Struggling to pay your debt management plan (2024)

You may find you're struggling to make the payments on your debt management plan (DMP). If this happens to you, it's important you take action straight away. If you bury your head in the sand, you could make the problem worse.

This page explains what you should do if you're struggling to make the payment on your DMP.

Top tip

If you're in a DMP, it's normally not a good idea to take on any more debt, such as an overdraft or credit card.

If you feel that you need to take on more debt, for example if you've had some unexpected costs such as urgent repairs to your home, talk to your DMP provider first. They may be able to re-negotiate your DMP payments which would leave you with more money to pay for your other costs.

Why are you struggling to pay?

There are a number of reasons why you might find you're struggling to make the payments on your DMP. They include:

  • a change in your circ*mstances, such as losing your job or long-term sickness

  • your debts with your priority creditors, such as mortgage or rent, have increased, leaving you with less money for non-priority debts

  • you've taken on other debts since starting your DMP

  • you've had some unexpected costs, such as urgent repairs to your home.

Whatever the reason, if you're struggling to make your payments or think you're going to struggle, you need to contact your DMP provider immediately.

If you've missed a payment

If you've already missed a payment, you need to contact your DMP provider immediately. Missing a payment will mean your creditors don't get the monthly payment they're expecting, which may mean they decide to stop co-operating with your DMP.

Don't bury your head in the sand, as this will only make the problem worse. Talking to your provider quickly is the only way to get the problem sorted out. They may be able to negotiate with your creditors to keep the DMP going.

Can you reduce the payments?

The amount you pay into a DMP doesn't have to be set in stone. If you're struggling to make the payments each month, ask your provider whether it's possible to reduce the monthly payments.

Bear in mind that if your payments are reduced, your debt may take even longer to pay off.

Next steps

Struggling to pay your debt management plan (2024)

FAQs

What happens if I can't pay my debt management plan? ›

Missing a payment will mean your creditors don't get the monthly payment they're expecting, which may mean they decide to stop co-operating with your DMP. Don't bury your head in the sand, as this will only make the problem worse. Talking to your provider quickly is the only way to get the problem sorted out.

How to get out of a debt management plan? ›

To cancel your DMP, you need to contact your provider and ask to cancel. They will inform your creditors that the agreement has been cancelled, so you can expect to start dealing with them yourself again.

How likely are creditors to accept a DMP? ›

Can creditors refuse a DMP? Yes – creditors are under no obligation to accept your DMP. They might do this if they don't want to accept reduced payments or feel you could afford to pay more. If they refuse to negotiate with your DMP provider, it can be worth negotiating with them yourself.

Can you pause a debt management plan? ›

While some DMP providers might offer a temporary 'payment holiday' in exceptional circ*mstances, it's not standard practice to pause payments for unnecessary expenses like holidays. Remember, pausing your payments can extend the duration of your DMP and might affect the agreements in place with your creditors.

Can I stop paying my DMP after 6 years? ›

There is no set amount of time for a debt management plan, as it depends on how much you owe and the amount you can afford to pay in monthly payments. However, there can be changes to your credit file and potential credit score. Discover what happens after 6 years on a debt management plan…

Can you take a break from a DMP? ›

Taking a break can provide temporary relief, but it will extend the duration of your DMP, taking you longer to pay off your debts. Also, bear in mind that while you may not be making your monthly payments, it's possible that your creditors will continue charging you interest, fees or charges.

Can I keep my bank account with a debt management plan? ›

Your Bank Account & A Debt Management Plan

In conclusion, a Debt Management Plan (DMP) does not directly affect your bank account. You can usually continue using your current bank account as usual when you enter a DMP providing that you do not wish to include a debt on your DMP that is with your bank account provider.

Can I reduce my DMP payments? ›

Although you can reduce the amount you pay, this is a sign that your DMP is not going as well as you had hoped and it will take longer until your debts are cleared. So it's worthwhile pausing and thinking about whether you can improve it.

What is the maximum debt for DMP? ›

There isn't a fixed maximum debt level for a DMP. What's more important is whether the plan can help the debtor manage and clear their debts in a reasonable amount of time. If someone has a very high level of debt, there is a chance that either the monthly payments or the duration of the DMP would be unrealistic.

What happens if a creditor refuses DMP? ›

If the creditor doesn't want to deal with the DMP provider, they can still take action to recover the money you owe, which might include taking you to court. If this applies to you, ask the creditor why they're not willing to co-operate with the DMP.

Can you settle a DMP? ›

Paying your DMP off early with a lump sum (full and final settlement) If you have had a windfall – whether it's an inheritance, an insurance payout or redundancy payment – you could use it to pay off the remainder of your DMP all at once.

Why is a DMP bad? ›

Even if you're in a DMP, your creditors may still record that you've missed payments, as you'll be paying less than you agreed to when you took out the original credit agreement. This will mean you could find it harder to get credit while you're making reduced payments and for some time afterwards.

Can you get out of a debt management plan? ›

A debt management plan can help make it easier to pay down credit card debt, often with lower interest rates and monthly payments—and it can keep debt collectors off your back. But if the plan is no longer working for you or you find a different way to accomplish your goal, you can cancel the plan at any time.

Can you keep a credit card on a debt management plan? ›

Most credit card issuers will require that an account entering a debt management plan be closed. It may be in your best interest to reach out to creditors first and request that your accounts be closed. You may be allowed to keep a card for emergencies or business, though; ask before you sign up.

What happens if you can't pay your debt consolidation? ›

A debt consolidation loan would go into default. Again, the lender may send the debt to a collector. If you used a debt management program and don't keep up with the payments, you can get kicked off the program. However, if you call the credit counseling team in advance, they can help you make special arrangements.

What happens if you stop paying your debt relief program? ›

Stopping payments on your bills (as most debt relief companies suggest) will damage your credit score. Debt settlement companies can charge fees. If over $600 is settled, the IRS will view this debt as a taxable income.

How to get out of a debt settlement program? ›

How to Cancel a Debt Management Plan
  1. Contact the agency and your creditors. Depending on the agency you're working with, you may be able to cancel your DMP over the phone or in writing via email, mail or fax. ...
  2. Pay off your debts. ...
  3. Stop making payments.
Sep 6, 2023

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