Viewing & Changing Orders - Shopping Help (2024)

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Viewing & Changing Orders - Shopping Help (2024)

FAQs

Can I talk to a real person at Apple? ›

For more information about Apple products or assistance making an Apple purchase, please contact us at 800-800-2775, Monday-Friday 8:00 a.m. to 5:00 p.m. Central Standard Time.

How do I contact iTunes support? ›

Contact Apple Support
  1. U.S. technical support: (800) APL–CARE (800–275–2273)
  2. See all worldwide support telephone numbers.
  3. Contact a mobile carrier.
  4. Make a reservation at an Apple Retail Store Genius Bar.
  5. Beats support: (800) 442–4000 (U.S.) or see all worldwide support telephone numbers.

How to see past orders on Apple Store? ›

On your iPhone or iPad
  1. Open the App Store app.
  2. Tap the Sign-In button. or your photo at the top of the screen.
  3. Tap Purchase History. ...
  4. Your purchase history appears. ...
  5. If you want to view more purchases, tap "Last 90 days" at the top of Purchase History and choose another way to filter your purchases.
Apr 15, 2024

How do I contact the App Store? ›

For more information about Apple products or assistance making an Apple purchase, please contact us at 800-800-2775, Monday-Friday 8:00 a.m. to 5:00 p.m. Central Standard Time. To check the status of an order, log in to the Apple Store for Education Institution ecommerce.apple.com Opens in a new window and sign in.

What is the phone number to Apple customer service? ›

What phone number is 800 275 2273? ›

Apple has a few different phone numbers, depending on what kind of help you need. Their main phone number is 1-800-275-2273. This should be the first number you call for nearly any issue. If you need help with Apple's accessibility tools, call 1-877-204-3930.

How do I report an iTunes purchase problem? ›

Request a refund for apps or content that you bought from Apple
  1. Sign in to reportaproblem.apple.com.
  2. Tap or click "I'd like to," then choose "Request a refund."
  3. Choose the reason why you want a refund, then choose Next.
  4. Choose the app, subscription, or other item, then choose Submit.
Mar 7, 2024

Does Apple have 24-7 support? ›

Apple online support inlcudes software updates and utilities, technical support and product information and is available 24 hours a day, 7 days a week.

How to fix contact iTunes support to complete this transaction? ›

How to complete your purchase if a payment failed or was declined
  1. On your iPhone or iPad, open the Settings app.
  2. Tap your name.
  3. Tap Payment & Shipping.
  4. Add a different payment method and remove the old one.
  5. Try to complete your purchase.

How do I look up an order on Apple? ›

It's easy to check the status of your order. First, visit your Order Listing(Opens in a new window) page and enter your Apple ID and password. Once you sign in, select an item to view your order details. On your order details page, a progress bar and status message display next to each of your items.

Why does Apple keep charging me when I have no subscriptions? ›

If you find yourself looking at your bank statement and wondering, 'why does Apple keep charging me? ', there are several possible answers. The most likely answer is that you have a subscription to iCloud+, Apple Music, or another Apple service that you didn't realize you or a family member had signed up to.

How do I find my recent online purchases? ›

Find your Google purchase history
  1. Go to payments.google.com.
  2. Click Activity.
  3. To get more info, select a transaction.

How do I send a message to Apple support? ›

To chat with the Apple customer support team, go to getsupport.apple.com. Then choose which Apple product or service you need help with and what issue you're experiencing. Finally, select Chat and sign in with your Apple ID or enter your product's serial number.

How to connect to the App Store? ›

Apple iPhone - Sign In / Sign Out of App Store
  1. From a Home screen, tap. App Store. . If an app isn't available on your Home screen, swipe left to access the App Library.
  2. Tap your. Profile icon. (upper-right).
  3. Do one of the following: To sign in, tap. Sign In. then enter your Apple ID and password.

How to connect to iTunes Store? ›

When you have an Apple ID, you can sign in to the iTunes Store to buy music and video, view or change your account information, and see your purchase history. In the iTunes app on your PC, choose Account > Sign In. Do one of the following: Sign in with your Apple ID: Enter your Apple ID and password, then click Next.

Can you speak to anyone at Apple? ›

You can talk to an Apple Advisor by calling the Apple Support phone number for your country or region.

How can I speak to a live person at Apple for charges? ›

Please call 1-800-MY-APPLE and speak to an Apple Specialist for more information.

Does Apple have live agents? ›

Technical Support and Customer Support

Be the voice of Apple, helping customers with live support by phone, chat, or email.

Are Apple chat advisors real people? ›

When people contact us for help, an Apple Support Advisor responds. You'll be their human connection to Apple: friendly, thoughtful, and real. You'll answer questions about our products and services, enriching customers' lives by helping them access what they've come to love from Apple.

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