Track orders and purchases in Apple Wallet - Apple Support (2024)

When you make a purchase from a participating app or website on your iPhone, iPad, or Mac, you can track your order in the Wallet app on your iPhone.

Track orders in Apple Wallet

You can use Order Tracking in the Wallet app to view:

When you make a purchase from a participating merchant, you can track orders in the Wallet app from your iPhone:

  • Automatically: Track orders for select Apple Pay purchases made on devices with iOS 16, iPadOS 16, macOS 13, or later.

  • Manually: Tap the Track with Apple Wallet button on the order confirmation screen in apps with iOS 17, iPadOS 17, or on the web with devices using iOS 17 or iPadOS 17, or macOS Sonoma.

Track orders and purchases in Apple Wallet - Apple Support (1)

To view orders placed on your other devices, you must be signed in with the same Apple ID.

How to track Apple Pay purchases and orders in Apple Wallet

  1. On your iPhone, open the Wallet app.

  2. Tap the Orders buttonTrack orders and purchases in Apple Wallet - Apple Support (2).

  3. Tap a purchase to see more details.

  4. For more information or help:

    • Tap Manage Order to visit the merchant's website.

    • Tap Email This Merchant to reach out to the merchant.

    • Tap Order Total to see payment details.

    • Track your order on the shipping company's website.

To share your order information, tap the Share buttonTrack orders and purchases in Apple Wallet - Apple Support (3) and choose a sharing option, such as Messages.

You can also tap a recent transaction to see its Order Tracking details. In the Wallet app:

  1. Tap your credit or debit card.

  2. Then tap a recent transaction.

If there's a problem with your Order Tracking information

The Wallet app displays information provided by the merchant. If the information that you see in the Wallet app isn't what you expect, or if you have a question about your order, order details, or receipt details, contact the merchant for more information.

Published Date:

Track orders and purchases in Apple Wallet - Apple Support (2024)
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