Is Payoneer safe? Uncovering the truth | Outsource Accelerator (2024)

Payoneeris a global payment service platform where everyone can transfer cross-border payments online instantly and hassle-free.

Whenentrusting your moneywith an intermediary, it’s important to know that they are safe.We take a look at their business, reviews, and case studies.

ThePayoneerplatform offers low-cost (up to free) transfers, different currencies they can use and switch to instantly, and a minimal currency exchange fee.

It is perfect for freelancers and businesses alike who do international payments in real-time.

You can make a Payoneer account for free, withminimal documentary requirementsand questions needed for account verification.

Payoneer customers can have multiple virtual accounts for them to accept payments in different currencies.

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Transferring to other Payoneer accounts is free, while another service provider has a fixed rate of 1-3%, depending on the payment method (ACH bank debit, local bank transfer, eCheck, and credit card).

Meanwhile, exchanging to a local or foreign currency within the platform has a minimal fee of 3% of the amount to be transferred.

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Whether Individual, SME, or Enterprise account,Payoneer offers a debit Mastercardfor easier withdrawal of funds to ATMs worldwide.

With a Payoneer Mastercard, any type of business can make international payments and handle financial transactions with ease.

For businesses, Payoneer offers VAT payments for transactions in the EU and the United Kingdom free of charge and mass payouts for accounts with international beneficiaries of at least $30,000/month.

Since 2005, Payoneer has been a reliable payment partner of marketplaces and ecommerce stores across the globe.

It has garnered five awards from different International institutions and is regulated by different agencies such as the PCI Data Security Standard and the European Commission.

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Payoneer top reviews

Payoneer has garnered high reviews on reliable sites such as Trustpilot, Sitejabber, and FinancesOnline, proving that the site is highly recommended by freelancers and sellers across the globe.

With a rating of 4.0 out of 5 stars onTrustPilot, one of the leading consumer review websites. Around 81% of more than 11,000 consumer reviews gave it 5 stars, highlighting its customer support and its features.

Meanwhile, Payoneer has a 4.4 rating onSitejabber, anothercustomer review website. Out of over 8,500 reviews, around 6,400 users gave it a 5-star rating, highlighting its easy-to-use platform and great customer service.

Among its competitors, Payoneer has a 99% satisfaction rate and a score of 9.0, according toFinancesOnline

Its featured services include its customer service, quick billing, and integrated partners through the platform.

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Payoneer success stories

For more than a decade, Payoneer has helpedmillions of its usersease the burden of online payments and save costs with the lowest fees possible.

With this, businesses were able to provide smooth payment processes to their clients and expand over time, and freelancers were able to focus more on providing the best work to their clients.

Amazon seller using Payoneer

One of these success stories comes from Paul Donnely, the Managing Director ofSomething Crafty Ltd. from the UK.

From his 9-5 job, Paul ventured into online selling, with his wife’s suggestion of selling beads.

He first started sourcing his products from different countries such as Brazil, China, and India and selling the curated collections at marketplaces such as Amazon.

Before, one of the struggles he faced was the high costs of cross-border transactions since he expanded his market as well from the UK to Europe and the US.

This struggle was resolved when he started having a Payoneer account in 2017 for his Amazon disbursem*nts.

The Payoneer team, he said, was friendly and helped with possible solutions to his emerging business needs, providing him with insights and opportunities to expand his business in different marketplaces across the world.

Freelance online payments

Oussama Kotaich, a freelance graphic designer from Lebanon, was also helped with the burden of getting paid thanks to Payoneer.

When he started working online in 2009, he started working 4 hours a day on different projects, then decided to start his online business in 2013.

Working online, he said, increased his profits drastically and helped him move back to his home country from working overseas for 10 years.

As a freelance worker, he struggled with getting paid online. He tried different payment platforms online and ended up quitting them over delays with his payments and other negative experiences.

He discovered Payoneer when he moved to his full-time job a few years ago.

Oussama was delighted to receive payments on time and get access to his funds instantly without waiting for days for them to be transferred to his local bank account.

With a Payoneer account, his work volume increased, and he became more motivated.

e-commerce and Payoneer

Payoneer also helps local e-commerce thrive in the Philippines.Marvin Espina, an e-commerce seller, is an example of this.

He opened his online store after his success on the platform Teespring. Aside from shirts, he also sells watches and sunglasses and has established a market in the US, the UK, Canada, and Australia.

Like any startup business, he tried every payment option in the market his supplier suggested, including bank transfers and remittances.

The downside: Long lines at the bank and the hassle of paperwork to fill out. As a result, aside from consuming a lot of time and energy, it also risks the security of his payments.

This was until he heard Payoneer from a top seller print-on-demand company where he was a virtual assistant.

He linked his US virtual account to another payment platform, and with Payoneer, currency exchange to USD became more affordable and became a win-win for both him and his suppliers. He also linked his debit Mastercard to Facebook to pay for his ads.

Thanks to Payoneer, he said, now he can focus on scaling his business.

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Online publisher managing payments

Another user who grew his business through Payoneer is Rob Palmer, the CEO ofPlatinum Publishingin Thailand.

Established in 2012, the company’s vision is to market a range of books that provide quality information and advice to help people transform their lives, with a market in over 200 countries, the majority of it in the US and the UK.

They hire remote writers, designers, and marketers who are paid weekly. Aside from this, Amazon cannot pay directly to a Thai bank account, so the company gets its revenues via checks.

Dealing with 20-30 checks over different parts of Amazon created a lot of administrative issues for the company, so they tried to look for a better solution until they found Payoneer.

They use the USvirtual account to receive paymentsfrom Amazon and Clickbank and the platform itself for billings and receiving payments. Payoneer has been integral to its business since then.

Web hosting using Payoneer

Last but not least, these success stories are from Kushal Raha, CEO and co-founder ofHost4Geeks LLC, a full-service web hosting and Infrastructure as a Service (IaaS) provider based in India.

The company aims to provide a simple, reliable, and stable web hosting platform for individuals and online businesses.

When dealing with clients worldwide, one of their struggles is finding a payment provider that works for everyone. Another is hassle-free and minimally charged payment transfers to their local bank account.

Kushal had known Payoneer since he started his company but was not aware of the latest expansions on the site until he visited it and created a Payoneer account.

From there on, he experienced a smooth and flawless payment process through the platform.

He said that since they’re a small business, smooth cash flow is very important, and Payoneer’s quick service helps them pay their vendors, employees, and service providers on time.

Without Payoneer, he added, they’ll still experience hoops and loops of getting their hard-earned money.

Is Payoneer safe to use?

Yes, Payoneer is a safe and reliable platform for transferring money and making global payments.

Payoneer is registered as a fully regulated Money Services Business, so you can rest assured that you will be able to send and receive money with ease, and your Payoneer balance will remain safe.

Furthermore, Payoneer is certified at a PCI Level 1 Data Security Standard, meaning it holds security and service to a high standard.

All transactions are safeguarded by firewalls and anti-hacking measures to prevent fraud, phishing encounters, identity theft, and other risk factors.

Moreover, Payoneer uses two-factor authentication, which keeps customer funds safe and inaccessible to outsiders.

It is equipped with CAPTCHA challenges and protection measures, such as proactive user account searches and bot location software.

Is Payoneer safe? Uncovering the truth | Outsource Accelerator (2024)

FAQs

Is Payoneer safe? Uncovering the truth | Outsource Accelerator? ›

Payoneer has garnered high reviews on reliable sites such as Trustpilot, Sitejabber, and FinancesOnline, proving that the site is highly recommended by freelancers and sellers across the globe. With a rating of 4.0 out of 5 stars on TrustPilot, one of the leading consumer review websites.

Can Payoneer be trusted? ›

Payoneer is licensed and regulated by multiple government regulators. As a regulated financial institution, customer funds that are managed by Payoneer are kept in segregated, safeguarded accounts by legal requirement.

Is Payoneer safe in 2024? ›

In conclusion, Payoneer emerges as a beacon of financial security, effortlessly combining global accessibility with an unwavering commitment to user safety. Whether it's protecting sensitive information or facilitating seamless transactions, Payoneer stands as a reliable fortress in the financial landscape.

What is the disadvantages of Payoneer? ›

Limited functionality; can't accept in-person payments. Customers report account freezes and terminations, resulting in the loss of funds. Must pay a withdrawal fee to move funds from your Payoneer account to your bank account.

Is Payoneer a reputable company? ›

Customers love Payoneer, as proven by the thousands of reviews and average score on Trustpilot. With low fees and free payments to other Payoneer customers, Payoneer saves its customers millions of dollars every month.

Is Payoneer safe in USA? ›

Yes, Payoneer is a legitimate and widely recognized payment platform. Established in 2005, Payoneer has become a trusted and reputable financial service provider with a global presence. The company is regulated and licensed to operate in various jurisdictions, adhering to stringent financial regulations.

Is Payoneer a Chinese company? ›

Payoneer Global Inc. is an American financial services company that provides online money transfer, digital payment services and provides customers with working capital.

Why does Payoneer need my SSN? ›

Note: Payoneer requests your social security number (SSN) as part of their KYC process to ensure that you are the rightful account owner before they accept you as a customer. Some of the requirements might be slightly different depending on where you are registering from.

Why is Payoneer blocked? ›

Mainly for policy violation your Payoneer account can be blocked or suspended. Usually, these are some reasons: Providing fake documents/wrong information for approving the account. Multiple users for a single account.

Who is better than Payoneer? ›

Wise, earlier known as TransferWise, stands out as the best alternative to Payoneer for several reasons. One of its key strengths lies in its transparent and cost-effective fee structure, providing users with mid-market exchange rates and low conversion fees.

Which is safer PayPal or Payoneer? ›

PayPal has a larger network and has been around much longer than Payoneer. Both use end-to-end encryption and are fully regulated as a US Money Service Business (MSB). Payoneer is also certified at a PCI Level 1 Data Security Standard. However, Payoneer has had issues with fraud on its card in the past.

How much does Payoneer charge for $100? ›

The Payoneer Calculator Formula
Transaction AmountFee
$10$4.10
$50$5.50
$100$6

Can your Payoneer account be hacked? ›

Some signs that a Payoneer account has been hacked can include: You notice suspicious activity in your account. You receive a notification that your details (password, phone etc.) have been changed – and you didn't request the change. You cannot log in with the details you have successfully used before.

Who is Payoneer owned by? ›

Payoneer (PAYO) Ownership Overview

The ownership structure of Payoneer (PAYO) stock is a mix of institutional, retail and individual investors. Approximately 48.43% of the company's stock is owned by Institutional Investors, 5.80% is owned by Insiders and 45.77% is owned by Public Companies and Individual Investors.

Which bank is associated with Payoneer? ›

In Pakistan, payoneer is known to work with ATMs of MCB, Standard Chartered, and Faysal Bank. You can check with your local banks and confirm if their ATMs supports withdrawing money from payoneer. Payoneer also gives you the option to withdraw amount directly to your bank account.

Is Payoneer safe and free? ›

Yes! With Payoneer, you have quick, easy, and low-cost access to your earnings. Simply add your local bank details to your Payoneer account. You'll then be able to withdraw your funds to your bank account, in your local currency, anytime you want.

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