How to Check Your Credit Report and File Disputes - Experian (2024)

In this article:

  • How to Check Your Credit Report
  • What to Look for When You Review Your Credit Report
  • How to Dispute Credit Report Information

You can check your credit reports for accuracy by closely reviewing each section of your reports and comparing them to your financial records and previous copies of your credit reports. When doing so, look for information you believe to be outdated or inaccurate. These occurrences aren't common, but they can happen. You have the right to dispute the items on your credit report, which could result in potential inaccuracies being updated, deleted or verified.

How to Check Your Credit Report

You can check your credit reports from each of the three major credit bureaus—Experian, TransUnion and Equifax—for free.

An easy way to check your Experian credit report is with a free account. You'll also receive a FICO® Score based on your credit report and explanations for what's impacting your credit score the most. You'll receive notifications whenever there's an important change to your credit report, and you can review an updated Experian credit report every day when you log in to your account.

You can also get a free copy of your credit reports at AnnualCreditReport.com. There are additional circ*mstances when you can receive a free copy of your report, such as when you're denied credit or believe you're the victim of fraud.

What to Look for When You Review Your Credit Report

There are different sections in your credit reports, and you can look for changes or inaccuracies within each one.

  • Personal information: Look for incorrect information related to your name, aliases, addresses, phone numbers, employers and other personal information. For security reasons, Experian doesn't list your real Social Security number on your credit report, but you may see variations—which could be the result of typos.
  • Inquiries: A hard inquiry could appear whenever you apply for a new credit account. You might see inquiries from organizations that you don't recognize, as the companies' names are sometimes shortened, or they might use a parent company's name. But if you're certain you didn't apply for a new credit account or credit limit increase, the hard inquiry might be a sign of identity theft.
  • Accounts: Your open credit accounts include revolving and installment accounts, such as credit cards, loans and lines of credit. Make sure there aren't any accounts that you didn't open. And review your accounts to make sure the balance, credit limit or loan amount, payment history and other aspects of each account are accurate. However, because of when creditors send updates to the credit bureaus, it's common for there to be differences between your current balances and information on your credit reports.
  • Closed accounts: Closed credit accounts can stay on your credit report for up to 10 years if they were in good standing when they were closed. If an account was delinquent when closed, it will be removed seven years after the first late payment (the original delinquency date) in the series of late payments that led to the closure. Reviewing your closed accounts is important because they can still affect your credit scores.
  • Collections: Accounts that are sold to a collection agency appear as a separate account on your credit report. Unpaid collection accounts are removed from your credit report seven years after the account first went delinquent.
  • Public records: The public records section could include bankruptcy filing records. These can stay on your credit report for up to 10 years for a Chapter 7 bankruptcy or seven years for a Chapter 13 bankruptcy.

Look over the information within each section to see if there's anything that seems off. Keep an eye out for incorrect information that might be hurting your credit score or indicate fraud—such as payments you made that a creditor mistakenly reported as late or an account you didn't open.

You can also compare different credit reports from the same credit bureau to look for changes (such as an older and a current report). Or, if you have an Experian account, you can go to the "see what's changed" section. It shows recent changes and whether they might hurt or help your credit score.

Don't be surprised if there are differences in your credit reports from different credit bureaus. Creditors might only pull one of your credit reports when you apply for a new account, which can lead to a hard inquiry on one report, but not the other two. And some creditors only report open accounts to one or two of the bureaus but not all three.

How to Dispute Credit Report Information

You can generally send a dispute by mail, phone or online to the credit bureaus or the organizations that report to credit bureaus, which are called data furnishers. These can include credit card issuers, lenders and other financial institutions.

It might make sense to dispute information directly with the data furnisher, as the company can then send an update to any other bureau it reports to. Otherwise, you may need to file disputes with the credit bureaus separately.

Although you can review your credit reports for accuracy and have the right to dispute the items on your credit report, some information generally isn't disputable. For example, a credit inquiry is a record of your credit report being checked, which you might not be able to dispute unless someone fraudulently applied for credit in your name. You also might not be able to dispute your legal name or current address.

To dispute information in your Experian credit report, you can easily submit a dispute online:

  1. Go to the Dispute Center to start a new dispute
  2. Choose a reason for the disputes you're submitting
  3. Review your request before hitting submit
  4. Upload relevant documents that confirm the inaccuracy

When necessary, Experian contacts the data furnisher to verify what you're disputing. The entire process is often completed within 30 days, and Experian will send you updates during that time. You can also go to the Dispute Center or sign into your Experian account to check on the status of your open disputes.

Depending on the results of the investigation, the dispute can lead to the information being corrected, updated, deleted or confirmed as accurate.

Monitor Your Credit Reports for Accuracy

Although you can periodically closely review your three credit reports for accuracy, setting up credit monitoring can also be an easy way to spot any issues. For example, Experian's free credit report monitoring can automatically send you alerts if there are significant changes in your credit report, and you can easily submit and track disputes from your account.

How to Check Your Credit Report and File Disputes - Experian (2024)

FAQs

How do I check my Experian dispute results? ›

You can track the status of your dispute by logging in to your Experian account and going to the Alerts section. Experian can also send you alerts via email when there's a status update.

How to view full credit report on Experian? ›

You can access your free Experian credit report at any time by signing up for a free Experian account. You can request annual credit reports for free from each of the 3 major reporting agencies—Experian, Equifax® and TransUnion®—online via www.annualcreditreport.com or by calling 1-877-322-8228.

How do I check my credit dispute? ›

How do I check the status of my dispute? Dispute investigations may take up to 30 days to complete. If you initiated your dispute request online and received a confirmation number, we will periodically email you the status until we've completed the investigation.

How do I dispute accurate information on my credit report? ›

You can submit a dispute to the credit reporting company by phone, by mail, or online. Explain the error and what you want changed. Clearly identify each mistake separately, state the facts, explain why you are disputing the information, and request that it be removed or corrected.

How long do Experian disputes take? ›

How Long Will the Dispute Process Take? The FCRA requires the national credit bureaus to complete dispute investigations within 30 to 45 days, as follows: 30 days: Credit bureaus (referred to in the FCRA as credit reporting companies) must investigate and resolve disputes within 30 days of receiving them.

What is the 609 loophole? ›

2) What is the 609 loophole? The “609 loophole” is a misconception. Section 609 of the Fair Credit Reporting Act (FCRA) allows consumers to request their credit file information. It does not guarantee the removal of negative items but requires credit bureaus to verify the accuracy of disputed information.

Can disputes hurt your credit? ›

Disputing a credit card charge does not hurt your credit. However, if the information on your credit report changes because of the dispute, your score may change accordingly. Credit agencies can also note the dispute by placing the “XB” code on your account, which simply means the dispute is under investigation.

How do I speak to a live person at Experian? ›

By Phone: Contact Experian's National Consumer Assistance Center at 1 888 EXPERIAN (1 888 397 3742).

How do I remove a dispute from my credit? ›

Call the phone number on the report. The file number or report ID will get you to a human so they can pull up the account in dispute. Tell them you no longer dispute the account and agree with the balance and prior paying history, furthermore need the dispute wording removed as it is preventing mortgage loan approval.

Is it true that after 7 years your credit is clear? ›

In general, most debt will fall off of your credit report after seven years, but some types of debt can stay for up to 10 years or even indefinitely. Certain types of debt or derogatory marks, such as tax liens and paid medical debt collections, will not typically show up on your credit report.

What is the best reason to put when disputing a collection? ›

If you spot wrong account numbers, mismarked payments, or unfamiliar accounts, dispute away. Include solid evidence like bank statements proving the errors.

What happens if you falsely dispute a credit report? ›

However you filed your dispute, the credit bureau has 30 days to investigate it. If the credit bureau considers your request to be “frivolous” or “irrelevant,” they will stop investigating, but they need to notify you of that and give the reason.

How do I check the status of a dispute on Credit Karma? ›

You can check the status of your dispute by checking the transaction details of your disputed item on the Credit Karma website or mobile app.

What happens when a credit dispute takes longer than 30 days? ›

Experian may update or remove an item in dispute if the data furnisher doesn't answer a verification request within the 30-day time frame specified by federal law, but if the furnisher verifies the information later, it may be re-added to your credit history.

What happens when you file a dispute on your credit report? ›

If you contact a credit bureau and dispute the validity of a debt, the credit reporting company will put a note on the account that it is in dispute and then investigate your dispute. Disputed debt appears on credit reports.

Does disputing a credit report reset the clock? ›

Does disputing a debt restart the clock? Disputing the debt doesn't restart the clock unless you admit that the debt is yours. You can get a validation letter to dispute the debt to prove that the debt is either not yours or is time-barred.

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