Should You Close a Credit Card with a Zero Balance? (2024)

5 Min Read | Updated: August 15, 2023

Originally Published: August 4, 2021

Learn about the potential trade-offs involved in closing a zero-balance credit card, as it may influence both your credit score and long-term financial health.

Should You Close a Credit Card with a Zero Balance? (2)

This article contains general information and is not intended to provide information that is specific to American Express products and services. Similar products and services offered by different companies will have different features and you should always read about product details before acquiring any financial product.

At-A-Glance

Closing a credit card with a zero balance may increase your credit utilization ratio and potentially drop your credit score.

In certain scenarios, it may make sense to keep open a credit card with no balance.

Other times, it may be better to close the credit card for your financial well-being.

You finally sent in that last payment and yourcredit cardhas a zero balance. After you’ve congratulated yourself for paying it off, you plan to call the lender and close your card.

But before you do, it’s important to note that closing down a card with a zero may not be the best move for your credit score. Let’s explore some situations where closing down a credit card with no balance may, or may not, be a good idea.

The amount of credit you use in relation to the amount of money creditors are willing to lend you is yourcredit utilization ratio. Your credit utilization ratio is one of the biggest factors used to determine yourcredit score. It accounts for 30% of your credit score under the FICO scoring model and is labeled “extremely influential” under the VantageScore model.1,2 Experts recommend keeping your credit utilization ratio below 30%.

If you choose to close a credit card with a zero balance, your total credit limit will decrease. As a result, your credit utilization ratio will increase, particularly if you carry a balance on other credit cards.

For example, let’s say you have three credit cards with a $5,000 limit on each for a total credit limit of $15,000. If you have zero balance on one card and a total balance of $5,000 across the other two, that’s a 30% credit utilization ratio – the upper limit of the recommended zone. So, if you close the card with a zero balance, your total credit limit drops to $10,000 and the same $5,000 balance is now a 50% utilization ratio, as seen in the accompanying table. That’s something that could shave points off your credit score.

Impact of Closing Zero Balance Credit Card on Credit Utilization Ratio

Credit CardsCredit Limit on EachTotal Credit LimitCredit BalanceCredit Utilization Ratio
3$5,000$15,000$5,00030%
2$5,000$10,000$5,00050%

The Relationship Between a Credit Card and Your Credit History

The length of your credit history constitutes 15% of your FICO credit score.3 The two factors that influence this portion of your score are the age of your oldest account and the average age of all your accounts. So, if you owe payments on multiple credit cards and would like to close one, consider paying off and closing the newest card first. Closing your newest card will have the least impact on the average age of your credit history. In fact, instead of hurting your credit score, it may raise your average age of credit and could potentiallyboost your credit score.

Of note, a closed account could remain on yourcredit reportfor a number of years. According to TransUnion, accounts that are closed in good standing may stay on a credit report for ten years, whereas accounts that contain adverse information could remain on a report for seven years.4

Need More Credit? Having a Zero Balance Credit Card May Help

If you plan to apply for additional credit for a big purchase – such as a mortgage, home equity line of credit, or car loan – within a year after paying off a credit card, keeping it open with a zero balance may strengthen your credit score. Generally speaking, you would show a lower credit utilization ratio, longer age of credit, and strong payment history, all of which could contribute to your credit score. It also may provide a safety net to help pay for any emergency or unplanned expenses, such as medical care or car repairs.

It may be helpful to know that after a long period of inactivity, sometimes a credit card company may lower your credit limit or even close your account. Using that credit card for automatic payments on small recurring expenses, such as a streaming service or gym membership, is one way you can avoid that.

When to Consider Closing a Credit Card With a Zero Balance

Sometimes closing a credit card with a zero balance could make sense.

Here are some situations where you may want to consider closing that zero-balance card:

  • High annual fee:If your credit card includes a high annual fee, experts suggest you weigh that charge against the perks and benefits of the card. For example, paying the annual fee may be worth it if you typically receive and use a reward such as a free hotel night or companion airline ticket. If the annual fee offers benefits you don’t use, you may be better off closing the card.
  • Temptation:Generally speaking, your overall financial wellness should outweigh a temporary drop in your credit score. If keeping the credit card open creates too much temptation for you to spend, it may be better to close the account.
  • Data breach:If your card issuer suffers a data breach or you fall victim to identity fraud, call your credit company to discuss your options. It may make sense to close the account, even though the card issuer will typically provide a new credit card number for the same account – which doesn’t affect your credit score

Closing a Credit Card with a Zero Balance

If you opt to close your credit card, it’s a good idea to follow these steps:

  1. Redeem all unused points and rewards on your account.
  2. Pay off your balance.
  3. Switch any recurring payments you wish to keep to another card.
  4. Call the card issuer, confirm the balance is zero, and then inform them that you’re closing the account. Alternatively, you may be able to cancel online.
  5. As a backup, it’s good practice to mail a certified letter to the card issuer that you’ve closed the account and request a confirmation letter. Many issuers send such a letter as part of their process, regardless.
  6. A month or so later, check your credit reports to confirm the account appears as closed and with a zero balance. If you note any incorrect information, reach out to the credit reporting agency.

FAQS on Should You Close a Credit Card With a Zero Balance?

What happens when you close a credit card with zero balance?

Closing a card usually impacts two credit score factors: credit utilization ratio and average age of credit.

When you cancel a card you lose access to that card’s credit limit, so your overall credit limit goes down. Unless you carry a zero balance on all your credit cards, this change leads to a higher credit utilization ratio which can negatively impact your credit score. This is especially important if the increase in your credit utilization will surpass 30% of your available credit.

How many points will my credit score drop if I close a credit card?

Closing a credit account can impact your credit score, but there’s no one-size-fits-all formula to determine how many points your credit score will change.

The exact amount your credit score will change when you close an account could depends on a few factors like payment and credit history, how many other credit card accounts you have and their average ages as well as your credit limit.

If you close an account with a zero balance, it may initially hurt your credit score. But, if there were no late payments, outstanding debts, or other negative marks on the account, your credit score will likely return to normal within a few months.

How long should you wait to close a credit card

Some cardholders want to close a credit card with a zero balance if they don’t plan on making purchases with that credit card any longer. Others want to close a credit card account as soon as they make the last payment. This may be a good financial decision for cardholders who may be tempted to overspend using credit cards, since closing the account could help you limit your spending. But, regardless of the reason, closing a credit card could impact your credit score. So, if there’s no annual fee on the card or any other pressing reason to close the account, you may want to keep the credit card open indefinitely so you don’t hurt your score.

The Takeaway

Keeping a credit card with a zero balance open may help you improve your credit score, since it can lower your credit utilization ratio and could increase your average age of credit. It also may serve as a safety net for unforeseen or emergency expenses. However, under certain circ*mstances, closing your account may make more sense for your financial well-being.

Should You Close a Credit Card with a Zero Balance? (4)

Michael Graceis a personal finance and technology freelance writer based on Long Island, N.Y.

All Credit Intelcontent is written by freelance authors and commissioned and paid for by American Express.

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The material made available for you on this website, Credit Intel, is for informational purposes only and intended for U.S. residents and is not intended to provide legal, tax or financial advice. If you have questions, please consult your own professional legal, tax and financial advisors.

Should You Close a Credit Card with a Zero Balance? (2024)

FAQs

Should You Close a Credit Card with a Zero Balance? ›

Your credit utilization ratio goes up

Is it bad to close a credit card account with a zero balance? ›

Provided all of your credit cards show $0 balances on your credit reports, you can close a card without hurting your credit score. If you're responsible with credit and you always pay on time, you could also ask your card issuer(s) to increase your credit limit.

Is it better to close a credit card or leave it open with a zero balance in the UK? ›

Kelli Fielding, managing director of consumer interactive at credit reference agency TransUnion UK, recommends that you “close down any unused credit cards and cancel old agreements as lenders look at the number of active accounts you hold.

Is having a zero balance on credit cards bad? ›

If you have a zero balance on credit accounts, you show you have paid back your borrowed money. A zero balance won't harm or help your credit. To find out how we got here, we have to understand what credit is and the history of credit agencies.

Is it better to close credit cards or leave them open? ›

In general, keep unused credit cards open so you benefit from longer average credit history and lower credit utilization. Consider putting one small regular purchase on the card and paying it off automatically to keep the card active. At Experian, one of our priorities is consumer credit and finance education.

Is it better to cancel a credit card or let it expire? ›

Keeping the card open can help maintain a healthy credit score by contributing to your credit history and utilization ratio. However, there are valid reasons to consider canceling, such as high annual fees or difficulties managing multiple accounts.

How much will my credit score go down if I close a credit card? ›

While there's truth to the idea that closing a credit account can lower your score, the magnitude of the effect depends on various factors, such as how many other credit accounts you have and how old those accounts are. Sometimes the impact is minimal and your score drops just a few points.

How often should you use a credit card so it doesn't close? ›

If you don't use a credit card for a year or more, the issuer may decide to close the account. In fact, inactivity is one of the most common reasons for account cancellations. When your account is idle, the card issuer makes no money from transaction fees paid by merchants or from interest if you carry a balance.

Does it hurt your credit to close a card with a balance? ›

Closing a credit card can hurt your scores because it lowers your available credit and can lead to a higher credit utilization, meaning the gap between your spending and the amount of credit you can borrow narrows. Canceling a card can also decrease the average age of your accounts.

How long should you wait to close a credit card? ›

The answer is worth repeating loud and clear: Never, under any circ*mstances, should you close a credit card less than one year after opening it. While it is possible to do so, there are many reasons why canceling a credit card before the annual fee is due is a bad idea.

Is it bad to never carry a balance on your credit card? ›

In general, it's always better to pay your credit card bill in full rather than carrying a balance. There's no meaningful benefit to your credit score to carry a balance of any size. With that in mind, it's suggested to keep your balances below 30% of your overall credit limit.

Is it better to pay off credit cards or leave a small balance? ›

It's a good idea to pay off your credit card balance in full whenever you're able. Carrying a monthly credit card balance can cost you in interest and increase your credit utilization rate, which is one factor used to calculate your credit scores.

Is 0% credit card use good? ›

While a 0% utilization is certainly better than having a high CUR, it's not as good as something in the single digits. Depending on the scoring model used, some experts recommend aiming to keep your credit utilization rate at 10% (or below) as a healthy goal to get the best credit score.

Can you cancel a credit card with no balance? ›

Before canceling your card, it's important to ensure that the balance is at zero. If you're closing the account because you don't use it, this shouldn't be a problem.

Should I close a card I never use? ›

“In general, it's a good idea to keep all of your credit cards open, even if you aren't using them,” advises Tayne. “That's especially true if you carry a balance across your cards or are working on repairing your credit. You can always cut up the physical card and keep the account active.”

Should I keep paying a closed credit card? ›

You can limit the damage of a closed account by paying off the balance. This can help even if you have to do so over time. Any account in good standing is better than one which isn't. Credit usage: Your credit utilization ratio is your account balances compared with your available credit.

Do closed credit card accounts hurt your credit? ›

Closing a credit card could change your debt to credit utilization ratio, which may impact credit scores. Closing a credit card account you've had for a long time may impact the length of your credit history. Paid-off credit cards that aren't used for a certain period of time may be closed by the lender.

Is it better to close a credit card or leave it open with a zero balance in Canada? ›

While it is true that canceling a credit card can impact your credit score, this isn't always the case. Even if you're not using your credit cards, keeping them open is usually a good idea. There are, nevertheless, a few appropriate reasons for closing an account.

Does a 0 credit card hurt your credit? ›

Carrying high balances on a 0 percent intro APR card might cause short-term damage to your credit score — but carrying those balances after the introductory APR expires creates a long-term problem. Once your zero-interest period ends, any unpaid balances will begin to accrue interest at the regular interest rate.

Can you close a credit card account with an outstanding balance? ›

In general, you should be able to close your account by calling the credit card company and following up with a written notice. If you still have a balance when you close your account, you are required to pay off any balance on schedule. The card company is allowed to charge interest on the amount you still owe.

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