FAQs
We are thrilled to know that you enjoyed our [product/service]. Your feedback motivates us to continue providing exceptional service to all our customers. Your feedback made our day! We are ecstatic to hear that you had a great time at [Business Name].
How to reply for a customer review? ›
“We are incredibly grateful that you took the time out to leave us a 5-Star review.” "Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.”
How to respond to a 5 star review without comments? ›
How to respond to a 5-star rating (i.e. just a five-star rating and no comment)
- “Thank you for your 5-star review rating! ...
- “We're so grateful for your 5-star review. ...
- “We appreciate you taking the time to leave us a 5-star review. ...
- “We are beyond thankful for your 5-star review. ...
- “Your 5-star review means a lot to us.
“I'm alright.
They've likely sent you “What's good?” to make sure you're doing all right. Be honest (if you're comfortable), and then tell them how much you appreciate their kindness. “Could be better, but thanks for asking.” “That's nice of you to ask!
What are examples of a positive review? ›
Here are some phrases commonly found in positive reviews.
- Their service is marked by efficiency and punctuality.
- Working with them has streamlined our processes and boosted productivity.
- I was impressed by their commitment to going the extra mile.
- They've helped us stay ahead of the curve in our industry.
Use the six tips below to respond to positive reviews effectively to reap the benefits above.
- Be timely. ...
- Express gratitude. ...
- Personalize your response. ...
- Highlight specific aspects. ...
- Encourage further engagement. ...
- Maintain a professional and friendly tone.
“Thank you for acknowledging all of the time and effort I put into working on that project! I'm happy to hear this positive feedback as it means a lot to me. Could you share further about what specifically about my performance went well, and if there's anything I could improve on for future assignments?
What is an example of a good customer service comment? ›
“I highly recommend this business.” “Their customer service is second to none.” “The product quality is consistently outstanding, exceeding my expectations every time.” “I was completely impressed with their professionalism and customer service.”
How do you write a positive short review? ›
Key Elements of Positive Reviews
- A short summary of the reviewer's overall experience.
- Providing unbiased written detailed description that makes it valuable.
- Make sure to share personalized experiences or specific scenarios where the product was beneficial.
1. Templates for Enthusiastic Reviews: Sharing the Joy
- “Thank you for taking the time to share your positive experience with us. ...
- “Your feedback made our day! ...
- “We're grateful for your kind words and happy to know [specific aspect] met your expectations. ...
- “It's heartwarming to receive such positive feedback.
Here are some more examples of how to respond to positive reviews: “Hello (customer's name), thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience with our company. Your satisfaction is our top priority, and we look forward to serving you again soon.”
What is a good response to a review? ›
Positive Review Response Example for a 5 star review
"Hi [Reviewer's Name], Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our [service provided]. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
What is the best response to no comments? ›
“I don't have anything to say about that.” “I can not comment on these matters because they are under seal.” “I … have nothing to add to my former answer.” “I have been advised, and I think it's good advice under the circ*mstances — but I just — I just don't have anything else to add about that.”
Should you reply to all reviews? ›
In short – yes – you should respond to every online review. Whether the review is a song of praise and recognition or stems from a disgruntled customer or envious competitor, a neutral response is better than no response at all.
What should I reply to a good performance review? ›
"Thank you for recognizing my efforts. Your positive feedback motivates me to continue improving and contributing to the team's success." "I appreciate your feedback. It's been a pleasure working on these projects, and I'm glad to see they've had a positive impact."
How do you thank someone for a good review? ›
Examples of Positive Feedback Responses
“Thank you for taking the time to share your positive experience with us. We're thrilled you enjoyed [specific aspect] and look forward to serving you again soon!” “Your feedback made our day! We're so glad you had a wonderful experience with [specific service or product].
How do you respond to a good comment? ›
Here are a few ways to respond to a compliment:
- “Thank you, it makes my day to hear that.”
- “I really put a lot of thought into this, thank you for noticing.”
- “Thank you, I really appreciate you taking the time to express that.”
- “Thank you, I am happy to hear you feel that way!”
Here are some tips to help you be an active-constructive responder:
- Listen actively and with empathy. Let them know that you're giving them your full attention. ...
- Demonstrate your interest. After they've delivered their news, ask questions and offer upbeat responses. ...
- If you can't be positive, be constructive.
