My child tax credit is not showing up but it says all 3 qualify. I am confused. I have never had a problem before. also, my federal says zero. (2024)

It's possible you don't have any tax to offset, and that's why you don't qualify. The child and dependent care tax credit is nonrefundable, which means the credit cannot reduce your tax any further if it is already zero.

Make sure you meet all the qualifiers for the credit.

To qualify for the Child and Dependent Care Credit, ALL of the following must be true:

  • Your dependent is listed (and is either under age 13 or is marked as disabled).
  • You have earned income.
  • Your spouse (if filing jointly) also has earned income, is a full-time student, or is disabled.
  • Your filing status is not Married Filing Separately.
  • You have provided the caregiver's social security or tax ID number.
  • You must owe tax.

 You can check to be sure that is what is happening by viewing your Tax Summary.   Here is how to do that:

  1. Log in to your tax return
  2. Click on Tax Tools on the left side of the screen (you may need to click on Continue in the center first).
  3. Click on Tools.
  4. In the box that pops up in the center, click on View Tax Summary.
  5. If you see a  0  for Total Tax, then that is the reason you don't qualify for this particular credit.

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My child tax credit is not showing up but it says all 3 qualify. I am confused. I have never had a problem before. also, my federal says zero. (2024)

FAQs

My child tax credit is not showing up but it says all 3 qualify. I am confused. I have never had a problem before. also, my federal says zero.? ›

I have never had a problem before. also, my federal says zero. It's possible you don't have any tax to offset, and that's why you don't qualify. The child and dependent care tax credit is nonrefundable, which means the credit cannot reduce your tax any further if it is already zero.

Why isn't my child tax credit showing up? ›

Why isn't my credit for dependent care expenses (Child Care Credit) showing up? If your dependent care expenses are not showing up, check to make sure they were entered correctly. You must enter your Dependent Care Expenses in both the Provider and Qualifying Dependent screens of the Credit section of the program.

Why am I not getting the child tax credit in 2024? ›

You are required to have earned income to qualify for this credit and the care for your children must not have been provided by a spouse or family member. Other federal income tax breaks available to families include adoption credits, education credits and the earned income tax credit.

Why do I qualify for the additional child tax credit but not the child tax credit? ›

When a taxpayer's child tax credit is more than their tax liability, they may be eligible to claim an additional child tax credit as well. The additional tax credit is for certain individuals who get less than the full amount of the child tax credit.

Why does Turbotax say I don't qualify for EITC? ›

The most common reasons people don't qualify for the Earned Income Tax Credit, or EIC, are as follows: Their AGI, earned income, and/or investment income is too high. They have no earned income.

How much do I have to make to claim a child tax credit? ›

The Young Child Tax Credit (YCTC) provides up to $1,117 per eligible tax return for tax year 2023. YCTC may provide you with cash back or reduce any tax you owe. California families qualify with earned income of $30,931 or less.

Why didn't I qualify for EITC? ›

To qualify for the EITC, you must: Have worked and earned income under $63,398. Have investment income below $11,000 in the tax year 2023. Have a valid Social Security number by the due date of your 2023 return (including extensions)

Why am I not getting the full $2000 Child Tax Credit? ›

The credit is calculated based on the amount you earned above $2500 multiplied by 15%, up to the full $1600 per child. If the amount you earned was too low, you will not get the full $1600. If your child is older than 16 at the end of 2023, you do not get the CTC.

How much do you get back in taxes for a child in 2024? ›

2024 child tax credit news update

The maximum refundable child tax credit amount was capped at $1,600 per dependent for this past filing season. In tax years 2024 and 2025, the refundable amount would grow to $1,900 and $2,000.

What disqualifies you from earned income credit? ›

In general, disqualifying income is investment income such as taxable and tax-exempt interest, dividends, child's interest and dividend income reported on the return, child's tax-exempt interest reported on Form 8814, line 1b, net rental and royalty income, net capital gain income, other portfolio income, and net ...

Why am I not getting child tax credit from TurboTax? ›

In order to claim the tax credit, you must meet these requirements: Your child has a Social Security number (SSN) that is valid for employment and has to be a U.S. citizen, U.S. national, or U.S. resident. Your child is under the age of 17 at the end of the year.

Can you get both EITC and child tax credit? ›

The CTC is worth up to 15% of your income, up to $2,000, but it is not fully refundable. It is phased out at a much lower level compared to the EITC and is intended to help almost all working families in raising their children. Accessing one does not restrict taxpayers from claiming the other.

Why did I only get $500 for child tax credit? ›

It sounds like you may have entered the child as an other dependent rather than a child. Other dependents age 18 or older would qualify for a $500 credit. Make sure the birth date is entered correctly. Go back through the dependent section and make sure you answered all the questions correctly.

What disqualifies you from Earned Income Credit 2024? ›

If you received more than $11,000 in investment income or income from rentals, royalties, or stock and other asset sales during 2023, you can't qualify for the EIC. This amount increases to $11,600 in 2024. You have to be 25 or older but under 65 to qualify for the EIC.

How much Earned Income Credit per child? ›

California Qualifying Chart
Number of Qualifying ChildrenState EITC Income LimitsState EITC Maximum Credits
None$15,008$223
1$22,322$1,495
2$22,309$2,467
3 or more$22,302$2,775

Does Turbotax automatically add EITC? ›

We'll automatically figure out if you qualify for the Earned Income Credit and include it in your tax return for you.

Is the Child Tax Credit included in the refund? ›

A portion of the Child Tax Credit is refundable for 2023. This portion is called the Additional Child Tax Credit (ACTC). For 2023, up to $1,600 per child may be refundable.

Why did I only get $500 for Child Tax Credit? ›

It sounds like you may have entered the child as an other dependent rather than a child. Other dependents age 18 or older would qualify for a $500 credit. Make sure the birth date is entered correctly. Go back through the dependent section and make sure you answered all the questions correctly.

What do I do if I didn't get my advance Child Tax Credit? ›

If you are eligible for the Child Tax Credit, but did not receive advance Child Tax Credit payments, you can claim the full credit amount when you file your 2021 tax return.

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