Metamask Help - metamask not working (2024)

FAQs

Metamask Help - metamask not working? ›

Try clearing your cache memory to free up some RAM, which may kickstart your app and help it function normally. The MetaMask not working error may also pop up due to a browser anomaly. Sometimes, if you haven't updated your browser, this may later interfere with MetaMask's core functionality.

Either get in touch with Support via the “Start a Conversation” button on the Support page, or submit a bug report on the MetaMask Github.

There are several possible reasons for this: Not lowercase: Retype the word with all lowercase letters. Spelling mistakes: Correct words based on your backup. Hidden Punctuation: Removes all spaces, tabs, periods, commas, etc.

On the lock screen, tap 'Reset wallet'. A warning message will appear, reminding you to not proceed unless you have your Secret Recovery Phrase securely recorded. Tap through and then type 'delete' in the field in the subsequent screen to confirm your intention.

If the swap still won't execute, you can contact our support team so we can investigate the underlying DEXs and assets to ensure it is due to slippage each time. When a swap fails, some gas (ETH) will still be spent. This ETH goes to the network validators and not to MetaMask.

Yes, you can talk to someone at Metamask. Open the Metamask App: Ensure you're logged into your account. Navigate to the Help Section: Tap the account icon and select "Help." Select "Contact Us"☎️+1(321)-450-4757】: Choose the option for phone support (☎️+1(321)-450-4757】).

Try clearing your cache memory to free up some RAM, which may kickstart your app and help it function normally. The MetaMask not working error may also pop up due to a browser anomaly. Sometimes, if you haven't updated your browser, this may later interfere with MetaMask's core functionality.

However, it is possible to delete the MetaMask extension in your browser, or remove the mobile app. If you do this, you'll need to redownload it, and then follow one of these two options: Restore your wallet using the Secret Recovery Phrase.

Find the account whose balance you want to refresh and click the three vertical dots next to it when you mouseover. Once in the 'More actions' menu, you'll see the option to 'Resync balances'. Click it to refresh your balances.

open metamask in expanded view so it's in its own tab and go to settings > advanced. now while in settings switch back to the network and account where tx is stuck. click reset activity. done.

Why is MetaMask not sending transactions? ›

Restart your browser, or force close the mobile app and reopen. Restart your computer or mobile device. Lock and unlock MetaMask. If your problem relates to a specific transaction, check the relevant block explorer for the network you're using, such as Etherscan.

If you or someone else recently transferred a token to your MetaMask wallet and you don't see it in MetaMask, please check the following: How long has it been? While blockchain transactions are fast, they are generally not instantaneous. It may be that the transaction is not complete yet.

If you are on a network on which Swaps is available, but are unable to click the Swap button, try restarting your browser, or try a different network connection entirely. Sometimes toggling networks (switch from one network back to the network you were using) helps.

Blockchain has a customer service hotline at +1-(864)-783-4295 𝕮𝖆𝖑𝖑 𝕿𝖔 𝕬𝖘𝖘𝖎𝖘𝖙𝖆𝖓𝖙 𝕾𝖚𝖕𝖕𝖔𝖗𝖙 (Quick Support) or +1-(864)-783-4295 (Quick Respond )that you can call to speak directly with a representative. Be prepared to explain your issue clearly and provide any relevant information they may need to assist you.