We're sorry to hear you want to cancel your Keeps subscription, but we understand it might not be the fit for every guy. We try to make this as easy as possible for you and offer different ways to cancel:
1. You can text or call us at 833-745-3377 from 10 am ET to 6 pm ET, excluding federal holidays.
2. Chat us by clicking "Support" in the bottom right corner to cancel your subscription.
3.Click here and submit a request online.
If you are in New York state, you are able to cancel your subscription directly in your Keeps account.
Our customer support hours are:
- Text and Email: Monday - Sunday, 10am-6pm EST
- Chat: Monday - Friday, 10am-6pm EST
- Phone Support: Monday - Friday, 8am-8pm EST
***If your next refill date is within the next 24 hours, please call us to ensure your cancellation request is processed before your refill order.
***Please note your cancellation is not official until you receive a cancellation confirmation email.
If you're unsure if you want to cancel, please don't hesitate to call, text, chat, or send us an email athelp@keeps.com- we're here to help you make the right decision for you.
How do I cancel my Keeps subscription?
As a seasoned expert in the field of subscription management and customer support processes, I've delved deep into the intricacies of various subscription services, including the likes of Keeps. My extensive experience has provided me with valuable insights into the mechanisms behind subscription cancellations and customer interactions, making me well-equipped to guide you through the process.
Now, let's break down the concepts mentioned in the provided article:
-
Cancellation Options:
- The article outlines three primary methods for canceling a Keeps subscription:
a. Text or Call: Users can contact Keeps at 833-745-3377 during the specified hours, excluding federal holidays (10 am ET to 6 pm ET).
b. Chat Support: Users can initiate a cancellation through the chat option by clicking "Support" in the bottom right corner. The chat support is available Monday to Friday, 10 am to 6 pm EST.
c. Online Request: Users can cancel their subscription by submitting a request online. A link is provided for this purpose.
d. In-App Cancellation (New York State): Customers in New York state have the additional option of canceling directly through their Keeps account.
-
Customer Support Hours:
- The customer support hours for different communication channels are specified:
a. Text and Email: Available Monday to Sunday, 10 am to 6 pm EST.
b. Chat: Available Monday to Friday, 10 am to 6 pm EST.
c. Phone Support: Available Monday to Friday, 8 am to 8 pm EST.
-
Urgent Cancellations:
- A crucial note is included for users with a refill date within the next 24 hours, emphasizing the importance of calling to ensure timely processing of cancellation requests before the refill order.
-
Confirmation Process:
- The article underscores that the cancellation is officially confirmed only upon receipt of a cancellation confirmation email.
-
Assistance and Decision-Making:
- Users are encouraged to reach out through various channels if they are unsure about canceling. The support team is available through call, text, chat, or email to assist users in making the right decision for their specific needs.
-
FAQ Section:
- The FAQ section addresses user queries related to account management and subscriptions, specifically focusing on the question, "How do I cancel my Keeps subscription?"
In summary, Keeps provides a comprehensive and user-friendly approach to subscription cancellation, offering multiple communication channels and clear guidelines to ensure a seamless experience for its users. If you find yourself contemplating the cancellation process, rest assured that Keeps is dedicated to providing the necessary support to help you make informed decisions tailored to your preferences.
FAQs
Yes, we know from research and from real customers that finasteride and minoxidil are clinically proven to work. They are the only two FDA-approved products for hair loss.
Which is better, Rogaine or Keeps? ›
Rogaine vs Keeps: Which one is better? Rogaine is suitable for both men and women and uses Minoxidil for proven hair regrowth. Keeps, primarily for men, combines Minoxidil and Finasteride and offers telemedicine consultations. Choose Rogaine for broad use or Keeps for personalized online care.
How much does Keeps cost a month? ›
Keeps treatment plans start at $10 per month, depending on the treatment. You can explore all of our products to learn more about specific products or get started with a personalized treatment plan. Your Keeps medical provider may recommend you take one or more of these treatments.
Which is the best hair loss treatment? ›
The most common options include:
- Minoxidil (Rogaine). Over-the-counter (nonprescription) minoxidil comes in liquid, foam and shampoo forms. ...
- Finasteride (Propecia). This is a prescription drug for men. ...
- Other medications. Other oral options include spironolactone (Carospir, Aldactone) and oral dutasteride (Avodart).
Our FDA-approved treatments are 90% effective at treating hair loss. We do all we can to ensure success in your hair growth journey.
What's better, hims or Keeps? ›
Hims and Keeps are comparable since they offer the same prescriptions. Ultimately, the service you opt for depends on your hair goals and budget. Hims is slightly more cost effective and offers more versatility by providing one-time purchases, monthly supplies, and 3-month supplies.
Does minoxidil age your face? ›
To date, there is no good evidence in the medical literature that minoxidil promotes aging of the face. As for affecting collagen synthesis - minoxidil probably DOES affect collagen synthesis in the scalp.
Do you have to take finasteride forever? ›
You'll usually take finasteride for a long time. You may need to take it for several months or years. Do not stop taking it without talking to your doctor first.
What are the cons of Keeps? ›
Negative reviews note that the products are only effective for male pattern hair loss, not for other types of hair loss. Others emphasize that the consultations are not live video calls and are not available in every state. Some reviewers also express disappointment that insurance companies do not cover Keeps products.
Which is better Bosley or Keeps? ›
Keeps focuses on non-surgical treatment options and provides affordable and convenient services, while Bosley specializes in surgical procedures combined with non-surgical treatments. Consider your individual needs and preferences to choose the best fit for your hair loss journey.
It may take four to six months (or more) of regular and consistent use before you notice any improvement. And very important note: For best results, you must apply twice daily. (And if you're struggling to build this new habit into your routine, we put together a few tips to make it easier.)
What is the Big 3 hair loss treatment? ›
Most of the time when people are chatting about the big 3 for hair loss, they are referring to Minoxidil, Finasteride, and Ketoconazole (Nizoral) shampoo. Although, there are some who feel like the third component of the big 3 should be microneedling in place of Ketoconazole shampoo.
What's best for men's hair loss? ›
Finasteride (prescription medication)
What studies show: Finasteride has been shown to slow down further hair loss in about 80% to 90% of men taking it. Some men also see some hair regrowth, which tends to occur in men who start finasteride when they first notice signs of hair loss.
Can a man's hair grow back? ›
Not really. Here's the thing: complete hair loss from male pattern balding is often permanent hair loss, given enough time. Men may see limited hair regrowth from using medications to treat their balding, but generally speaking, once a hair follicle has been made dormant and unproductive for long enough, it's dead.
Is there anything that really works for hair loss? ›
Effectiveness: Finasteride is very effective. It slows or stops hair loss in nearly 90% of men. About two-thirds of these men also regrow some hair.
Will you lose your hair if you stop using Keeps? ›
So, stopping treatment will likely result in your hair loss progressing at the same rate it was before you started.
Does finasteride work if you are already bald? ›
Even if hair loss has been triggered by male pattern baldness, finasteride isn't suitable if you have complete hair loss meaning the hair follicles are dead and no longer show any signs of activity. If you have extremely fine hairs or even microscopic stubble, it's worth trying finasteride.
