Security experts discuss recent Bank of America data breach (2024)

The Bank of America has issued a warning to customers regarding a potential data breach after a service provider, Infosys McCamish Systems (IMS), was hacked. This security breach occurred in November of 2023 when an unauthorized third party accessed the systems of IMS. Affected customers had personally identifiable information exposed, including names, addresses and Social Security numbers. Financial data such as account numbers and credit card numbers also may have been leaked.

The Bank of America has not yet revealed how many users were affected by the data breach. However, a letter filed with the Attorney General of Maine disclosed that 57,028 individuals were impacted.

This cybersecurity incident emphasizes the importance of securing customer data. Security leaders share their thoughts on this data breach and discuss how financial institutions and other organization can better safeguard customer data.

Security leaders weigh in

Al Lakhani, CEO of IDEE:

“Protecting the supply chain is critical. Especially when they can cause these kinds of attacks. Therefore, relying on first generation MFA that requires two devices and lacks the capability to prevent credential phishing attacks is a non-starter. To fortify supply chains effectively, they must be protected using next-generation MFA solutions, which protect against credential, phishing and password-based attacks, including adversary-in-the-middle attacks by using same device MFA.”

Oz Alashe MBE, CEO of CybSafe:

“The impact of the data breach at Infosys McCamish Systems (IMS) on the Bank of America emphasizes how increasingly connected the financial services are becoming as the sector continues to digitize. While the benefits of these processes are clear, institutions are increasingly trusting third-party organizations with customer data. Cybersecurity is not an ‘in-house’ issue, but one dependent on a series of organizations, from IT vendors and payment providers to cloud services and software platforms. Financial institutions and their partners must move beyond compliance and tick-box exercises, fostering an active security consciousness that encourages positive security behaviors.”

Ray Kelly, Fellow at Synopsys Software Integrity Group:

“Third party breaches continue to plague organizations. Just last year, there were several cases of a zero-day exploit in the MOVEit file transfer service that is used heavily by third party vendors. This issue caused massive amounts of stolen data from large organizations and even the US Government. Ensuring the trust chain between organizations, while not a simple task, is essential to protecting consumers’ private information.”

Security experts discuss recent Bank of America data breach (2024)

FAQs

What is the latest security breach of Bank of America? ›

Hackers from the ransomware group LockBit stole personal information from Bank of America customers. They did so by hacking into Bank of America's third-party vendor Infosys McCamish's systems. When did the Bank of America breach occur? The breach occurred on November 3, 2023.

What is the Bank of America scandal 2024? ›

Data breach affects 57,000 Bank of America accounts

A data breach at Infosys McCamish, a financial software provider, compromised the names, addresses, dates of birth, Social Security numbers and other account information of 57,028 deferred compensation customers whose accounts were serviced by Bank of America.

Are Bank of America customers left in the dark about data breach for 90 days? ›

Bank of America Customers Left In The Dark About Data Breach For 90 Days. About 57,000 Bank of America customers are being warned that their personal information may have been exposed during a November cyberattack on bank service provider Infosys McCamish Systems.

Where can I check if my data has been breached? ›

Use Avast Hack Check to see what accounts have been compromised. If you find any, change their passwords immediately — use our password generator for the best results.

Is Bank of America having problems? ›

User reports indicate no current problems at Bank of America

Clients can review their account balances and transactions, deposit checks and tranfer money through online banking and mobile banking apps for iPhone, iPad, Android, Windows Phone, Blackberry, Kindle Fire and other mobile operating systems.

Is Bank of America in danger of failure? ›

Based on the analysis of Bank of America's financial health, risk profile, and regulatory compliance, we can conclude that the bank is relatively safe from any trouble or collapse. The bank's financial performance has been stable, and its balance sheet shows a healthy level of capital and a diversified loan portfolio.

What is the controversy with Bank of America? ›

The CFPB has taken numerous actions against Bank of America for violating federal law. In July 2023, the CFPB and the Office of the Comptroller of the Currency (OCC) ordered Bank of America to pay over $200 million for illegally charging junk fees, withholding credit card rewards, and opening fake accounts.

Why are people protesting Bank of America? ›

Protesters gather outside Bank of America Headquarters while climate resolutions seeking more disclosure on BOA lobbying and rates of fossil to clean financing receive strong shareholder support.

What are the three banks failing in the US? ›

Additional Resources
Bank NameBankCityCityAcquiring InstitutionAI
Heartland Tri-State BankElkhartDream First Bank, N.A.
First Republic BankSan FranciscoJPMorgan Chase Bank, N.A.
Signature BankNew YorkFlagstar Bank, N.A.
Silicon Valley BankSanta ClaraFirst–Citizens Bank & Trust Company
56 more rows
Apr 26, 2024

Did Bank of America glitch sent customers into panic over missing funds? ›

A Bank of America Glitch Sent Customers Into a Panic Over Missing Funds. On Wednesday morning, Bank of America customers began reporting issues with payments processed through the money transfer service Zelle, which led to money disappearing from their accounts.

Did Bank of America freeze accounts? ›

"Banks can accidentally freeze accounts through fraud detection errors. In July 2022, the Consumer Financial Protection Bureau (CFPB) fined Bank of America $100 million for incorrectly freezing accounts with a faulty fraud detection program," they wrote.

Can I sue my Bank for a data breach? ›

To address any harm you endured, the law gives you the right to seek financial compensation following a data breach. You can and should seek legal recourse from a company that exposed your data, and you can file a lawsuit to obtain payment for your losses.

Can I tell if my email has been hacked? ›

If your normal email password isn't working, there's a good chance you've been hacked. There are strange messages in your “Sent” folder. In other cases, a hacker wants to use your email without alerting you that you've been hacked. Look for strange emails in your sent folder that you didn't send.

What are signs of a data breach? ›

5 Early Warning Signs of a Data Breach
  • Unusual network and user activity. Any usual activity is one of the first indicators of a potential data breach. ...
  • Unauthorized access. ...
  • Unexplained data modification. ...
  • Increased phishing attempts. ...
  • Performance issues.
Jan 10, 2024

How do I know if my number has been leaked? ›

How To Check If My Phone Number Is Leaked. Go to ID Protection Data Leak Checker and find out if your phone number appeared in any data leaks.

How secure is Bank of America? ›

Is Bank of America FDIC insured? Yes, all Bank of America bank accounts are FDIC insured (FDIC #3510) up to $250,000 per depositor, for each account ownership category, in the event of a bank failure.

Is there a lawsuit against Bank of America? ›

Bank of America class action: Legitimate fraud claims must be covered, lawsuit says. Congress determined that banks are required to pay for financial fraud reported by consumers in a timely manner, unless the bank can determine the charges were not fraud, the lawsuit says.

What are the threats of Bank of America? ›

Threats. Economic Volatility and Interest Rate Fluctuations: BAC's performance is susceptible to economic downturns and interest rate changes. The bank's net interest income benefits from higher interest rates, but an unpredictable economic environment can lead to market volatility and credit risk.

Which US bank recently collapsed? ›

Additional Resources
Bank NameBankCityCityClosing DateClosing
Signature BankNew YorkMarch 12, 2023
Silicon Valley BankSanta ClaraMarch 10, 2023
Almena State BankAlmenaOctober 23, 2020
First City Bank of FloridaFort Walton BeachOctober 16, 2020
56 more rows
Apr 26, 2024

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