The 5 Major Differences Between Airbnb and Vrbo (2024)

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Jennifer Prince

Jennifer PrinceContributor

Jennifer Prince's work is featured on several national travel sites, such as Travel + Leisure, National Geographic, AFAR, Lonely Planet, and Conde Nast Traveler. She thrives on off-the-beaten-path itineraries and is passionate about finding microstories to bring destinations to life. Jennifer currently lives in Virginia with her husband, and other than travel and writing, she enjoys ’80s music, vintage things, fostering kittens, time with her family, and dreaming about her next Airbnb venture.

updated Oct 25, 2023

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The 5 Major Differences Between Airbnb and Vrbo (1)

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Today’s travelers have many options for accommodations that go beyond the traditional hotel stay. The advent of several short-term rental booking sites, such as Airbnb, has opened up the opportunity to rent everything from a room for one to a house on the beach that sleeps 20. The fact that many rentals offer additional spaces, such as kitchens and patios, helps to make these platforms even more appealing.

Quick Overview

What Are the Differences Between Airbnb and Vrbo?

Although both vacation rental online marketplaces offer short- and long-term homestays and have their strengths, there are five major differences between the two.

  • Vrbo concentrates on whole-home rentals.
  • Airbnb has more listings.
  • Vrbo tends to have lower fees.
  • Airbnb encourages quick reviews.
  • Vrbo has better customer service.

What Is Airbnb?

Founded in 2008, Airbnb is a San Francisco-based online marketplace for homestays. On Airbnb, hosts with rooms or homes to rent out for the short or long term can list their spaces so that people looking for accommodations can find them. The site features more than 6 million listings in 100,000 cities worldwide. The company also offers other services, such as Airbnb Experiences, where local guides can take you on local adventures, like wine tasting or horseback riding; or Airbnb for Work, where you can find team-building experiences or coworking spaces.

What Is Vrbo?

Founded in 1995 and headquartered in Austin, Texas, Vrbo (or “vacation rental by owner”) is also an online marketplace for short- or long-term vacation rentals. Owned by Expedia Group (who also owns vacation rental marketplace HomeAway), Vrbo features around 2 million listings in 190 countries around the world.

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The Differences Between Airbnb and Vrbo

Airbnb’s name may be synonymous with short-term rentals, but Vrbo actually predates Airbnb by 13 years. Both platforms are user-friendly and make searching for the perfect stay easy, but there are some apparent contrasts. Here are a few significant differences between these two short-term rental companies.

Vrbo concentrates on whole-home rentals.

If you aren’t familiar with how Airbnb got its name, it combines “air” from air mattresses and “bnb” from the bed and breakfast concept. Although the company has branched off to include manors, estates, and upscale glamping, the premise originated from letting someone stay in any available space. Vrbo concentrates more on renting out entire places, such as homes or condos, instead of single rooms or simply a place to crash for the night. If you’re booking a stay for a group of travelers, try Vrbo, but if you have just one or two guests, you may want to head to Airbnb first.

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Airbnb has more listings.

When it comes to variety, Airbnb comes out on top. Currently holding 6 million worldwide listings, Airbnb provides more opportunities to find a unique reservation versus the 2 million listings on Vrbo. More listings equals a better variety of places to stay, although Airbnb has more users — 150 million compared to Vrbo’s 48 million — so there is more competition for available listings.

Vrbo tends to have lower fees.

Airbnb and Vrbo take a percentage of the host’s earnings as the cost of doing business on their platform. This cut is something that the guest pays indirectly, as a host decides the final price of their listing. Vrbo takes a lower portion than Airbnb, which tends to result in costs being a bit better on Vrbo, although there are no guarantees. Both platforms allow hosts to set their nightly rate, cleaning cost, and pet fee. As when staying at a hotel, occupancy taxes are added to the nightly price on both platforms.

Airbnb encourages quick reviews.

Once you complete your Airbnb stay, both you and your host have two weeks to leave each other a review while the stay is fresh in everyone’s mind. After that, there is no chance to say how fantastic your stay was or give tips to future guests. Vrbo allows guests and hosts up to one year to leave a review, which means that memories of a great stay may fade, or you may forget to leave a rating altogether. However, a longer review period isn’t necessarily a negative — especially if you’re traveling a lot and don’t have time to leave one within Airbnb’s two-week time constraint. However, one current perk of Vrbo is that you can filter search results by property rating, so they put their review system to better use than Airbnb.

Vrbo has better customer service.

When problems arise with the site or your stay, Vrbo and Airbnb both have numbers you can call to help resolve issues. However, when you call Vrbo, you have a better chance of reaching someone qualified to resolve your problem more quickly. They also offer trip insurance and damage protection policies if something goes wrong before or during your stay. Of course, your experience will depend on which agent you get when you call either platform.

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The 5 Major Differences Between Airbnb and Vrbo (2024)

FAQs

What is the difference between Airbnb and VRBO? ›

Vrbo offers stand-alone vacation homes only. It doesn't generally offer “shared” spaces like private rooms or more unusual options like campsites. Airbnb offers stand-alone vacation homes as well as shared spaces and even hotel rooms.

What makes Airbnb different? ›

One difference it highlights is that Airbnb has always had listings in cities, rather than just in traditional holiday locations like on other websites, making city-breaks more accessible. Another of her points is refers to Airbnb's design as being a factor that sets it apart from the other options.

Does Airbnb or VRBO get more traffic? ›

Vrbo vs Airbnb: Selection and Audience

Airbnb typically attracts almost double the amount of traffic that Vrbo does each month, giving it the upper hand. Likewise, guests will flock to the vacation rental site that offers the widest selection of properties.

What is the competitive advantage of VRBO? ›

VRBO's market strategy attracts a demographic that includes families and larger groups looking for whole properties. This can lead to higher average booking values, as these properties generally command higher rental rates per stay.

What is the difference between Airbnb and BNB? ›

Unlike AirBNBs, B&Bs are regulated in the same way as hotels. They are required to hold proper licensure, and to be inspected by the state and health department. Because AirBNB stays are private residences, they are not held to the same standard.

What are the benefits of booking through Vrbo? ›

Our Book with Confidence Guarantee™ offers powerful benefits when you book your stay directly through Vrbo, including security deposit and comprehensive payment protection as well as emergency rebooking assistance.

Are Vrbo and Airbnb competitors? ›

Airbnb's top competitors include Vrbo, Booking.com, and Expedia, all of which are significant players in the travel industry. Other big competitors for Airbnb include Marriott Homes and Villas and Plum Guide, both of which offer quality assurance and cater to a high-end market.

What are the pros and cons of Airbnb? ›

Airbnb Pros
  • More flexibility. Airbnb rentals offer you more flexibility compared to traditional renting. ...
  • A source of passive income. ...
  • A diversity of tenants. ...
  • Less marketing is needed. ...
  • Strict laws and regulations. ...
  • Difficult guests. ...
  • More maintenance. ...
  • High startup costs.
Mar 30, 2023

What makes Airbnb different from its competitors? ›

Airbnb and Booking.com have both made a name for themselves in the travel industry. However, their main focuses differ a bit. Airbnb has always been about homeowners being able to list their spare rooms or properties for profit. Booking.com, on the other hand, is still primarily for reserving hotel rooms.

What makes Airbnb so special? ›

Airbnb created a unique platform that allowed people to rent out their homes or spare rooms for short periods of time. This gave travelers an affordable alternative to traditional hotels and opened up new opportunities for hosts who could make extra money by renting out their space. How does Airbnb work?

Why is Airbnb falling apart? ›

Because there are so many more listings now, Airbnb hosts say they are watching their bookings plummet. The flood of new hosts has meant fewer can earn good money. “Now, the markets are completely oversaturated,” says Melody Wright, founder of mortgage strategy and technology company Huringa.

What percentage does VRBO take? ›

A 5% commission fee is charged on the rental amount and any additional fees you charge the traveler (such as cleaning, pet, and boat fees).

What percentage does Airbnb take? ›

How much does Airbnb charge hosts? Airbnb charges hosts a service fee for each booking. What percentage Airbnb takes can vary, but it's typically around 3% for most hosts. However, Airbnb's commission can go up to 14% or more for hosts who have a Super Strict cancellation policy.

Why do people use VRBO instead of Airbnb? ›

Vrbo only allows the rental of private units — meaning Vrbo houses, cabins and apartments are only occupied by the renters. You won't be seeing any shared spaces on the site, which makes it ideal for families and groups of people traveling together. Airbnb places no such restrictions on their listings.

What are the strengths of VRBO? ›

Vrbo Pros. Vrbo is owned by Expedia Group and offers access to more than 2 million listings worldwide. This platform also allows hosts more control over who books their properties because they can set standards for guest qualifications such as age requirements or the number of occupants allowed in each unit.

Does Airbnb or VRBO have more users? ›

Airbnb has more listings.

More listings equals a better variety of places to stay, although Airbnb has more users — 150 million compared to Vrbo's 48 million — so there is more competition for available listings.

Why is it called Airbnb when there is no breakfast? ›

The name “Airbnb” stands for “Air Bed and Breakfast,” reflecting the company's humble beginnings when the founders rented out air mattresses in their San Francisco apartment to attendees of a local conference.

Do Airbnb hosts have to provide breakfast? ›

Providing breakfast for your short-term rental guests is a great way to make your guests feel welcome and enhance their stays. Although the platform doesn't require you to do it, people love when hosts go the extra mile to provide better service.

Why is Airbnb cheaper than hotels? ›

Depending on the type of Airbnb apartment and the hotel, Airbnb can be cheaper than hotels but can also be more expensive. In general, Airbnb is cheaper than hotels because Airbnb does not have to pay for the overhead costs of a hotel or the general management of such a large operation.

Is Vrbo cheaper than a hotel? ›

Which?, a U.K.-based consumer research group, compared the average price of thousands of hotels with 300,000 Airbnb and Vrbo listings. They also looked at 50 locations over a year to monitor price trends. Their findings? On average, hotels were less expensive 75% of the time.

Why is it called Airbnb? ›

The name “Airbnb” stands for “Air Bed and Breakfast,” reflecting the company's humble beginnings when the founders rented out air mattresses in their San Francisco apartment to attendees of a local conference.

Are Airbnb and Vrbo owned by the same people? ›

While Airbnb is publicly traded and owned by a variety of shareholders, including its co-founders and venture capital firms, VRBO is a subsidiary of Expedia Group, a publicly traded company that also owns other popular travel brands.

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