How do I buy cryptocurrency with MoonPay? (2024)

FAQs

How do I buy cryptocurrency with MoonPay? ›

You'll have the option to choose from a selection of cryptocurrencies. If you're using MoonPay via a partner wallet app, your wallet will provide the correct address. Select the cryptocurrency and enter the amount you want to buy in fiat or crypto.

You'll have the option to choose from a selection of cryptocurrencies. If you're using MoonPay via a partner wallet app, your wallet will provide the correct address. Select the cryptocurrency and enter the amount you want to buy in fiat or crypto.

If your bank says, "Your transaction has been declined", contact your bank for help. The drop may happen if there are card details, verification, address, or suspicious activity issues. Some banks may not process crypto orders because they don't know about cryptocurrencies or have regulatory concerns.

If you're using a smartphone or tablet

Check if there are any Operating System updates for your device. Make sure you've got the latest version of the MoonPay app in the app store. Android only: Clear your mobile app cache. Try accessing buy.moonpay.com through your device's web browser instead.

Sell your preferred cryptocurrency in more than 80 supported countries using the local currency of your bank account. We offer different payment options that cater to your local region. MoonPay supports local bank transfers, and credit/debit cards for Push-to-Card sell transactions.

Generally, your crypto will arrive between 5-20 minutes. Some transactions may take a few hours to complete.

We verify accounts to keep everyone safe when using MoonPay Here's what to know about the time it usually takes: We can often process documents automatically, which only takes a few minutes. But sometimes, we'll need to review documents manually. And this may take longer — potentially a few business days.

Contact Your Bank: Sometimes, banks may block certain types of transactions, including those related to cryptocurrency, as a precautionary measure. If you're experiencing issues with your card payments, a simple call to your bank can often resolve these blocks and provide clarification on any transaction limits.

MoonPay's greatest drawback are transaction fees. You pay trading fees and variable network fees, and MoonPay is significantly more expensive than crypto exchanges like Coinbase and FTX.US. Paying 4.5% on card payments is incredibly steep. And MoonPay charges dynamic network fees on BTC, ETH, and ERC20 tokens.

In December 2022, MoonPay and Yuga Labs were sued in a class-action lawsuit alleging that Yuga Labs, Bored Apes, and MoonPay had "artificially inflated the price of [Yuga Labs'] digital offerings by using celebrity insiders, who promoted the NFTs without disclosing their financial relationships to the firm." MoonPay ...

What do I need to use MoonPay? ›

Cards only: In the U.S., you can use MoonPay only with a credit or debit card (or a card linked to Apple Pay or Google Pay).

MoonPay is a safe crypto payment solution. According to its website, all data is encrypted in transit using AES-256 block-level storage encryption. The company also has a bug bounty program that rewards people for discovering weaknesses in MoonPay's security to help them make improvements.

It's an on- and off-ramp service that enables customers to buy cryptocurrency assets using a whole range of traditional payment methods. With its user-friendly interface, an abundance of payment options, and commitment to security, MoonPay has quickly become a go-to payment service in the crypto world.

MoonPay supports payouts to local bank accounts, and now credit/debit cards in 80+ countries for "push to card" sell transactions.