Legal - Messages & Privacy - Apple (2024)

You can register your phone number or AppleID to send iMessages. Apple retains limited information about the use of iMessage, such as whether your device is eligible to use iMessage, for up to 30 days.

Messages is designed to protect your information and enable you to choose what you share.

Legal - Messages & Privacy - Apple (1)

  • Messages are backed up in iCloud and encrypted if you enable iCloud Backup or Messages in iCloud.
  • iMessage is end-to-end encrypted. The phone number or email address you use is shown to the people you contact, and you can choose to share your name and photo.
  • Apple retains limited information about the use of iMessage, such as whether your device is eligible to use iMessage, for up to 30 days.

Messages is an app that allows users to communicate via SMS, MMS, iMessage, and AppleMessages for Business. iMessage is an Apple service that sends messages to other iOS devices (with iOS5 or later), iPadOS devices, visionOS devices, Macs (with OSX10.8 or later), and Apple Watches. These messages don’t count against your messaging plan. Messages sent via iMessage can include photos, videos, and other information.

We designed iMessageto use end-to-end encryption, so there’s no way for Apple to decrypt the content of your conversations when they are in transit between devices. Attachments you send over iMessage (such as photos or videos) are encrypted so that no one but the sender and receiver(s) can access them. These encrypted attachments may be uploaded to Apple. To improve performance, your device may automatically upload attachments to Apple while you are composing an iMessage. If your message isn’t sent, the attachments are deleted from the server after 30 days. When a passcode or password is set on your iOS, iPadOS, visionOS, or watchOS device, stored messages are encrypted on your device so that they can’t be accessed unless the device has been unlocked.

You can choose to automatically delete your iMessages from your device after 30 days or a year, or to keep them on your device forever. For your convenience, SMS, MMS, AppleMessages for Business, and iMessages are backed up in iCloud and encrypted if you have enabled either iCloud Backup or Messages in iCloud. You can turn off both iCloud Backup and Messages in iCloud whenever you want. On your iOS, iPadOS, or visionOS device, go to Settings> [yourname]> iCloud. On Mac, go to Messages > Settings > iMessage, and deselect Enable Messages in iCloud.

You can sign in to iMessageusing your AppleID, or just your phone number. If you sign in with your AppleID on your device, you will be signed in to iMessageautomatically. Your AppleID or phone numbers will be shown to the people you contact, and people can reach you using your AppleID and email addresses or phone numbers on your account. You can select which phone numbers or email addresses you’d like to start new conversations from, and which phone numbers or email addresses you can receive messages and reply from, in iMessagesettings. You can add and verify additional Reachable At information from your AppleID account page at appleid.apple.com.

Shared with You works across the system to find the articles, music, TV shows, photos, and more that are shared in Messages conversations, and conveniently surfaces them in apps like Photos, Safari, AppleNews, AppleMusic, and ApplePodcasts, making it easy to quickly access the information in context. Apple does not have access to marked content without your permission. You can disable Shared with You at any time on your iOS or iPadOS device by going to Settings > Messages > Shared with You, then tapping to turn off Shared with You. On your visionOS device, go to Settings > Apps > Messages > Shared with You, then tap to turn off Shared with You. On Mac, go to Messages > Settings > Shared with You. You can also control whether each app participates in Shared with You by tapping or selecting it in the Shared with You section.

Share Name and Photo allows you to share a name and photo with people you iMessage. You can choose to automatically share with just your contacts, or to be prompted each time. Your shared name and photo will be sent with your next iMessage to the people you share with, and stored on their devices. If you share your name and photo with an iMessage conversation with multiple people, your name and photo will be sent to all the people in the conversation. You can update your name and photo at any time. If you automatically share, updates will be sent when you next send an iMessage to each person you share with. If you have shared your name and photo and later turn off sharing, others who previously received your name and photo may still have your information on their devices. The name and photo you select for messages will be sent to Apple, and stored on Apple’s servers encrypted in a way that Apple cannot see.

Apple may record and store some information related to your use of the Messages app and the iMessage service to operate and improve Apple’s products and services:

  • Apple may store information about your use of iMessage in a way that doesn’t identify you.
  • Apple may store information sent to Apple when you or someone else reports spam or junk messages.
  • Apple may store iMessages that can’t be delivered for up to 30 days for redelivery.
  • Some apps on your device (including Messages) may communicate with Apple’s servers to determine whether other people can be reached by iMessage. When this happens, Apple may store these phone numbers and email addresses associated with your account, for up to 30 days.

By using these features, you agree and consent to Apple’s and its subsidiaries’ and agents’ transmission, collection, maintenance, processing, and use of this information as described above.

At all times, information collected by Apple will be treated in accordance with Apple’s PrivacyPolicy, which can be found at www.apple.com/privacy

Published Date: March 5, 2024

Legal - Messages & Privacy  - Apple (2024)

FAQs

Legal - Messages & Privacy - Apple? ›

You can register your phone number or Apple ID to send iMessages. Apple retains limited information about the use of iMessage, such as whether your device is eligible to use iMessage, for up to 30 days. Messages is designed to protect your information and enable you to choose what you share.

Why does my iPhone say messages for business and privacy? ›

Apple Messages for Business is designed to protect your information and enable you to choose what you share. Apple Messages for Business are encrypted between your device and Apple's servers and when Apple transmits them to the business. Apple doesn't read the content of your messages with other businesses.

Does Apple release messages to police? ›

Apple is committed to maintaining the privacy of the customers of Apple products and services (“Apple customers”). Accordingly, other than in emergency situations as provided by law, information about Apple customers will not be released without valid legal process.

How private is Apple messages? ›

Your iMessage and FaceTime conversations are encrypted end-to-end, so they can't be read while they're sent between devices. Mail helps hide your activity from unwanted senders.

How do I contact the Apple legal department? ›

For legal questions, please go to apple.com/legal/contact and select from the drop-down menu provided. To report suspected counterfeit or knockoff products, or other forms of suspected infringement of Apple intellectual property, select Counterfeits & Knockoffs from the drop-down menu.

Which companies use Apple Messages for Business? ›

Who are Apple's Business Chat Partners?
  • Home Depot.
  • Four Seasons.
  • AXA.
  • Vodafone.
  • Lowe's.
  • Hilton.
  • Credit Suisse.
  • Sprint.
Dec 21, 2021

Can my company see my iPhone messages? ›

Can My Employer Legally View My Private Messages? If you are using a company-issued email address, chat program, computer, phone, or other device, it's safe to assume your employer can monitor your communications.

Can the government access your iPhone? ›

Apple's iOS 8 and later have encryption mechanisms that make it difficult for the government to get through. Apple provided no backdoor for surveillance without the company's discretion.

Can police track deleted iMessages? ›

Even if you delete text messages, the police may be able to retrieve them as part of a digital forensic examination. Text messages can be stored on a phone's memory and/or the SIM card.

Does Apple take privacy seriously? ›

Apple uses personal data to power our services, to process your transactions, to communicate with you, for security and fraud prevention, and to comply with law. We may also use personal data for other purposes with your consent. Apple uses your personal data only when we have a valid legal basis to do so.

Can my wife see my iMessages? ›

This is because iMessage is designed to work across all of your Apple devices, like your iPhone, Mac and iPad. Any text message you receive will be received on all devices that are signed in with your same Apple ID. So, let's say you and your spouse share one Apple ID.

Can iMessages be monitored? ›

We designed iMessage to use end-to-end encryption, so there's no way for Apple to decrypt the content of your conversations when they are in transit between devices. Attachments you send over iMessage (such as photos or videos) are encrypted so that no one but the sender and receiver(s) can access them.

What are the changes in iMessage in 2024? ›

The change will add features like read receipts, typing indicators, better support for group chats and images and videos will be higher quality.

Does Apple have a legal team? ›

We do, and as a part of our Legal group, you'll help uphold Apple's high ethical and corporate standards. Working for a company that invents entire categories and industries means you'll be challenged to creatively apply your deep legal expertise to rare and often u...

What are the legal issues with Apple? ›

The Justice Department, joined by 16 other state and district attorneys general, filed a civil antitrust lawsuit against Apple for monopolization or attempted monopolization of smartphone markets in violation of Section 2 of the Sherman Act.

Does Apple work with law enforcement? ›

We regularly receive law enforcement requests for information about our customers and their Apple devices. In fact, we have a dedicated team that responds to these requests 24/7.

How do I turn off Business Messages on my iPhone? ›

Messages.
  1. On your iPhone or iPad, open the Google Maps app .
  2. In Maps, at the bottom right, tap Business. Messages.
  3. Under "Email Notifications," turn Customer messages on or off.

How do I turn off the Apple message for Business? ›

Text 'unsubscribe' at anytime to turn off notifications." Make sure your opt out process is straightforward and easy to remember. Learn more about conversation guidelines from Design and Implement Your User Experience.

What is about Messages for Business and privacy? ›

In Settings ⚙️ < Messages 💬, we had a hyperlink saying 'About Messages for Business & Privacy'. It's now replaced with the section 'Messages for Business'. It houses a single toggle 'Business Updates' that lets you receive updates on orders and other transactions if you've opted for them on a business's website.

How do I get rid of Business line on iPhone? ›

How to erase the eSIM on your iPhone
  1. Go to Settings.
  2. Tap either Cellular or Mobile Data.
  3. Tap the plan that you want to erase.
  4. Tap Delete eSIM.
Aug 22, 2023

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