How To: Verify TCP/IP is Installed and Functioning Properly (2024)

Table of Contents
Summary Procedure FAQs

Summary

The ArcGIS License Manager requires the installation of TCP/IP and a network card.

Procedure

  1. Click Start > Programs > Accessories > Command Prompt. Type 'hostname' to return the name of the system:
    Code:
    c:\> hostname
    server1

    In this example, the hostname is 'server1'.

    If the hostname command returns anything other than the machine's hostname, the TCP/IP may need to be installed or reinstalled. Contact a Network Administrator for assistance.

  2. Type 'ipconfig' to return the IP address of the system.
    Code:
    c:\> ipconfig

    Windows NT IP Configuration

    Ethernet adapter El90x1:

    IP Address . . . . . . . : 198.102.62.22
    Subnet Mask. . . . . . . : 255.255.255.0
    Default Gateway. . . . . : 198.102.62.25


    Look at the 'IP Address' line for the current IP address of the computer.
  3. Ping the hostname as returned in step 1.
    Code:
    c:\> ping server1

    Pinging server1 [198.102.62.22] with 32 bytes of data:

    Reply from 198.102.62.22: bytes=32 time<10ms TTL=128
    Reply from 198.102.62.22: bytes=32 time<10ms TTL=128
    Reply from 198.102.62.22: bytes=32 time<10ms TTL=128
    Reply from 198.102.62.22: bytes=32 time<10ms TTL=128


    If the IP address returned by step 2 matches the IP Address returned by the ping command, the local TCP/IP name resolution is set up and functioning properly.

    If the IP address returned by step 2 does not match the IP Address returned by the ping command, then name resolution for the system's hostname is incorrect. Contact a Network Administrator to correct the problem.

  4. If ArcGIS is attempting to check out licenses from a remote license manager, execute the ipconfig and ping commands on both the server and the workstation. In this example, the hostnames are workstation1 and server1.

    Run these commands while on the workstation:

    Code:
    c:\> ipconfig
    c:\> ping workstation1
    c:\> ping server1

    Run these commands while on the license server:
    Code:
    c:\> ipconfig
    c:\> ping server1
    c:\> ping workstation1

    The IP address for the workstation should be identical when ping is performed on the workstation and the server. This is also true for the server. If a command returns a different IP address for a particular machine, TCP/IP is not functioning properly. Contact a System Administrator.
How To: Verify TCP/IP is Installed and Functioning Properly (2024)

FAQs

How To: Verify TCP/IP is Installed and Functioning Properly? ›

Press the Windows key + R, then type "cmd.exe" and click OK. Enter "telnet + IP address or hostname + port number" (e.g., telnet www.example.com 1723 or telnet 10.17.xxx.xxx 5000) to run the telnet command in Command Prompt and test the TCP port status. If the port is open, only a cursor will show.

How to check if TCP/IP is working? ›

Verify TCP/IP is installed and functioning properly
  1. Click Start > Programs > Accessories > Command Prompt. ...
  2. Type 'ipconfig' to return the IP address of the system. ...
  3. Ping the hostname as returned in step 1.
Apr 25, 2020

How do I verify TCP connection? ›

Press the Windows key + R, then type "cmd.exe" and click OK. Enter "telnet + IP address or hostname + port number" (e.g., telnet www.example.com 1723 or telnet 10.17.xxx.xxx 5000) to run the telnet command in Command Prompt and test the TCP port status. If the port is open, only a cursor will show.

Which command can verify that TCP IP is installed and configured correctly? ›

Use the ping command with the remote system's TCP/IP address -- for example, ping 192.9. 200.1. If this is unsuccessful, the TCP/IP software is not properly installed and configured. TCP/IP must be working before you can use it.

How to check if the IP is working? ›

How to run a ping network test
  1. Type “cmd” to bring up the Command Prompt.
  2. Open the Command Prompt.
  3. Type “ping” in the black box and hit the space bar.
  4. Type the IP address you'd like to ping (e.g., 192. XXX. X.X).
  5. Review the ping results displayed.

How to check if an IP is correct? ›

How can I identify a valid IP address?
  1. Check that the address consists of four decimal numbers separated by dots.
  2. Check that each decimal number is between 0 and 255.
  3. Check that the first decimal number is not 0, as it is reserved for special purposes.
Mar 27, 2023

What should you verify when troubleshooting TCP IP connectivity? ›

Troubleshooting checklist
  1. Step 1: Capture a network diagram. ...
  2. Step 2: Networking traces. ...
  3. Step 3: Ping the computer's local IP address. ...
  4. Step 4: Troubleshoot error messages that occurs during the ping or telnet test. ...
  5. Step 5: Ping or Telnet to the default gateway. ...
  6. Step 6: Check issues that affects the specific destination node.
Dec 26, 2023

How do I test TCP IP communication? ›

Testing TCP/IP using the command prompts

From a workstation, open a command prompt and type ping followed by the IP address of the interface you have configured.

What is the command to check TCP connections? ›

You can do this with the netstat command. The netstat command displays the active TCP connections and ports on which the computer is listening, and other information such as process IDs.

How to check TCP IP address in command prompt? ›

Find Your TCP/IP Properties in Microsoft Windows 10

At the command prompt, type ipconfig /all and press Enter. Note the values that you see for the primary network adapter.

How to check TCP command? ›

Open the command prompt (Start > Run > cmd) and use netstat -ano | find /i "<port_number>". It will show you all processes that use the specified port. Notice the PID (process id) in the right column. -a – Displays all active connections and the TCP and UDP ports on which the computer is listening.

What utility is used to verify TCP/IP? ›

Netstat (Network Statistics) is a command-line tool available on most operating systems that will display the current status of TCP and UDP conversations.

Which command would you use to verify basic TCP IP network connectivity? ›

The most common TCP/IP command used to diagnose connectivity, reachability, and name resolution issues is ping. You can test the computer's IP address and name with this command.

How to check if TCP/IP protocol is installed? ›

Select the Windows Start button, then the Settings menu, and then the Control Panel from the Settings menu. Double click on the Network icon. Look in the top list box in the Configuration tab. If you do not see an entry that starts with TCP/IP then you have not installed TCP/IP.

How will you check your local TCP/IP connection? ›

Press the 'windows' key and type 'cmd'. Press “Command Prompt”. Step 3: On the command prompt, type the command “telnet + IP address or hostname + port number” and check the status of the provided TCP port.

How do I run an IP check? ›

Right click the windows button in the lower left of your screen. Select command prompt from the list. A black and white window will open where you will type ipconfig /all and press enter. There is a space between the command ipconfig and the switch of /all.

How to test TCP/IP communication? ›

Testing TCP/IP using the command prompts

From a workstation, open a command prompt and type ping followed by the IP address of the interface you have configured.

How do I check my TCP port status? ›

Open the command prompt (Start > Run > cmd) and use netstat -ano | find /i "<port_number>". It will show you all processes that use the specified port. Notice the PID (process id) in the right column. -a – Displays all active connections and the TCP and UDP ports on which the computer is listening.

How to check TCP IP address in cmd? ›

Find Your TCP/IP Properties in Microsoft Windows 10

At the command prompt, type ipconfig /all and press Enter. Note the values that you see for the primary network adapter.

How do I check my TCP traffic? ›

To monitor TCP and UDP traffic, you need to use tools that can capture and analyze the packets that are sent and received over the network. Some of the common tools are Wireshark, tcpdump, nmap, netstat, and iperf.

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