Types of Transactions Covered by Regulation E - Quavo Fraud & Disputes (2024)

Did You Know / Types of Transactions Covered by Regulation E

Overview

The Electronic Fund Transfer Act (EFTA), better known as Regulation E or “Reg” E, was established in 1978 to protect individual consumers engaging in electronic fund transfers (EFTs). The Federal Deposit Insurance Corporation (FDIC) defines EFTs as any transfer of funds, other than a transaction originated by check, draft, or similar paper instrument, which is initiated through an electronic terminal, telephonic instrument, or computer or magnetic tape to order, instruct, or authorize a financial institution to debit or credit an account.

Types of Transactions

Regulation E outlines rules for electronic funds transfers and provides guidelines for issuers and sellers of debit cards but not restricted to issuing banks, credit unions, and cardholders processing debit transactions. FinTechs, card processors, ACH (Automated Clearing House) wire transactions, and earned wage access services fall under EFT categorization within Reg E.

Requirements & Deadlines

The regulation dictates that account holders have 60 days to initiate a claim. Afterward, the issuer has ten days to investigate and resolve a claim.

Misconceptions

When it comes to streamlining the dispute management process, there are several regulatory misconceptions that stand in the way. Therefore, it is crucial to address what practices should be implemented or made obsolete.

FIs fall out of compliance by assuming that the act of providing provisional credit qualifies as having taken the first action in investigating a Reg E claim, which is required to extend the resolution period from 10 to 45 days. This widely held misinterpretation of Regulation E is legally incorrect, having systematically caused regulatory fines and penalties for issuers.

Penalties

Noncompliance with this law results in a $1,000 fine per violation, not to exceed 1% of the FI’s assets.

Regulation E vs. Regulation Z

Regulation Z disputescover all credit or lending disputes. Unlike Regulation E, Reg Z does not require financial institutions to provide provisional credit after 10 days of being asked to investigate fraud. However, when Reg Z is in question, financial institutions must stop charging interest on the disputed amounts of their account holders.

Summary

» Think of Regulation E as applying to financial transactions with money that consumers really had. Reg E does not apply when transactions involve borrowed funds.

» Investigations must be completed within the first 10 days of a Reg E dispute in order for issuers to remain compliant.

Types of Transactions Covered by Regulation E - Quavo Fraud & Disputes (3)

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FAQs

Types of Transactions Covered by Regulation E - Quavo Fraud & Disputes? ›

Regulation E provides guidelines for consumers and banks or other financial institutions in the context of EFTs. These include transfers with automated teller machines (ATMs), point of sale transactions, and Automated Clearing House (ACH) systems.

Which of the following transactions are covered under regulation E? ›

Regulation E provides guidelines for consumers and banks or other financial institutions in the context of EFTs. These include transfers with automated teller machines (ATMs), point of sale transactions, and Automated Clearing House (ACH) systems.

What transactions are covered by EFTA? ›

The Electronic Fund Transfer Act (EFTA) protects consumers when transferring funds electronically. The EFTA was enacted in 1978 as a result of the increased use of ATMs. Protection under the EFTA includes transfers made via ATMs, debit cards, direct deposits, point-of-sale, and phone.

What qualifies as a reg.e. dispute? ›

A Reg E dispute occurs when a customer notices an error or unauthorized transaction on their account.

Does EFTA cover disputes? ›

The EFTA ensures that you will be responsible for a minimal amount of lost or stolen money — but that's only if you report any unauthorized transactions quickly. You have 60 days to dispute the transaction before becoming liable for all of the amount in question.

What accounts are not covered by Reg E? ›

Regulation E is a consumer protection law for accounts established primarily for personal, family, or household purposes. Excluded from coverage are non-consumer accounts, such as Trust, Corporations, Partnership, etc.

Which is not a transaction covered under the Electronic Fund Transfer Act? ›

An account does not include an account held by a financial institution under a bona fide trust agreement; an occasional or incidental credit balance in a credit plan; profit-sharing and pension accounts established under a bona fide trust agreement; escrow accounts such as for payments of real estate taxes, insurance ...

What types of transactions are covered under Reg E? ›

What types of transactions are covered under Reg E?
  • Point-of-sale transfers.
  • ATM transfers.
  • Direct deposits and withdrawals (Automated Clearing House, or ACH, transfers)
  • Debit card transactions.
  • Fund transfers via telephone, such as a bill payment.
  • Person-to-person payments, using Zelle, for example.
  • Gift cards.
Jul 6, 2023

Are ATM withdrawals covered by REG E? ›

Multiple types of electronic fund transfers are protected under Reg E, including the following: ATMs. Debit cards. Direct deposit.

Is Cash App covered under Reg. E? ›

With one key difference: no one can dispute to a bank if something faulty happens to the cash in their wallet. Cash transactions via Venmo and Cash App on the other hand, involve some careful Regulation E obligations for banks to consider.

What kind of transactions can I dispute? ›

The Dispute Process
  • The transaction was unauthorized. Someone used the card without permission.
  • The merchant didn't follow through on promises that were made. ...
  • A mistake was made while processing the transactions. ...
  • The transaction description on the billing statement was vague or looked suspicious.
Dec 8, 2023

Does Zelle fall under reg. E? ›

The Electronic Funds Transaction Act (EFTA) and Regulation E establish rules for electronic funds transfers (EFTs) involving consumers and governs transfers by mobile phone apps like Zelle or Venmo.

Does Reg E cover pending transactions? ›

A "pending transaction", or memo post, doesn't trigger the Reg E error resolution timeframes as no error has actually occured until the transaction hard posts.

Which of the following transactions are covered by the EFTA? ›

These services include: transfers through automated teller machines (ATMs); • point-of-sale (POS) terminals; • automated clearinghouse (ACH) systems; • telephone bill-payment plans in which periodic or recurring transfers are contemplated; • remote banking programs; and • remittance transfers.

What does EFTA allow? ›

The EFTA States have the possibility to negotiate free trade agreements (FTAs) together as one bloc of like-minded countries, and share an economic framework for intra-EFTA trade. The EFTA-at-three countries also benefit from the Association's joint management of the EEA Agreement.

What is considered an error under the EFTA? ›

An EFT computational or bookkeeping error made by the financial institution. 5. Receipt of incorrect amount of money at an ATM or other cash dispensing terminal. 6. EFT not properly identified and the customer does not recognize the transaction.

Is Zelle covered under Regulation E? ›

Regulatory framework

The Electronic Funds Transaction Act (EFTA) and Regulation E establish rules for electronic funds transfers (EFTs) involving consumers and governs transfers by mobile phone apps like Zelle or Venmo.

Are online financial services covered under Regulation E? ›

Electronic Fund Transfer Act (Regulation E)

Generally, when on-line banking systems include electronic fund transfers that debit or credit a consumer's account, the requirements of the Electronic Fund Transfer Act and Regulation E apply.

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