Using PokéCoins to Make Purchases in the Shop — Pokémon GO Help Center (2024)

FAQs

Using PokéCoins to Make Purchases in the Shop — Pokémon GO Help Center? ›

Purchase restrictions are enabled - It's possible that you've enabled a setting on your device to prevent someone else (perhaps a child) from making a purchase. Check your Google Play, Galaxy Store, or iTunes settings to ensure that you're able to make purchases from apps.

Purchase restrictions are enabled - It's possible that you've enabled a setting on your device to prevent someone else (perhaps a child) from making a purchase. Check your Google Play, Galaxy Store, or iTunes settings to ensure that you're able to make purchases from apps.

Most of the time, if you can't buy coins in Pokemon GO, it's likely due to technical problems or something off with your account. This can be anything from a shaky internet connection to a hiccup in the app's server.

If you wish to receive a refund for PokéCoins you purchased (accidentally or otherwise), please contact Apple Support (iOS users), Galaxy App Store (Samsung users), or Google Play Help (Android users) to review their respective refund policies, request a refund, or to inquire about a recent transaction.

If you are still unable to make in-app purchases, please ensure you are logged into your correct Google account and have an up-to-date payment option registered with your account.

Some common reasons that your credit card might get declined include having the card's credit limit maxed out, accidentally triggering the card's fraud protections and even entering incorrect payment information on a website.

The Short Answer. The main reason you might not be seeing PokeCoins from your returning Pokemon is due to the daily limit. Pokemon GO caps the number of PokeCoins you can earn at 50 per day.

If you purchased PokéCoins from the Shop and don't see them in your inventory, please try restarting the app or signing out (tap Main Menu > Settings and select "Sign out.") and signing back in. If you still have any questions, please contact us.

Once you've reached the daily Defender bonus limit of 50 PokéCoins, you won't be able to earn any more PokéCoins by defending Gyms until the next day. If you have more than one Pokémon return from defending Gyms in a single day, the maximum bonus for the day is still limited to 50 PokéCoins.

How to play Pokemon GO without walking? ›

Auto-Movement Routes: Create routes with multiple stops to simulate walking. Choose from single-spot movement for nearby exploration or multi-spot movement for extensive travel without moving. GPS Joystick: Use the in-app joystick to control your avatar's movements manually.

This means that all items, equipment, and upgrades from the Pokemon GO shop require a purchase of PokeCoins for currency. In buying these coins, it's best that players know exactly what they are buying, and the best things to buy in Pokemon GO.

If A Pokémon Has Been Traded Once, It Cannot Be Traded Again

This, sadly, can mean that if someone accidentally trades away a beloved buddy, they cannot get it back as the trade cannot be undone or reversed.

In order to get Pokecoins for free without paying any real-world money, you have to take down and defend gyms. Here are the steps: Find a gym in your area that's your team's color. Put your Pokemon in the gym.

Double-check that you have a valid payment method set up on your Google account, and that Google has your most recent information. If your primary payment method is a credit card, you might also want to check with your credit card company whether your card has any restrictions on in-app or online purchases.

Confirm that all your information is correct (address, email address, etc.). Try placing an order from another browser or device. Ensure your payment method has sufficient funds including for taxes or currency conversion fees, where applicable.

If you experience an issue where your payment fails, please try entering your card details again or try using a different card. If you continue to have trouble, please contact your bank or financial institution.

Check that your mobile device has a strong network connection, try closing and reopening the [game] app, and then try logging in again. If the issue persists, contact us using the button at the bottom of this page.