How to Use Travel Insurance to Cancel a Flight - NerdWallet (2024)

Travel insurance can reimburse you for the nonrefundable portion of your flight expenses when you have to cancel a trip due to serious illness, a death in the immediate family, natural disaster or other reason specifically covered by your policy. But to make sure your claim is processed, you need to cancel your flight and file your claim the right way.

If you’ve been wondering how to cancel a flight with travel insurance — here's what you need to do.

Basic process for travel insurance flight cancellation

The steps necessary to cancel a flight with travel insurance vary by travel insurance company, but many have the same basic process for submitting a claim.

1. Cancel your flight with the airline

Contact the airline to cancel your flight. For most airlines, this can be done online, through its app or by calling customer service. The airline isn't concerned about whether or not you have travel insurance protections.

» Learn more: Airline travel insurance vs. independent travel insurance: Which is right for you?

2. Determine the amount of your claim

When you cancel a plane ticket, you may be entitled to a refund of some or all of your ticket price. Travel insurance reimburses you for the nonrefundable portions of your affected travel plans; your claim amount is the price of your nonrefundable travel plans minus refunds that you have received, up to your eligible limits.

3. Start your claim

Claims can be started online or over the telephone with most travel insurance providers. Some allow you to submit your claim through their mobile app. To get started, have your policy information and travel details handy.

» Learn more: The majority of Americans plan to travel in 2022

4. Review the claim documentation checklist

Travel insurance companies often provide a checklist of documents you’ll need to process your claim. Gather all of the documents required by the insurance company, even if you don't understand why it is asking for them.

5. Submit your supporting documents

Once you have the documents, submit them to the travel insurance company for its review. It's best to submit all of the information at once, rather than piecemeal, so that the claims adjuster can quickly make a decision.

6. Respond to additional requests right away

If the insurance company requests additional documents or information, respond as quickly as possible. If too much time passes, your claim could be denied.

Additional tips for travel insurance flight cancellation

Here are tips for dealing with a trip cancellation to make the process as smooth as possible.

  • Determine if you're canceling for a covered reason. A common question travelers have when they need to cancel a trip is: Can I cancel my flight with travel insurance? Depending on your policy, the answer may be yes. With many trip insurance policies, you can expect to get reimbursed only if you cancel for a covered reason, like serious illness, terrorist attack or death in the immediate family. Review your policy to determine what reasons are eligible for coverage.

  • Document everything and save all receipts. Save all of your receipts, emails and other items related to the trip. Keep a journal of all communications with the airlines, your doctor (if applicable), the insurance agency and anyone else related to your claim. Consider scanning and backing up your documents in case they are lost.

  • Call your doctor if you’re sick. You may not be feeling well, but can you prove you are sick enough that a reasonable person would need to cancel the flight? A doctor’s advice that you cancel your trip can help prove that your travel insurance claim is valid.

  • Contact your travel insurance company right away. You should start your travel insurance claim as quickly as possible. If you don't submit your claim and supporting documentation within the required timeframe, your claim will be denied.

  • Consider rescheduling your flight. After the pandemic struck, many airlines dropped the fees for changing flights. If you are planning to make this trip in the near future, contact the airline to ask about rescheduling your flight. This could be quicker and easier than trying to get reimbursed through insurance.

  • Remember that travel companions might be covered, too. Review your travel policy to see if it covers travel companions as well.

  • Buy the right insurance coverage from the get-go. The most flexible types of plans are Cancel For Any Reason, or CFAR plans; you can avoid a lot of phone calls and proof-of-coverage demands by purchasing CFAR policies.

If you need to cancel a flight with travel insurance

Travel insurance offers protection in case you need to cancel a flight. Follow the steps carefully and document everything to prevent the insurance company from denying your claim.

Before canceling, discuss your situation with the airline to see if you can cancel or reschedule your flight without incurring a fee. This may be quicker and easier than submitting a claim through your travel insurance provider.

Frequently asked questions

How do I file a trip cancellation claim on travel insurance?

To file a trip cancellation claim on travel insurance, contact your insurance provider online, through its app or by phone. They will provide detailed instructions on how to submit your claim, including what documentation they'll need based on your reason for filing a claim.

Can I cancel my flight with travel insurance?

In many cases, yes, you can cancel your flight and be reimbursed if you have an eligible reason for canceling. You may not cancel the flight because you've changed your mind. You must have a valid reason that is detailed in your travel insurance policy.

How does travel insurance work?

Travel insurance reimburses the cost of nonrefundable travel plans if you need to cancel your flight for a covered reason. To receive reimbursem*nt, you must file a claim and submit supporting documentation that validates your eligibility to receive reimbursem*nt.

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are some of the best travel credit cards of 2024:

  • Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card

  • No annual fee: Bank of America® Travel Rewards credit card

  • Flat-rate travel rewards: Capital One Venture Rewards Credit Card

  • Bonus travel rewards and high-end perks: Chase Sapphire Reserve®

  • Luxury perks: The Platinum Card® from American Express

  • Business travelers: Ink Business Preferred® Credit Card

How to Use Travel Insurance to Cancel a Flight - NerdWallet (2024)

FAQs

Does travel insurance allow you to cancel flights? ›

When you buy travel insurance, comprehensive plans typically reimburse you the costs of canceled and delayed flights through travel delay coverage and trip cancellation insurance. Depending on the plan you choose, you can get reimbursed full refunds or prepaid costs once you qualify during the claims process.

Does travel insurance cover a cancelled flight? ›

Cancellation cover is a common inclusion with most standard travel insurance policies, but you can take it out separately if it doesn't offer enough cover. Alternatively, if you only want cancellation cover to protect you against cancelled flights rather than baggage protection, you can get it for that.

Does travel insurance cover trip cancellation? ›

It covers unavoidable trip cancellations due to sudden and unpredictable events, including terrorism, natural calamities, and serious injury or sudden sickness requiring minimum three days' hospitalisation of the insured person, his spouse, parent or child, who are also booked to travel with the insured person.

Does travel insurance cover flight cancellation fees? ›

Cancellation generally covers you for the cost of cancelled flights, hotels, visas, tours/excursions, paid-for activities or sports, and prepaid meals, less applicable excess.

What is considered a covered reason for trip cancellation? ›

The most common covered reason is unforeseen illness, injury, or death of the traveler, a traveling companion, or a non-traveling family member. Other common covered reasons include terrorism, inclement weather, or a natural disaster, among others. Not being able to travel as planned is a major concern among travelers.

What is a valid reason to cancel a flight? ›

Besides personal injury or illness, this covers similar circ*mstances with a travel companion, family member, and business partner as well. Death. Similar to the above, most trip cancellation plans will cover you if a family member or traveling companion passes away unexpectedly prior to the trip. Natural Disaster.

What qualifies for trip cancellation insurance? ›

Some examples of covered reasons could be: Sickness, injury, death, or quarantine of a member of your travel party. A delay that causes you to miss or interrupt any part of your covered trip due to weather, mechanical reasons, or travel advisory.

What is the average cost of trip cancellation insurance? ›

The average cost of travel insurance is about 3% to 5% of a trip's total value, according to quotes gathered by our research team across different travel insurance providers for various traveler profiles.

Is it good to get trip cancellation insurance? ›

There are a few reasons that travel insurance can be worthwhile: to protect your nonrefundable trip costs, your luggage or your health.

Does flight insurance give you a full refund? ›

If your travel insurance policy has a money-back guarantee or review period, you can cancel for any reason and receive a full refund within the timeframe if you haven't filed a claim or departed for your trip yet. But you won't get a premium refund if you cancel your policy after the review period.

How much will I get if I cancel my flight ticket? ›

The base fare, also known as the “actual ticket price”, will only be repaid in full if the airline is able to resell your ticket and if permitted by the airline's terms and conditions. In such a case, up to 95% of the total ticket price can be refunded to the passenger.

Will I get refund for flight cancellation? ›

if you cancel your booking, the refund amount depends on your flight's fare type, and the modification time window. Only taxes are refunded. Modification is done more than 72 hours before departure: No additional charges. Modification is done more than 48 hours before departure: No additional charges.

How to cancel a flight without losing money? ›

Although every airline has a different policy, many airlines will allow you to cancel flight tickets within 24 hours and give you a refund, even if you've bought a non-refundable airline ticket. If you've bought an airline ticket and want to cancel it on the same day, you can do so easily via 'Manage my booking'.

How much is flight cancellation insurance? ›

Trip cancellation tends to amount to about four to 10 per cent of the cost of the non-refundable expense of a trip, according to Ratehub. The site estimates that the average trip cancellation insurance costs $170, which is close to half of that inaccessible $300.

How to get full refund on flight cancellation? ›

If the booking was made between 10 and 26 hours, it should be cancelled 8 hours prior to the flight departure time to avail your flight ticket cancellation refund. If the booking was made between 26 hours and 91 days, it should be cancelled 24 hours prior to the flight departure time.

Do flights have a cancellation policy? ›

If you cancel the ticket, you may be charged a fee. If the airline cancels the flight, you're entitled to a full cash refund. You can cancel a ticket essentially up until the day of travel, so there's no sense in canceling early and paying a fee.

Top Articles
Latest Posts
Article information

Author: Allyn Kozey

Last Updated:

Views: 6286

Rating: 4.2 / 5 (63 voted)

Reviews: 94% of readers found this page helpful

Author information

Name: Allyn Kozey

Birthday: 1993-12-21

Address: Suite 454 40343 Larson Union, Port Melia, TX 16164

Phone: +2456904400762

Job: Investor Administrator

Hobby: Sketching, Puzzles, Pet, Mountaineering, Skydiving, Dowsing, Sports

Introduction: My name is Allyn Kozey, I am a outstanding, colorful, adventurous, encouraging, zealous, tender, helpful person who loves writing and wants to share my knowledge and understanding with you.