How virtual accounts can protect against payment fraud | U.S. Bank (2024)

As check fraud schemes become increasingly sophisticated, the need for more secure payment alternatives has grown. Virtual card payments provide fraud protections that make them significantly safer than checks.

Think quick – where is your checkbook? Do you carry it with you, or is it at home collecting dust? If you’re like most people, you write significantly fewer checks than you used to. But that’s not the case in the business world. According to the 2022 Ardent Partners Accounts Payable Metrics That Matter survey, checks still make up 40% of all commercial payments.

Top performing AP departments use a strategic mix of payment methods to optimize working capital, and checks will always have a place in that mix. But as check fraud schemes become increasingly sophisticated, the need for more secure payment alternatives has grown.

Consider these indicators:

  • According to the 2022 Strategic Treasurer Fraud & Controls survey, 84% of organizations perceive an increased threat of fraud.
  • The 2022 AFP Payment Fraud Survey reports that 71% of surveyed organizations experienced payment fraud in 2021. 66% of that fraud involved checks.
  • The same AFP survey also noted that 68% of organizations have experienced business email compromise (BEC). 58% of organizations cite that fraudsters target their Accounts Payable department the most with BEC scams.

Virtual credit cards offer several fraud protections that make them significantly safer than checks. Virtual payments are cardless account numbers set to a specific supplier, payment amount and date range. Strong control features make them an ideal defense against payment fraud.

While no payment method is 100% immune to fraud, virtual cards are significantly more secure than checks. Five features help prevent theft and protect against loss.


Five-point virtual payment protection

Unique account number
Virtual card numbers are coded for a specific supplier and a set amount. They can’t be processed without the correct supplier credentials and they can’t be charged for an unauthorized amount.

Automatic deactivation
Once a payment is processed, a virtual account number automatically becomes inactive and can’t be used again. This reduces the risk of intentional fraud as well as accidental duplicate charges.

MCC controls
Organizations have the ability to designate allowable MCCs for their program. Fraud risk can be reduced by blocking MCCs that your organization wouldn’t likely be making payments to.

Account number expiration
Virtual credit cards can be coded with expiration dates to ensure that suppliers process payments in a timely manner. If a payment isn’t processed within the allowable timeframe, the account number expires and can’t be charged. Limiting the time that an account number is active reduces exposure to fraud.

Liability waiver
Virtual cards carry liability protection – a significant advantage that organizations often overlook or aren’t aware of. In the unlikely event that a virtual card number is fraudulently charged, the loss is covered by the paying organization’s commercial card association. Visa® and Mastercard® offer similar liability waiver protections. If a virtual account number is processed for an unauthorized charge, organizations have the same chargeback rights as “card not present” commercial card transactions. That means that if the fraud is reported according to contract terms, the paying organization won’t be liable for the loss.


Mount a strong defense

The best defense against fraud is to prevent it from happening in the first place. If your organization doesn’t conduct regular reviews of its payment security policies and practices, make that the first priority. Plans should address scams initiated by individuals – such as phone calls and letters – as well as automated, electronic cybercrimes like business email compromise, phishing and hacking. Are procedures in place? Do employees have the tools and training they need to put them into practice?

Review current payment methods

Consider the security features of your organization’s payment methods. If your AP department relies heavily on check payments, the addition of virtual cards could reduce your exposure to fraud. And your card association’s liability waiver can provide an additional layer of protection against loss.

How virtual accounts can protect against payment fraud | U.S. Bank (2024)

FAQs

How virtual accounts can protect against payment fraud | U.S. Bank? ›

Five-point virtual payment protection

Are virtual accounts safe? ›

Virtual accounts are safe if they follow strict security regulations. They use a variety of methods to protect transactions such as encryption, alerts, multi-step authentication, and secure email protocols.

How does US Bank virtual pay work? ›

Virtual Pay allows you to pay suppliers electronically with cardless account numbers you can set to a specific supplier, date range and payment amount. Payments are processed only after you approve them, so you have complete control over your accounts payable process.

Is virtual pay safe? ›

Virtual cards live in your digital wallet, keeping you safe from fraudsters. Virtual credit cards must comply with the Payment Card Industry Data Security Standard (PCI DSS), which contains regulations and guidelines designed to safeguard credit and debit transactions and prevent the misuse of cardholder information.

Can a virtual card be hacked? ›

While virtual credit cards (VCCs) offer benefits like increased security and budget control, they can also be targets for crafty scammers. A virtual credit card (VCC) scam involves fraudulent activities using these temporary, digital versions of traditional credit cards.

What are the benefits of virtual account? ›

Managing Payments Easily

With Virtual Account, you can manage the amount and the distribution of money to each customer's account. It is because they have their own customer ID, helping you to sort out their transaction reports and balances easily. Furthermore, the information will be recorded in real-time.

How do virtual bank accounts work? ›

How do virtual accounts work? Virtual accounts function similarly to standard bank accounts. They have their own account numbers, streamline incoming and outgoing transactions, and help users maintain their balances. The most notable difference is that virtual accounts cannot actually hold money.

How do I withdraw money from my virtual bank account? ›

How to withdraw cash from an online bank
  1. Use your debit card at an in-network ATM. Online banks typically issue debit cards with checking accounts and money market accounts. ...
  2. Use cash-back options. ...
  3. Write a check. ...
  4. Transfer money to a linked account.
Mar 20, 2024

How do I transfer money from my virtual account to my bank account? ›

Transferring money from a virtual card to a bank account
  1. Open your virtual card account on its app or website.
  2. Look for a Transfer money or Send money option on the dashboard and tap it.
  3. Select one of the bank accounts you want to withdraw money to or enter the bank account number and other required details manually.

Can I send money with a virtual account? ›

It is entirely safe to initiate or receive payments via virtual accounts. As you are using UPI as your mode of payment, you have to enter the receiver's UPI ID or contact number and your mPIN to transfer funds.

What are the disadvantages of virtual payments? ›

10 Disadvantages and Concerns of Online Payments
  • Risk of Fraud. This is the first concern that comes to mind when we think of risks related to digital payments. ...
  • Technical Issues. ...
  • Transaction Limits. ...
  • Dependency on Internet. ...
  • Identity Theft. ...
  • Loss Of Cards. ...
  • Unfamiliarity With Technology. ...
  • Password Threats.
Mar 19, 2024

How safe are virtual wallets? ›

In general, digital wallets are considered much safer than using physical credit cards, which can be more easily lost or stolen.

What is the safest digital payment method? ›

Credit cards, debit cards, digital wallets, and bank transfers are the safest ways to pay online.

Are virtual account numbers safe? ›

Virtual payments are cardless account numbers set to a specific supplier, payment amount and date range. Strong control features make them an ideal defense against payment fraud. While no payment method is 100% immune to fraud, virtual cards are significantly more secure than checks.

What are the risks of virtual cards? ›

Although virtual cards are more secure than their physical counterparts, they're not immune to cyber threats or online fraud. For this reason, make sure business leaders and employees remain vigilant, complete security training, and adhere to best practices against phishing and advanced fraud techniques.

Can virtual cards be traced? ›

Since virtual numbers cannot be traced back to your account or credit card, they are much safer to use when you are buying products or making payments online or to an unfamiliar vendor or supplier.

What are the disadvantages of virtual accounts? ›

Disadvantages: Virtual payments rely on technology, which is susceptible to bugs, server outages, and other technological problems. There is always a risk of fraud and theft, as hackers can employ a variety of techniques, such as phishing and malware, to acquire payment information.

What are the risks of virtual banks? ›

The biggest risk of online banks is that someone will access your savings or checking account and steal your information and money. This typically happens when your account is hacked by cybercriminals who get your username and password. However, these risks are not limited to banks that operate exclusively online.

What is a virtual account? ›

A virtual account is a fintech (financial technology) product that allows users to make payments quickly and efficiently. Functioning as an electronic payment instrument, VA consists of a series of unique codes in the form of numbers specially created by financial or banking institutions.

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