What is a debt relief program and how do I know if I should use one? | Consumer Financial Protection Bureau (2024)

  • Charges any fees before it settles your debts;
  • Represents that it can settle all of your debt for a promised percentage reduction;
  • Touts a "new government program" to bail out personal credit card debt;
  • Guarantees it can make your debt go away;
  • Tells you to stop communicating with your creditors;
  • Tells you it can stop all debt collection calls and lawsuits; or
  • Guarantees that your unsecured debts can be paid off for pennies on the dollar.

An alternative to a debt settlement company is a non-profit consumer credit counseling service. These non-profits can attempt to work with you and your creditors to develop a debt management plan that you can afford, and that can help get you out of debt. They usually will also help you develop a budget and provide other financial counseling.

Also, you may want to consider consulting a bankruptcy attorney, who may be able to provide you with your options under the law. Some bankruptcy attorneys will speak to you initially free of charge.

Warning: There could be tax consequences for debt forgiveness. If a portion of your debt is forgiven by the creditor, it could be counted as taxable income on your federal income taxes. You may want to consult a tax advisor or tax attorney to learn how forgiven debt affects your federal income tax.

For servicemembers with loans taken out before entering active duty military service, the Servicemembers Civil Relief Act (SCRA) provides a variety of protections, including an interest rate reduction down to 6 percent and foreclosure protections. Download our fact sheet to learn more.

If you are on active duty when you refinance or consolidate your loans, the new loan will not be covered under the protections of the SCRA since it is no longer considered a pre-service loan. For example, if you took out a student loan before you entered active duty, but then consolidate that student loan after entering active duty, you would not then be able to request an interest rate reduction down to 6 percent on that new consolidation loan. Or, if you took out a mortgage before you entered active duty, and refinance during active duty, you would lose the foreclosure protections provided under the SCRA.

If you still have questions about your rights under the SCRA, contact your closest legal assistance (JAG) office for more information. You also may be able to get assistance from your state attorney general .

What is a debt relief program and how do I know if I should use one? | Consumer Financial Protection Bureau (2024)

FAQs

What is the downside to debt relief? ›

Cons of debt settlement

Creditors are not legally required to settle for less than you owe. Stopping payments on your bills (as most debt relief companies suggest) will damage your credit score. Debt settlement companies can charge fees. If over $600 is settled, the IRS will view this debt as a taxable income.

When should you consider applying for a debt relief program? ›

You may consider debt relief if: You're behind on credit card bills or other loan payments. You're not behind on bills yet, but you're struggling to afford your payments. You've tried to manage your debt on your own, but you can't seem to make any progress.

Is there really a debt relief program from the government? ›

Unfortunately, there is no such thing as a government-sponsored program for credit card debt relief. In fact, if you receive a solicitation that touts a government program to get you out of debt, you may want to think twice about working with that company.

How do I know if a debt relief company is legit? ›

They Ask for Fees Upfront

This is the most obvious sign of a debt relief scam. If the person/company offers to help get rid of your debt but first you have to pay them a fee, they're probably lying to you. Cut off contact and file a complaint with us.

Is using a debt relief company a good idea? ›

The goal of debt settlement is to lower your total debt and avoid bankruptcy. A debt settlement company can help you do that, or you can do it yourself. A company can save you time and may be worth the added expense, but they usually can't do anything you can't do yourself.

What are the dangers of debt forgiveness? ›

Using debt settlement options to reduce debt comes with several risks, including late payments on your credit report, potential charge-offs, settlement company fees, tax implications on forgiven balances, possible scams and the overall risk of settlement offers not working.

Are there any legit debt relief programs? ›

Freedom Debt Relief helps people with many types of unsecured debts, including payday loans and private student loans. The services offered by Freedom Debt Relief can be expensive because, if negotiations are successful, it charges a percentage fee of your initial debts, rather than of the amount of settled debt.

How much does it cost to use a debt relief program? ›

Best Debt Relief Companies
CompanyFee
National Debt Relief15%–25% of settled debt
Freedom Debt Relief15%–25% of initial debt
Accredited Debt Relief25% of settled debt
New Era Debt Relief14%–23% of initial debt
2 more rows
Feb 15, 2024

Can I apply for a credit card while in a debt relief program? ›

You can't make any new charges on your existing accounts or get new credit cards until you complete the program. But you can get out of debt faster with total payments that are up to 50 percent less. It's also important to note that your credit counselors will help you set up a new budget when you enroll.

Can I get a government loan to pay off debt? ›

While there are no government debt relief grants, there is free money to pay other bills, which should lead to paying off debt because it frees up funds. The biggest grant the government offers may be housing vouchers for those who qualify.

How long does debt relief stay on your credit report? ›

Debt relief can be a lifeline to help you get out from under unaffordable debt—but it can also damage your credit. So, if you're considering a form of debt relief, you'll want to bear in mind its effect on your credit report, where the information can stay for up to 10 years.

How to clear credit card debt without paying? ›

Outside of bankruptcy or debt settlement, there are really no other ways to completely wipe away credit card debt without paying. Making minimum payments and slowly chipping away at the balance is the norm for most people in debt, and that may be the best option in many situations.

Is it worth doing a debt relief program? ›

Debt relief will also often give you a fixed payment plan and a set payoff date, which can also make it worth considering — as streamlining your payments can make it easier to manage while helping you save money on interest. "One of the biggest advantages of going through a debt relief program is the savings.

Is debt hardship relief legit? ›

The email says you have been approved for financial support and to call a phone number to finish enrolling in the program. However, it is all fake. The scammer merely wants to steal your personal and financial information.

Does debt relief hurt your credit? ›

Debt management plans themselves do not affect your credit scores, but closing accounts can hurt your scores. Once you've completed the plan, you can apply for credit again.

Does debt forgiveness ruin your credit? ›

Downsides of debt forgiveness

Debt forgiveness may negatively affect credit scores, making it challenging to obtain future loans or credit. Forgiven debt of more than $600 may be considered taxable income, potentially resulting in a hefty tax bill.

Why shouldn't you do debt settlement? ›

Stopping payment on a debt means you could face late fees and accruing interest. Additionally, just because a creditor agrees to lower the amount you owe doesn't mean you're free and clear on that particular debt. Forgiven debt could be considered taxable income on your federal taxes.

Do it yourself debt relief pros and cons? ›

Understanding the Process of Debt Settlement
Pros of DIY Debt SettlementCons of DIY Debt Settlement
Total control of the processTotal responsibility for the process
Potential faster repayment of debtRequires more time, patience, effort, and negotiating skill than you may have at hand
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Does using national debt relief hurt your credit? ›

The bottom line. Your credit score is important — and debt relief services may cause it to fall. But if your score has already been damaged by a series of poor financial habits it may be worth a temporary hit with debt relief now to improve your creditworthiness long-term.

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