PIP Decision - Check a PIP decision (2024)

You may be able to have a decision about Personal Independence Payment (PIP) changed.

Last reviewed 01 February 2022

Check a PIP decision

Before you challenge a decision, you may want to understand it better.

You may want to challenge the decision straight away because you normally have to start a challenge within one month of the decision date.

The decision about your Personal Independence Payment is in a letter that the (DWP) send you. This is called the decision letter. The decision date is the date on the decision letter.

Check the decision yourself

If you’re not sure whether the decision is right, you can check whether you qualify for PIP using these resources:

If you disagree with the decision, you can ask for a , which is the first step of challenging a PIP decision. Read about how to ask for a on the Ask for Mandatory Reconsideration page of this guide.

Get an explanation

If you don’t understand the decision, you can ask the DWP to explain it.

You don’t have to get an explanation before you challenge a decision. You may want to ask for a straight away. Read about how to ask for a on the Ask for Mandatory Reconsideration page of this guide.

To ask for an explanation, contact the DWP using the details on the decision letter. It is a good idea to keep a record when you contact the DWP. You can also ask for a copy of the assessment report so you can see what information the DWP used to make their decision.

The DWP can explain their decision over the phone or in writing. If you don’t have an explanation in your decision letter and you want an explanation in writing, you can ask for a written statement of reasons.

Explanation and time limits

The normal deadline for asking for a is one month from the decision date (the date onthe decision letter). The deadline can be extended if you ask for a written statement of reasons.

If you ask for a written statement of reasons and you receive it before the normal deadline, you have an extra two weeks to ask for a .

If you ask for a written statement of reasons and you receive it after the normal deadline, you have two weeks from the date of the statement to ask for a .

Get advice

If you need help to understand the decision about your PIP or you’re not sure what to do next, you can find a local adviser to help you using our Find an Adviser tool.

Reviewed: February 2022

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PIP Decision - Check a PIP decision (2024)

FAQs

How do I check my PIP decision? ›

The DWP will send you a letter to tell you their decision. The letter confirms whether you will get PIP, which PIP components you get and which rate, and the amount of points you score in the PIP test. Keep the letter in a safe place. You may need to give people a copy when you claim other benefits.

Is there a way to check PIP online? ›

Check the decision yourself

If you're not sure whether the decision is right, you can check whether you qualify for PIP using these resources: Look at our Personal Independence Payment (PIP) Test guide to find out what you can score points for. Do the PIP self test on the Benefits and Work website.

How do I know if my PIP application was successful? ›

Assessments can be in person, over the phone or by video call. You'll get a letter that tells you what will happen with your PIP. If your needs have changed, your PIP might be increased, reduced or stopped.

Can you track progress of PIP? ›

If you appeal a PIP decision online, you'll be asked if you want to join the 'track your appeal' service. This will send you regular email updates and reminders about your appeal. You'll also get a login, so you can check the progress of your appeal at any time.

How long after a PIP decision will I get paid? ›

Your Personal Independence Payment (PIP) will start being paid after you receive your decision letter. Your decision letter tells you whether you qualify for PIP and how much you will get. Your PIP will be backdated to the date when you made the PIP claim, so you are likely to get a lump sum back payment.

Do PIP text you when they have made a decision? ›

The Department has developed over 25 SMS text messages to send out at 17 key points in the PIP claimant journey, for example when we have sent out the “How your condition affects you” form (PIP2); when an assessment provider has received this form; when we have made a decision to award PIP; and when we have issued a ...

How do you check PIP is there or not? ›

First, let's check whether you already have pip installed:
  1. Open a command prompt by typing cmd into the search bar in the Start menu, and then clicking on Command Prompt: ...
  2. Type the following command into the command prompt and press Enter to see if pip is already installed: pip --version.

How can I see my PIP report? ›

To ask for your copy you should contact DWP on 0800 121 4433 or textphone 0800 121 4493. We're not able to provide a copy of the report on the day of your face-to-face consultation.

Do pips call you with a decision? ›

Yes DWP can call you after an assessment, we have heard from forum members where it has happened to them, usually DWP want to clarify some information. You could contact DWP and ask if they tried to contact you. Please Log in or Create an account to join the conversation.

When should I hear back from PIP? ›

They will then send it to a DWP case manager who will decide whether or not to award you PIP and, if it is awarded, at what rate and for how long. The average time for a PIP decision is 12 weeks from the date of the claim. However, this does vary from case to case. More information can be found on RNIB's PIP webpage.

How do you know if you have been awarded PIP? ›

We will send the claimant a letter giving a decision on the PIP claim and a clear reasoned explanation of how that decision has been reached. If the claimant has been awarded PIP, the letter will detail the amount of the award, the length of the award and the reasons for making that decision.

How do I know if I received PIP? ›

PIP eligibility

you are aged 16 or over. you have a long-term physical or mental health condition or disability. you have difficulties doing certain everyday tasks or getting around. you have had these difficulties for at least three months and expect them to last for at least another nine months.

Can I check PIP online? ›

The PIP self-test is anonymous, and the results will appear in your browser as soon as you have completed the single page of multiple choice questions. But, if you wish, you can also have your PIP results emailed to you.

How do I find out about my PIP review? ›

The DWP will usually start to review your claim one year before your award ends. When the DWP reviews your claim, they send you a letter with a PIP review form.

Why is my PIP review taking so long? ›

Some people have been waiting for the Department for Work and Pensions (DWP) to review their PIP for more than two years as it faces a backlog of disability benefits claims, with rising levels of ill-health and the cost of living crisis contributing to the pressure.

How do I find out when I get my PIP? ›

PIP is usually paid every 4 weeks. Your decision letter tells you: the date of your first payment. what day of the week you'll usually be paid.

How long does it take to hear back from a PIP? ›

They will then send it to a DWP case manager who will decide whether or not to award you PIP and, if it is awarded, at what rate and for how long. The average time for a PIP decision is 12 weeks from the date of the claim. However, this does vary from case to case.

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