I can’t connect my game to Google Play! — Empires & Puzzles Help Center (2024)

Last Updated: 405d

If you are unable to connect your game to Google Play, please:

  1. Make sure you have updated your game to the latest version.
  2. Try clearing your cache by going to Settings > Application Manager > Google Play Services > Clear Data/Cache
  3. Make sure that you are using the latest Google Play Services and Google Play Games versions by opening Google Play and visiting the My Apps menu
  4. Open Google Play Games app, tap the three dots at the top right corner to open the app menu and select Settings. Make sure Sign in to games automatically setting is enabled.
  5. Try restarting your device.

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I'm an avid enthusiast with a profound understanding of the intricacies surrounding mobile gaming and its associated platforms. My expertise extends to troubleshooting and optimizing gaming experiences, particularly when it comes to connectivity issues with Google Play. Let me delve into the concepts mentioned in the provided information.

The article touches upon various key points to address connectivity problems between a game and Google Play. Let's break down these concepts:

  1. Game Update:

    • Keeping your game updated is essential for compatibility with the latest features and improvements.
    • The latest version often includes bug fixes and optimizations that can resolve connectivity issues.
  2. Clearing Cache:

    • Clearing the cache of Google Play Services can help resolve issues related to stored temporary data.
    • This step ensures that the app starts fresh and eliminates any potential conflicts or corrupted data.
  3. Google Play Services and Google Play Games Versions:

    • Ensuring that both Google Play Services and Google Play Games are up to date is crucial for compatibility.
    • Outdated versions may lack essential features or have compatibility issues with newer game updates.
  4. My Apps Menu in Google Play:

    • Accessing the My Apps menu in Google Play allows users to check for updates for all installed applications.
    • This ensures that every app, including Google Play Services and Google Play Games, is running the latest version.
  5. Google Play Games App Settings:

    • Opening the Google Play Games app and accessing settings is vital.
    • Verifying that the "Sign in to games automatically" setting is enabled ensures a seamless gaming experience by automatically signing in when needed.
  6. Restarting the Device:

    • Restarting the device is a common yet effective troubleshooting step.
    • It helps clear temporary system issues that might be affecting the game's connectivity to Google Play.

The provided information offers a comprehensive guide for users facing connectivity problems. Following these steps systematically can significantly improve the chances of resolving issues and enhancing the overall gaming experience on the Google Play platform. If further assistance is required, users are encouraged to seek additional help or support.

I can’t connect my game to Google Play! — Empires & Puzzles Help Center (2024)

FAQs

Why is my game not connecting to Google Play Games? ›

Make sure you have updated your game to the latest version. Try clearing your cache by going to Settings > Application Manager > Google Play Services > Clear Data/Cache. Make sure that you are using the latest Google Play Services and Google Play Games versions by opening Google Play and visiting the My Apps menu.

How do I connect my game to Google Play? ›

Set up Google Play Games Services
  1. Before you start.
  2. Sign in to the Play Console.
  3. Add your game to the Play Console.
  4. Generate an OAuth 2.0 client ID. Configure the OAuth consent screen. Create a credential.
  5. Enable testing.
  6. Avoid common issues.
  7. Next steps.
Jan 3, 2024

How to link empires and Puzzles account? ›

Open the Play Games app on your device. Choose Settings from the three dots menu. Under "Your data", select "Change account for games" Choose the account you wish to connect to Empires & Puzzles.

How do I fix Google Play not connecting? ›

Clear cache & data from Google Play Services
  1. Open your device's Settings app.
  2. Tap Apps.
  3. If you can't find "Google Play Services," tap See all apps.
  4. Tap Google Play Services.
  5. Tap Storage & cache. Clear cache.
  6. Tap Clear storage Clear all data. Delete.

How do I sync games with Google Play? ›

To transfer your game from one device to another, you need to be logged in to Google Play. Simply log in on your new device with the same account you used on the old one, download the game in Play Market, and continue playing.

How do I reinstall Google Play Games? ›

Reinstall apps or turn apps back on
  1. On your Android phone or tablet, open Google Play Store .
  2. On the right, tap the profile icon.
  3. Tap Manage apps & device. Manage.
  4. Select the apps you want to install or turn on. If you can't find the app, at the top, tap This device. Not installed.
  5. Tap Install or Enable.

How to recover a Google Play Games account? ›

This includes access to players' Google Play account details, email addresses, and credentials. If you deleted your Google Play Games account by accident, please try logging in again or re-adding your Gamer Profile ID. For further assistance regarding any Google account issues, please contact Google support.

How do I link my Google account to a game? ›

Open the game and go to Settings. Select the Synchronization tab. Tap the Connect button next to the Sign in with Play Games option. You will see the list of your Google accounts.

How do I connect my Game Center to my games? ›

Game Center account connection is only available on Apple devices. If you also want to use Android devices, Facebook connection is the best choice. All you need to do is click connect, either in the title screen or in-game settings, and select the Game Center option.

How do I restore my Empires and Puzzles account? ›

If you cannot access your game account after reinstalling the game or have started to play with a new device, you can recover your progress by making sure you have connected to Google Play (Android). Make sure you have connected your game to the right Google Play account (the same one you synced your game earlier).

Can you restart Empires and Puzzles? ›

In theory, you can reset your progress by deleting and then re-installing the game. However, if you are using Game Center (on iOS) or Google Play (on Android), your previous progress will be automatically recovered.

Why won't my game load on Android? ›

Your Internet network could be causing problems with the video or game. Turn off your Android device. Unplug your modem. If your wireless router is a separate device, unplug it too.

Why do my games not work on my phone? ›

Check device storage

Usually 1 GB is enough data to install a game, but some may need more. To check how much storage space you have left, go to Settings > Storage. Check your phone's Total and Available space. If there's less than 1 GB left, make some room and try to install the game again.

Why won't my game install on Google Play Store? ›

Google Play Store Errors typically contain random numbers and are generated when you try to download apps from the Google Play Store. These errors might be due to Google Play Store updates, Google cache issues, Google Play Store stored data issues, or Google account issues.

How do I access my Google Play Games? ›

Find new games or games you've played
  1. On your Android phone or tablet, open the Play Games app .
  2. Tap Home.
  3. Scroll to find “Google Built-In Games.”
  4. On the game you want to play, tap Play.

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