Intro to certificate management for Apple devices (2024)

Intro to certificate management for Apple devices (1)

Apple devices support digital certificates and identities, giving your organization streamlined access to corporate services. These certificates can be used in a variety of ways. For example, the Safari browser can check the validity of an X.509 digital certificate and establish a secure session with up to 256-bit AES encryption. This involves verifying that the site’s identity is legitimate and that communication with the website is protected to help prevent interception of personal or confidential data. Certificates can also be used to guarantee the identity of the author or “signer” and to encrypt mail, configuration profiles, and network communications.

Using certificates with Apple devices

Apple devices include a number of preinstalled root certificates from various Certification Authorities (CAs), and iOS, iPadOS, macOS, and visionOS validate the trust for these root certificates. These digital certificates can be used to securely identify a client or server, and to encrypt the communication between them using the public and private key pair. A certificate contains a public key, information about the client (or server), and is signed (verified) by a CA.

If iOS, iPadOS, macOS, or visionOS can’t validate the trust chain of the signing CA, the service encounters an error. A self-signed certificate can’t be verified without user interaction. For more information, see the Apple support article List of available trusted root certificates in iOS 17, iPadOS 17, macOS 14, tvOS 17, and watchOS 10.

iPhone, iPad, and Mac devices can update certificates wirelessly (and for Mac, over Ethernet) if any of the preinstalled root certificates become compromised. You can disable this feature using the mobile device management (MDM) restriction “Allow automatic updates to certificate trust settings,” which prevents certificates updates over wireless or wired networks.

Supported identity types

A certificate and its associated private key are known as an identity. Certificates can be freely distributed, but identities must be kept secure. The freely distributed certificate, and especially its public key, are used for encryption that can be decrypted only by the matching private key. The private key part of an identity is stored as a PKCS #12 identity certificate (.p12) file and encrypted with another key that’s protected by a passphrase. An identity can be used for authentication (such as 802.1X EAP-TLS), signing, or encryption (such as S/MIME).

The certificate and identity formats Apple devices support are:

  • Certificate: .cer, .crt, .der, X.509 certificates with RSA keys

  • Identity: .pfx, .p12

Certificate trust

If a certificate has been issued from a CA whose root isn’t in the list of trusted root certificates, iOS, iPadOS, macOS, or visionOS won’t trust the certificate. This is often the case with enterprise-issuing CAs. To establish trust, use the method described in certificate deployment. This sets the trust anchor at the certificate being deployed. For multitiered public key infrastructures, it may be necessary to establish trust not only with the root certificate, but also with any intermediates in the chain. Often, enterprise trust is configured in a single configuration profile that can be updated with your MDM solution as needed without affecting other services on the device.

Root certificates on iPhone, iPad, and Apple Vision Pro

Root certificates installed manually on an unsupervised iPhone, iPad, or Apple Vision Pro through a profile display the following warning, “Installing the certificate “name of certificate” adds it to the list of trusted certificates on your iPhone or iPad. This certificate won’t be trusted for websites until you enable it in Certificate Trust Settings.”

The user can then trust the certificate on the device by going to Settings>General>About>Certificate Trust Settings.

Note: Root certificates installed by an MDM solution or on supervised devices disable the option to change the trust settings.

Root certificates on Mac

Certificates installed manually through a configuration profile must have an additional action performed to complete the installation. After the profile is added, the user can navigate to Settings > General > Profiles and select the profile under Downloaded.

The user can then review the details, cancel, or proceed by clicking Install. The user may need to provide a local administrator user name and password.

Note: In macOS 13 or later, by default root certificates manually installed with a configuration profile aren’t marked as trusted for TLS. If necessary, the Keychain Access app can be used to enable TLS trust. Root certificates installed by an MDM solution or on supervised devices disable the option to change the trust settings and are trusted for use with TLS.

Intermediate certificates on Mac

Intermediate certificates are issued and signed by the Certificate Authorities’ root certificate and they can be managed on a Mac using the Keychain Access app. These intermediate certificates have a shorter expiration date than most root certificates and are used by organizations so web browsers trust websites associated with an intermediate certificate. Users can locate expired intermediate certificates by viewing the System keychain in Keychain Access.

S/MIME certificates on Mac

If a user deletes any S/MIME certificates from their keychain, they can no longer read previous email that was encrypted using those certificates.

See alsoCertificates MDM payload settings for Apple devicesCertificate Preference MDM payload settings for Apple devicesCertificate Revocation MDM payload settings for Apple devicesCertificate Transparency MDM payload settings for Apple devices

Intro to certificate management for Apple devices (2024)

FAQs

How do I fix a certificate not trusted on my iPhone iOS 16? ›

On your iPhone, tap on Settings, then tap on General, tap on About, and then scroll down and tap on the Certificate Trust Settings. Next, there is a section called "ENABLE FULL TRUST FOR ROOT CERTIFICATES". turn on the trust for the certificate.

How do I manage certificates in iOS? ›

Manage iOS certificates and profiles
  1. Go to the Applications > Utilities folder in Finder.
  2. Double-click Keychain Access.
  3. In the Keychains pane, click Login.
  4. In Category pane, click Certificates.
  5. Click your certificate, which has a single child item that is a private key.
  6. Right-click on the certificate and select Export.

What is an Apple MDM certificate? ›

An Apple MDM Push certificate is required to manage iOS/iPadOS and macOS devices in Microsoft Intune, and enables devices to enroll via: The Intune Company Portal app. Apple bulk enrollment methods, such as the Device Enrollment Program, Apple School Manager, and Apple Configurator.

What are the requirements for Apple certificates? ›

Apple's policy requires at least two Signed Certificate Timestamps (SCT) issued from a CT log — once-approved1 or currently approved2 at the time of check — and either: At least two SCTs from currently approved CT logs with one SCT presented via TLS extension or OCSP Stapling; or.

How do I get rid of certificate error on my iPhone? ›

If you see a particular application on your iPhone showing an SSL certificate, you can uninstall it and install it again. This will help you eliminate all the problems that you are facing while accessing an application. All you need to do is go to the Apple Store and select 'uninstall' after you find the app.

How to get rid of a not trusted certificate? ›

Instructions for Android
  1. Open the Settings application, and select the Security option.
  2. Navigate to the Trusted Credentials.
  3. Tap on the certificate that you would like to delete.
  4. Tap Disable.

How do I clear the certificate cache in iOS? ›

To prevent other certificates from being sent, you should clear your cache every so often.
  1. Open Settings on your iPhone or iPad.
  2. Scroll down and tap Safari.
  3. Scroll to the bottom and tap Advanced.
  4. Open Website Data.
  5. Scroll to the bottom and tap Remove All Website Data.
  6. A confirmation window will pop up, tap Remove Now.
Jan 11, 2023

How do I manually trust a certificate on my iPhone? ›

Root certificates on iPhone, iPad, and Apple Vision Pro

The user can then trust the certificate on the device by going to Settings > General > About > Certificate Trust Settings. Note: Root certificates installed by an MDM solution or on supervised devices disable the option to change the trust settings.

How do I turn off certificate trust settings? ›

Changing Root Certificate Trust Settings
  1. Select the Root Certificate that you want to change.
  2. Click on Edit Trust...
  3. Select/Unselect the check-boxes indicating the trust bits, then click on OK.

What are Apple certificates for? ›

You'll use development certificates to run your app on devices and use app capabilities, and distribution certificates to distribute your app for testing and to upload it to App Store Connect. Development certificates belong to individuals.

What can Apple MDM track? ›

MDM capabilities include updating software and device settings, monitoring compliance with organizational policies, and remotely wiping or locking devices. Users can enroll their own devices in MDM, and organization-owned devices can be enrolled in MDM automatically using Apple School Manager or Apple Business Manager.

How do I see certificates installed on my iPhone? ›

Tap Settings > General > About. Scroll to the bottom of the list. Tap Certificate Trust Settings.

How much does an Apple certificate cost? ›

Apple Certification exams are offered online and cost $149 USD. 9.

How do I set up an Apple certificate? ›

Create Developer ID certificates
  1. In Certificates, Identifiers & Profiles, click Certificates in the sidebar.
  2. On the top left, click the add button (+).
  3. Under Software, select Developer ID, then click Continue. ...
  4. Follow the instructions to create a certificate signing request.
  5. Click Choose File.

How to remove certificate from iPhone iOS 16? ›

To delete a certificate from an iPhone running iOS 16.4, you can follow these steps:
  1. Open the "Settings" app on your iPhone.
  2. Scroll down and tap on "General."
  3. Scroll down and tap on "Profile."
  4. You will see a list of installed profiles and certificates. ...
  5. Tap on "Remove Profile" or "Delete Profile."
Mar 30, 2023

How do I manually trust a certificate in iOS? ›

How to Trust a Certificate on iOS and iPhone Devices
  1. Go to your iPhone Settings => Choose General subsection.
  2. Go to Device Management where you will see the name of the enterprise app (there can be several entries displayed, depending on the number of applications that require a certificate)

Why is my phone saying certificate not trusted? ›

One possible cause of this error is that a self-signed certificate is installed on the server. Self-signed certificates aren't trusted by browsers because they are generated by your server, not by a CA. You can tell if a certificate is self-signed if a CA is not listed in the issuer field in our SSL Certificate tester.

How do I add a trusted developer to iOS 16? ›

Tap Settings > General > Profiles or Profiles & Device Management. Under the "Enterprise App" heading, you see a profile for the developer. Tap the name of the developer profile under the Enterprise App heading to establish trust for this developer. Then you see a prompt to confirm your choice.

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