Learn more about conversion rate, why it’s an important digital marketing metric, and how to use it effectively in your digital marketing strategies.

What Is Conversion Rate? (1)

In digital marketing, the conversion rate is a key metric that calculates the percentage of users who complete a specific desired action out of the total number of visitors to your website or marketing platform. The particular action is defined by your business objectives and might involve clicking on an ad, filling out a web form, purchasing a product, or opening an email. A higher conversion rate typically indicates that the marketing prompt is more effective, as it represents a greater number of customers who completed the intended action upon engaging with it.

Conversion rates serve as essential Key Performance Indicators (KPIs) that offer a clear, precise, and accurate assessment of a marketing campaign's success. To calculate a campaign's conversion rate, divide the total number of conversions by the overall number of visitors and multiply the result by 100. Finally, evaluate the conversion rate in relation to your business objectives to determine if the campaign meets the predetermined metrics.

Maximizing your conversion rate is one of the most efficient ways to use your advertising budget. A high conversion rate means that you are advertising to the right audience, increasing the likelihood that they will spend money on your products and services. This in turn means that you end up with a higher return on investment (ROI) on marketing campaigns, all while boosting profits and growing your customer base.

To maximize your conversion rate, consider the following strategies:

  • Add text-based calls to action (CTAs) to each blog on your website.

  • Run A/B tests on landing pages to discover the most effective messaging.

  • Optimize conversion paths on your website.

  • Add a lead flow to your website, such as a pop-up or slide-in box.

Another important thing to keep in mind is your website’s user experience (UX) and user interface (UI). User Experience (UX) encompasses the overall perception and satisfaction users have when interacting with your website, including its value, credibility, and ease of use. User Interface (UI), on the other hand, specifically deals with the visual and interactive elements of the website, focusing on the design and layout that enables users to navigate and interact with the site.

Both UX and UI play a crucial role in influencing conversion rates. The way customers interact with a business directly affects their opinion of it. Companies that have well-designed websites, which are both user-friendly and informative, tend to experience higher conversion rates. This is because customers are satisfied with their ability to navigate the website and find value in the information provided.

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What Is Conversion Rate? (2024)

FAQs

What do you mean by conversion rate? ›

A conversion rate records the percentage of users who have completed a desired action. Conversion rates are calculated by taking the total number of users who 'convert' (for example, by clicking on an advertisem*nt), dividing it by the overall size of the audience and converting that figure into a percentage.

Is a 7% conversion rate good? ›

But what is a good conversion rate? Across industries, the average landing page conversion rate was 2.35%, yet the top 25% are converting at 5.31% or higher. Ideally, you want to break into the top 10% — these are the landing pages with conversion rates of 11.45% or higher.

What is converting rates example? ›

To calculate a conversion rate, take the number of conversions divided by the total number of visitors. For example, if an ecommerce site receives 200 visitors in a month and has 50 sales, the conversion rate would be 50 divided by 200, or 25%.

Is it better to have a higher or lower conversion rate? ›

Conversion rates provide critical insights into the effectiveness of a campaign, website, or sales funnel, making them especially useful for marketers. A higher conversion rate indicates users largely respond positively, while a lower rate suggests room for improvement.

How do I calculate my conversion rate? ›

Conversion rates are calculated by simply taking the number of conversions and dividing that by the number of total ad interactions that can be tracked to a conversion during the same time period. For example, if you had 50 conversions from 1,000 interactions, your conversion rate would be 5%, since 50 ÷ 1,000 = 5%.

What is a good rate for conversion rate? ›

In fact, a “good” website conversion rate falls between 2% and 5% across all industries. Industry-specific conversion rates vary quite a bit more. Some industries, like industrial equipment, have very low-performing websites.

Is 3 a good conversion rate? ›

The number might sound low but it's pretty good. Let's say you have 100,000 visitors and your conversion rate is 3 percent. This means about 3,000 of your visitors are making a purchase.

Is 20% a good conversion rate? ›

Broadly speaking, a common conversion rate for an email opt-in landing page is between 5% and 15%. The companies with the most success tend to convert at around 20-25%. And the very cream of the crop achieves conversion rates of 30% or higher.

Is high conversion rate bad? ›

If your conversions are high, but you are not getting even a slight increase in your revenue, then it means that your funnel is leaking and you are flooding people downstairs.

How do you express conversion rates? ›

How to read an exchange rate. As mentioned, an exchange rate is expressed as a currency pair, for example, USD/GBP – GBP is the abbreviation of British Pound Sterling. The first currency that's listed in the pair (USD) always represents one unit of that currency, meaning 1 USD.

How do I convert rates? ›

Converting rates allows us to compare rates given in different units and to also obtain a rate in unit suitable for a particular application. To convert a rate, we want to multiply or divide the rate by the appropriate constant.

What is an example of conversion price? ›

Example of a Market Conversion Price

Assuming that the bond's market price at the time of the conversion is $500, and its conversion ratio is 10 shares per bond, then the market conversion price for the shares would be $50 per share. This is calculated by dividing the $500 bond price, by the 10 common shares ($500/10).

What is Amazon's conversion rate? ›

Your Amazon conversion rate is the percentage of clicks on your Amazon ad that convert into sales. Essentially, your conversion rate shows you how many people are actually making a purchase directly after viewing your product listing.

Should you accept or decline conversion rate? ›

If the ATM asks whether you would like to complete the transaction 'with conversion' or 'without conversion', you should always choose 'without conversion'. As a rule of thumb, you should always opt to be charged in the local currency of the country you're in!

Where is the best conversion rate? ›

Local banks and credit unions usually offer the best rates. Major banks, such as Chase or Bank of America, often offer the added benefit of having ATMs overseas. Online peer-to-peer foreign currency exchanges. Online bureaus or currency converters, such as Travelex, provide convenient foreign exchange services.

Is conversion rate the same as sales? ›

The sales conversion rate is used to measure the effectiveness of a sales strategy. It is calculated as the total number of sales divided by the total number of qualified leads multiplied by 100.

How do you read conversion rates? ›

If the USD/CAD currency pair is 1.33, that means it costs 1.33 Canadian dollars to get 1 U.S. dollar. In USD/CAD, the first currency listed (USD) always stands for one unit of that currency; the exchange rate shows how much of the second currency (CAD) is needed to purchase that one unit of the first (USD).

Why is my conversion rate so low? ›

Poor user experience is one of the most significant factors behind a low conversion rate. In fact, almost 90% of website visitors will give up and never come back to a site with sub-par UX. So if your website performs well below expectation, you first should check how well you're meeting user expectations.

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