Set up your phone to make & receive Google Voice calls - Android (2024)

FAQs

Set up your phone to make & receive Google Voice calls - Android? ›

Causes of an Android that Stops Making (or Receiving) Calls

The causes are usually pretty simple. You might be in a dead zone, airplane mode could be turned on, your bill might not be paid up, malware could be wreaking havoc on your phone, or a software issue could be at play.

Causes of an Android that Stops Making (or Receiving) Calls

The causes are usually pretty simple. You might be in a dead zone, airplane mode could be turned on, your bill might not be paid up, malware could be wreaking havoc on your phone, or a software issue could be at play.

If you find Google Voice not working on Android/ iPhone, ensure the Google Voice app you're using is up to date. Go to the App Store/ Play Store and look for the latest app version. An outdated Voice app might also be why Google Voice is not working on a new phone.

Make sure the phone number is properly formatted. If you copied and pasted the phone number, try typing the number you want to call. If you're making an international call, enter the correct country code. Make sure you didn't enter the country code twice.

While you do have to have at least one existing phone line in order to use Google Voice — and a Google account, of course — there are still many good reasons to use the service. And that's especially true if you have more than one phone number, such as a cell number, a work number, and a home landline.

Reset network settings

Resetting network-related information on your phone, like Wi-Fi passwords and saved networks, may stop calls from dropping. Make sure to back up your data first, then: Open Settings > General Management > Reset. If you don't see these options, open Settings > System > Reset options.

Google uses your personal mobile telephone number as a one-time-use "claim ticket" to keep track of eligibility. Once that number has been used by anyone, to claim a Google Voice number, it can't be used again.

Is there an alternative to Google Voice? ›

RingCentral is our top pick for Google Voice alternatives because of how well it combines communication and collaboration features and allows you to use them across multiple devices.

It sounds like that article was addressing a change for people who were using free consumer Google Voice numbers on old, "G-Suite" accounts. That option was discontinued. It only applies to business users, who now, in most cases, need to pay for the service. Consumer Google Voice isn't going anywhere.

Cost and availability

When you call from the US, almost all Google Voice calls to the US and Canada are free. Some calls to specific phone numbers in the US and Canada cost 1 cent per minute (USD). Calls outside the US are at listed rates.

Google Voice works using VoIP technology to let you make and receive both calls and texts via an internet connection. All it needs to support calling is a speaker and a microphone — that includes your cell phone, computer, or tablet.

If your SIM card is inserted into your phone but you're unable to make calls, there could be several reasons for this issue: 1> Network Coverage: Check if you have network coverage in your current location. Sometimes, you might be in an area with poor or no network coverage, which can prevent you from making calls.

Your device is on "do not disturb" Your device is in Airplane mode or Silent mode. You blocked the number that's trying to reach you. You're in an area with little or no network coverage.

You might not be able to make or receive calls on your iPhone if you have certain settings turned on, if your software isn't up to date, or if there's a problem with your network.

For Android Users:Ensure Cellular Coverage:Make sure you're within cellular coverage. Turn off Airplane Mode and Do Not Disturb mode. Check Call Forwarding Settings:Verify that call forwarding is configured correctly.