I want to set up my Apple Pay but it says… (2024)

FAQs

Why is my Apple Pay not letting me set up? ›

Update to the latest version of iOS, watchOS, macOS, or visionOS. Confirm that you have Face ID, Touch ID, Optic ID, or a passcode set on your device. Make sure that you are in a supported country or region. Check that your device is compatible with Apple Pay.

How do I set up Apple Pay? It's simple. Just add a credit, debit, or prepaid card to the Wallet app on your iPhone, then choose to add the card to any other Apple devices you want to use with Apple Pay. It works on iPhone, Apple Watch, Mac, and iPad.

If you can't add a payment method

Make sure that you're using a payment method that matches your country or region, and check your settings. Is your payment method accepted in your country or region? Check what payment methods you can use with your Apple ID.

Open the Wallet app on your iPhone. Tap the card you want to connect. Tap Get Started, then follow the onscreen instructions to connect your account. If you don't see Get Started below the card, the card issuer doesn't support this feature.

What is the difference between Apple Pay and Apple Wallet? Apple Pay is the safe way to pay and make secure purchases in stores, in apps, and on the web. Apple Wallet is the place where you store your credit or debit cards so you can use them with Apple Pay.

Transfer in 1 to 3 business days to a bank account

On iPhone: Open the Wallet app, tap your Apple Cash card, tap the More button. , then tap Transfer to Bank. . On iPad: Open the Settings app, tap Wallet & Apple Pay, tap your Apple Cash card, then tap Transfer to Bank.

If you see the message "This card cannot be used," check if your bank or card issuer currently supports Apple Pay: Apple Pay participating banks in Canada, Latin America, and the United States. Apple Pay participating banks in Africa, Europe, and the Middle East.

Double-click the side button. When your default card appears, glance at iPhone to authenticate with Face ID, or enter your passcode. Hold the top of your iPhone near the card reader until you see Done or a checkmark on the screen.

Please call 1-800-MY-APPLE and speak to an Apple Specialist for more information.

If your driver's license can't be added, contact your state issuing authority. If your driver's license can't be added because it's already associated with a different Apple ID or added on another iPhone, you need to remove your license or ID from the other Apple ID or iPhone.

How to verify card for Apple Pay? ›

Select a verification method, either by email, text or call and enter the verification code when prompted. Then click "Next." Your bank or card issuer will verify your information and once your card is verified, tap "Next" to start using Apple Pay.

User reports indicate no current problems at Apple Pay.

The card is not recognized in your country. Insufficient balance or account in arrears. Account suspended for suspected fraud (not necessarily by you) Error in card number.

If Apple Pay is not working on your iPhone, make sure the terminal works with Apple Pay. If it does, try selecting the credit card manually from your Wallet app. Other tips include replacing your credit card in the Wallet app and signing out and back into your Apple ID.