How to Pay Your Credit Card Bill | Capital One (2024)

June 20, 2024 |7 min read

    If you use a credit card, you’ll likely have a payment to make every month. And staying on top of this bill is important because it can help keep your account in good standing. It’s also a big part of building healthy credit.

    Most credit card issuers let you pay your credit card bill by phone, through an online account or mobile app, or by mail. You may also be able to pay in person. Here’s what to know about how to pay credit card bills and why it’s so important.

    Key takeaways

    • Paying your full credit card balance on time each month could help you improve your credit scores and avoid paying interest.

    • Many credit card issuers offer the ability to pay your credit card bill online, through a mobile app, or by cash or check.

    • Setting up automatic payments or reminders, requesting a specific payment due date and sticking to a budget could help you stay on top of credit card payments.

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    Ways to pay your credit card bill

    Depending on your credit card issuer, you may be able to pay your credit card bill via ACH transfer, cash, check, a mobile app or an online portal. Take a closer look at each.

    • ACH transfer: Automated Clearing House (ACH) payments let you transfer funds directly from one account to another. You can usually make this transfer online using your bank’s mobile app or website. But you may also be able to pay in person or by calling the phone number on the back of your credit card. You’ll likely need to provide your credit card account, bank account and routing numbers.

    • Cash: If your credit card issuer has a location nearby, you may be able to pay in person with cash.

    • Check: If your issuer accepts this form of payment, you can drop off a check in person. Or you can follow the instructions on your credit card statement to mail a check with your credit card bill. Just remember to allow plenty of time for your payment to reach the issuer before the due date.

    • Mobile bill pay: Some credit card issuers offer a mobile app you can use to pay your bill. You’ll just need your payment account details.

    • Online bill pay: Sign in to your credit card account, and provide your bank account details to make an online credit card payment.

    When to pay your credit card bill

    Every credit card has a billing cycle that typically lasts about a month. At the end of the billing cycle, your issuer will send you a credit card statement that lists your account activity, the minimum payment due and a due date. And that due date will be the same date every month.

    Credit card issuers are also required to give you at least 21 days between the date your statement is mailed or delivered and the date your payment is due. You’ll want to make at least the minimum payment by the due date to keep your account in good standing and to avoid late fees.

    How on-time payments can impact credit

    Paying your bill on time can also have a positive impact on two areas that affect your credit scores:

    • Payment history: Making on-time payments shows responsible credit card use and may help you improve your credit.

    • Credit use: Another factor that impacts your credit scores is your credit utilization ratio, which measures how much available credit you’re using. Paying down your balance may help you improve your credit score because it lowers your utilization ratio. Paying off your entire balance lowers that ratio even more and can help you avoid paying credit card interest.

    Every card issuer has its own reporting schedule, so it’s best to ask your issuer about its practices. If you can find out when your card issuer reports your account activity, consider making at least a minimum payment before it’s reported as late. Doing so can help you avoid late fees or penalty annual percentage rates (APRs). But keep in mind that paying only the minimum amount may leave you with interest charges on the outstanding balance—and may cost you more in the long run.

    Strategies for making on-time credit card payments

    It can be easy to miss a credit card payment, especially if you’re juggling multiple bills every month. But paying a credit card bill by the due date helps you maintain healthy credit and keep your credit card account in good standing.

    Here are some ways to help you keep up with your credit card payment and use your credit card responsibly:

    Automate payments

    With automatic payments, you’ll ask your credit card issuer to automatically take money from your bank account to pay your credit card. The issuer can withdraw the minimum payment, the entire balance or a prespecified amount on a prespecified date. This can ensure your bill is paid on time. Just make sure you have enough money in your bank account before the automatic payment goes through.

    Set up payment alerts

    Sometimes it can be tricky to predict whether money will be available in your bank account for automatic payments on the same day each month. In these cases, you can set up text or email alerts that notify you when a payment due date is coming up. When you see the reminder, make a payment using the method that works best for you.

    Request a due date that works for you

    Some card issuers, like Capital One, allow cardholders to pick their due date. This can help you streamline your payments if you have multiple credit cards and other bills. You can usually do this by either calling your card issuer or making a payment due date request online.

    Create a budget

    Based on your take-home pay and ongoing expenses, it may help to figure out how much you can afford to charge to a credit card each month. Try to stick to a budget so you can pay off the balance in full and avoid interest. When you plan ahead, you’re more likely to pay your credit card bills on time.

    How to pay your Capital One credit card

    If you have a Capital One credit card, there are a few ways you can pay your bill:

    • Make a payment online.

    • Make a payment with the Capital One Mobile app.

    • Make a payment by mail.

    • Make a payment by phone at 1-877-383-4802.

    • Make a payment at your local Capital One location.

    If there’s a day that works best to process your payment, you can change your payment due date online. Keep in mind, it takes two billing cycles for the change to take effect.

    Paying your credit card bill FAQ

    Here are the answers to some frequently asked questions about paying your credit card bill:

    Generally speaking, you can’t pay off one credit card with another. But you may consider a balance transfer card if you’re carrying a balance with a high interest rate. Balance transfers allow you to move debt from one issuer’s card to another. It might even be possible to find a 0% introductory APR.

    Yes, it’s possible to carry a balance on your credit card. But if you don’t pay the full statement balance by the due date, the credit card issuer can charge interest on the remaining balance and any new purchases.

    Here’s a quick breakdown of the differences between a statement balance and current balance:

    • Statement balance: This is the total amount owed at the end of the billing cycle. The statement balance can include any purchases as well as fees, interest, unpaid balances and credits within the billing cycle.
    • Current balance: This is the most up-to-date balance, including all purchases made up to that point. Paying off the current balance will bring your balance to $0.

    No, having a balance of zero on a credit card isn’t bad for your credit. But if you’re not using the credit card account at all, you could run into potential downsides like paying unnecessary annual fees or having your account closed due to inactivity.

    That said, you may want to think twice before closing an older credit card account. When you reduce the amount of credit available to you, your credit utilization ratio may increase—which can negatively impact your credit scores. Average account age is also a factor in your credit scores.

    Paying your credit card bill in a nutshell

    The most important thing to remember is to make at least the minimum payment on your credit card by the due date every month. Consistently paying your bill on time can help you maintain good credit, keep your account in good standing and reduce how much you pay in interest.

    And if you’re considering a balance transfer or shopping for a new credit card, check out Capital One’s balance transfer credit cards or Capital One’s low interest rate credit cards.

    How to Pay Your Credit Card Bill | Capital One (2024)

    FAQs

    How can I pay my Capital One credit card bill? ›

    Capital One offers payment options via AutoPay, mobile app, online portal, calling the telephone number listed on your statement, and mailing a check to the statement address. Payments can also be made at Capital One branches and ATMs.

    How do I pay into my Capital One account? ›

    Can you transfer funds to a Capital One account from another bank account? Yes. You can do this by using an online bank transfer app like Zelle®, by check, by wire transfer and more. You can also transfer money between your Capital One account and an external bank account.

    How to pay bill through credit card? ›

    Enter your card number, name, the expiry date of the card, and the CVV number (the three-digit number on the back of your card). Sometimes, you may be asked for the billing address too. When you submit this information, you will receive an OTP or one-time password on your registered mobile number or email address.

    How do I pay bills directly from my bank account? ›

    Log into Your Bank Account: Access your bank's online portal or mobile app and log in using your credentials. Navigate to the Online Bill Pay Section: Locate the “Bill Pay” or a similarly labeled section within your dashboard.

    How to pay Capital One credit card instantly? ›

    By phone: Call the number on the back of your card and enter your card information when prompted, then follow the prompts to make a credit card payment. Through the mobile app: Log in to your account and select your card, then tap “Make a payment.”

    Why can't I pay Capital One with a debit card? ›

    Although Capital One does not accept debit cards as a form of payment, you may pay your Capital One credit card bill with a debit card at 7-Eleven and Kroger stores. You can also pay your Capital One credit card with Western Union online, through their mobile app, and at a Western Union location using a debit card.

    Can I pay Capital One at my bank? ›

    We recommend you set up Auto Pay on your account to ensure you never miss a payment. You can contact one of our Live Chat agents by signing in to your account in order to set up Auto Pay. You can also make a payment to your Capital One credit card through your bank account.

    Can I pay a credit card bill with a debit card? ›

    To use your debit card to pay a credit card bill, you must do so via bank transfer payment. In other words, you have to use either a credit card provider's payment portal or a third-party payment portal that includes not only your debit card information, but also your banking information.

    How do I pay my credit card bill online? ›

    If you use online banking, you can pay your credit card (and other bills) directly from that bank account. The process may vary — but typically you'll have to select Bill Pay, choose the type of bill you want to pay (in this case, credit card) and enter your account information.

    What is the proper way to pay your credit card? ›

    Pay off your balance every month.

    Avoid paying interest on your credit card purchases by paying the full balance each billing cycle.

    Can I pay my credit card bill with cash? ›

    There are various ways to pay credit card bills, including online, by phone, or with cash.

    Can I pay my credit card bill immediately after purchase? ›

    Yes, you can pay your credit card bill before the statement is generated. Making early payments reduces your outstanding balance, lowers credit utilisation, and can help avoid interest charges. It also frees up your credit limit for further use.

    Is it safe to pay bills with a checking account? ›

    Online bill pay is included with an online bank account, and online bank accounts are generally very safe. Banking sites protect your accounts in a number of ways, including: Multifactor authentication. Alerts for suspicious activity.

    How do I pay through my bank account? ›

    At checkout, look for payment options like “ACH,” “eCheck,” or “add bank account.” Then, enter your account and routing numbers.

    What is the easiest way to pay bills? ›

    Automatic or direct debit

    Makes it easy to pay for bills that are frequent and consistent. Reduces chance of being late— once you set it up, it is automatic.

    Can I make a Capital One payment at Walmart? ›

    MoneyGram allows Walmart customers to pay lots of bills in-store, including Capital One credit card bills. You will need to provide the company name (in this case, Capital One), your credit card number, your ID,...

    How do I pay a credit card from another bank? ›

    The fastest way to do this is through Online Banking on a desktop or laptop computer. To use Online Banking, sign in or register to get started. From your credit card account summary, select 'More actions', then 'Paying your credit card'.

    Can I pay my Capital One bill early? ›

    Making a payment on your credit card early will lower your current balance. Just be aware that if you make your payment before your billing cycle ends and there's a remaining balance, you may still have a minimum payment due on your monthly statement.

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