Sales Booster: How to send eBay offers to watchers | Size.ly Blog (2024)

Not too long ago eBay introduced a new feature that sellers can use on any of their Fixed Price listings to maximize on sales. This new feature allows sellers to send an offer to buyers that are currently watching your product.

In previous years, eBay was pretty strict on reaching out to buyers with any custom offers. Now eBay sellers have the chance to send a custom offer to anyone that added your iteam to eBay’s watch list. This means, if you have 10 people watching your item, you can with a few clicks send a custom offer to all 10 buyers.

eBay Offers Rules:

Before we get into exactly how you can send a custom offer to your eBay watches, let’s take a look at the rules.

  1. You can send offers for auctions that are fixed price and buy it now listings only.
  2. You can only send one offer to the same buyer.
  3. Only listings that are older than 10 days will be enabled for this new feature.
  4. Since this is an offer feature, you must discount your product from the original listing price, even if it is 1% or 50%.
  5. You can only send an offer to a maximum of 10 watchers.
  6. You cannot withdraw your offer, once it has been send.

How to send eBay offers to watchers on your desktop

  1. Go to your Active eBay Listings
  2. Click on the Send Offers button, this only show listings that are eligible
  3. Click on the item you want to use the Send Offers feature
  4. Enter the amount (per item), please note you have to discount at least 5%.
  5. Additionally you can also allow buyers to send you a counteroffer
  6. Include a nice message honoring that you are giving a discount.
  7. Press Send Offer

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How to send eBay offers to watchers on the eBay App

  1. Open your eBay App and navigate to the Selling tab
  2. Click on the “Send offer” button
  3. Enter the amount (per item), please note you have to discount at least 5%.
  4. Include a nice message honoring that you are giving a discount.
  5. Review & Press Send Offer

Sales Booster: How to send eBay offers to watchers | Size.ly Blog (4)

Additional tips to maximize sales:

What message to use?

Most eBay sellers don’t include a message when they send out a offer to a buyer. This is the chance to stand out for you and make your buyer feel a bit special. Include a message that honores that he / she is interested and you are willing to grant a special discount for a short time.

How much of a discount should I offer?

The short answer is, it's totally up to you. But if you are selling an item that is new and has a higher price to justify 3minutes of research. You could search for the same item on ebay to see what other sellers are selling it for. This will help you to identify a price that is fair but will also help you sell your product.

Sales Booster: How to send eBay offers to watchers | Size.ly Blog (2024)

FAQs

Sales Booster: How to send eBay offers to watchers | Size.ly Blog? ›

Make them a direct offer

For fixed price listings (not auctions), you can use eBay's “offer to watchers” function to direct message eBay watchers with a lower-price offer. This is the only way sellers can communicate directly with watchers, so it's one of your best opportunities for conversion.

How do I notify watchers on eBay? ›

Make them a direct offer

For fixed price listings (not auctions), you can use eBay's “offer to watchers” function to direct message eBay watchers with a lower-price offer. This is the only way sellers can communicate directly with watchers, so it's one of your best opportunities for conversion.

How do I contact watchers on eBay? ›

Your listing also needs to be at least 10 days old. If your listing meets those criteria, you'll find the option to direct message your watchers under your Manage Active Listings menu by clicking the tab labeled “Send offers-eligible.”

Why can't i send offers to watchers on eBay? ›

Not all listings are eligible for sending watchers an offer. For example, the option isn't available in the following categories: cell phones, motors, real estate, tablets and tickets. In addition, shoppers can opt out of receiving unsolicited offers, and many do so after receiving their first one.

Why am I not able to send offers to watchers on eBay? ›

The "problem" is you don't have enough interested buyers... you need buyers adding your items to their wachlist, or to their cart, or viewing the listing multiple times. Not all buyers are eligible to receive offers, but buyers who are and meet these criteria will be eligible for offers.

Can you send a second offer to watchers on eBay? ›

You can't. If they remain a watcher and you send an offer that they either decline or it times out, you can't send a "new" offer to them unless they unwatch/rewatch it or they send you a message, where you can respond with an offer. ....... "The Ranger isn't gonna like it Yogi".........

Are watchers on eBay a good thing? ›

"Watchers" are potential buyers who have no intention of paying. They aim to sabotage your ability to sell your item at a time when other sellers might be offering the same item. When these folks buy your item but do not pay -- for 72 hours for example -- that is 72 hours where your listing is no longer competitive.

What is the difference between views and watchers on eBay? ›

A view is when someone opens you listing. A watcher is when someone who has flagged your item to be added to his Watch List. The view count contains only views within the last 30 days. An item can be watched indefinitely.

Do eBay buyers see number of watchers? ›

Quick answer NO. As far as watchers on eBay are concerned very few have any intention of buying or bidding, so basing anything on number of watchers would be pretty meaningless.

Can eBay sellers see watchers? ›

Sellers cannot identify who is viewing their items, but eBay gives sellers the opportunity to send offers without knowing who the offer is going to. If the buyer takes advantage of the offer, then the seller finds out identifying information.

Why am I getting offers not bids on eBay? ›

As you theorized, potential buyers often make offers that are higher than the opening bid, because they hope to get the item cheaper that way than if the auction ran its full time with regular bidding. Thus, many of these offers are legitimate. There are also offers from potential scammers.

When to send offers on eBay? ›

The moment ya' get a watcher, send the offer. They either have money in their pocket looking to spend or they dont. If they do and you don't offer probably miss the chance, if they don't doesn't really matter does it? If they get money at later point and really want it, they'll make you an offer.

What percentage does eBay take? ›

In Sum, How Much Does eBay Make on a Sale? The amount eBay makes on a sale depends on the final selling price of the item, the category of the item, and any additional fees that may apply. On average, eBay takes between 10% and 15.55% of the final selling price in fees.

Can you send offers to watchers? ›

Rules for Sending Offers to Watchers

You can only send offers to watchers for fixed price listings and buy it now listings. You can only send one offer per buyer or watcher. You must wait at least ten days before sending offers to watchers. The offer must be lower than the posted price on the original listing.

How to make an offer to watchers on Reverb? ›

Log into your Reverb account and go to your Listings page. At the bottom right-hand side of every listing there will be a Direct Offers button.

How do I message someone on eBay who made an offer? ›

For privacy reasons, eBay is no longer displaying personal email addresses. However, you can still contact the buyer through email using their "Buyer Alias Email Address" which you can find in the View order details page. This email alias, ending in @members.ebay.com, is unique to your communications with this buyer.

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