Seller not responding (2024)

FAQs

What happens if a Facebook marketplace seller doesn't respond? ›

If the seller doesn't reply or resolve your issue within 2 business days, you can contact Facebook support.

While some sort of response is typical, there is nothing illegal or unethical if a seller does not respond. A seller may dismiss an offer altogether if they believe it to be unreasonable, incomplete, or otherwise not in their best interests.

The typical response time for a seller after receiving an offer is 24-72 hours. However, it could take longer, depending on market conditions and other factors.

Ask eBay to step in and help

If the seller hasn't responded, or hasn't provided a resolution after 3 business days, you can ask us to step in. You have up to 21 business days from when you opened the original request.

If you have contacted the seller and they have not responded or resolved the issue after 2 business days, you can contact the Facebook Support team to file a Purchase Protection claim. To contact our team to file a Purchase Protection claim: 1. Go to your Activity.

Legally speaking, there isn't a time frame sellers must respond to your offer. However, it's an unspoken rule in the industry that sellers and/or the listing agents should respond within a few days, with 48 hours the norm.

If a seller rejects your original home purchase offer, determine if you've truly put your best bid forward. There are really two choices left after having a home offer rejected. You can make another offer, potentially getting into a bidding war with other potential buyers, or you can decide to walk away.

“Typically, response time increases if there is more than one offer on the table,” says Ross. “Sellers may take their time to choose which offer is best for them.” Another reason your offer might go unanswered is if it's too low.

How long should you wait to respond to an offer? ›

Even if you don't know whether you want to accept the offer, reject the job offer or ask for more time, respond within 24 hours of receiving it. Make sure to express your gratitude for the opportunity.

In most cases, buyers want to be in charge of this important decision! A seller never has to respond to your offer or counter offer. Often you do get a response, but you should know that the seller isn't required to give you one.

The seller will have 3 days to reply. If no reply, then click the link to Ask ebay to step in. If the seller accepts the return, he is responsible for supplying a prepaid shipping label. Print out the label, affix it to the box, and make sure the carrier scans the label.

What happens after you make your offer. The seller has 24 hours to decide whether to accept or decline your offer. They can also suggest another price. If they don't respond to you in that time, or if the listing ends before they respond, then your offer expires.

Some sellers do not respond to questions, or disable the feature entirely. Asking a drop-shipper about a listing is unlikely to be fruitful. The drop-shipper may not know enough about the product to answer. Or may not speak English.

Purchase Protection means that you can request a refund if: You didn't receive your order. The product arrived damaged or different than described on the listing (example: the condition isn't accurate). The seller didn't follow their stated refund policy.

When something gets reported to Facebook, we'll review it and take action on anything we determine doesn't follow our Community Standards. Unless you're reporting an incident of intellectual property infringement, your report will be kept confidential and the account you reported won't see who reported them.

What should I do If I get scammed on Facebook Marketplace? If you run into a fraudulent buyer or seller, report them immediately. Facebook makes it easy to report Marketplace scams. Follow the listed instructions to create a report as soon as possible.