How can you reduce the risk of damage to goods in transit? (2024)

Last updated on Apr 4, 2024

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Choose the right packaging

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Select the best carrier

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Monitor and control the process

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Train and educate your staff

5

Review and improve your practices

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Learn from others

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Here’s what else to consider

Damage to goods in transit can result in financial losses, customer dissatisfaction, and reputational damage for logistics managers. However, there are some effective ways to reduce the risk of damage and ensure the safe and timely delivery of your products. Here are some tips to help you protect your goods in transit.

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How can you reduce the risk of damage to goods in transit? (8) How can you reduce the risk of damage to goods in transit? (9) How can you reduce the risk of damage to goods in transit? (10)

1 Choose the right packaging

The first step to prevent damage to goods in transit is to choose the right packaging for your products. Packaging should be sturdy, durable, and suitable for the mode of transportation, the weather conditions, and the handling procedures. You should also use adequate cushioning, wrapping, and sealing materials to protect your goods from shocks, vibrations, and moisture. Additionally, you should label your packages clearly and correctly, indicating the contents, the destination, and any special instructions or warnings.

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    To reduce the risk of damage to goods during transit, Logistics Managers can use strategies such as proper packaging and labeling, using the right mode of transport, proper loading and unloading techniques, and using appropriately sized trucks for delivery.Efficient handling of goods is crucial in preventing damages during transit and in turn, boosts customer satisfaction.

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    How can you reduce the risk of damage to goods in transit? (19) 19

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    Applying the best packaging material is not the only approach. There should be periodic reviews based on the customer complaints or NC and review of the packaging specifications. Some markets or routes could require additional protection due to rough handling or sending the product in loose packs. Continuously reviewing the data and reacting to it is the key to ensuring products are delivered as good as they left the Manufacturing plant.

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  • Pintu Vachhani Purpose Driven GI/ UW Professional
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    The cargo should be adequately packed considering the nature of cargo so that it can withstand the rigors of transit.To select structurally sound container.To make proper stowage in the container with proper dunnaging to avoid movement of cargo in the container.The cargo should not be stowed close to the container door to avoid collapse of cargo when the container door is opened for destuffing The cargo hold should be examined by a competent surveyor before loading to avoid contamination of cargo due to contact with foreign substances.

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  • Jonathan Pasinato Supply Chain Coordinator at International Suppliers and Contractors Inc.
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    There's different recommended packaging requirements for different products, but one piece of advice that's pretty unanimous across all industries is don't be stingy.Add that extra layer of shrink wrap or invest in a sturdier pallet. That little extra cost is well worth the added reassurance that your shipment will get delivered intact. Especially when the shipment is traveling a long distance or is going intermodal, the longer the shipment is in transit or the more it interchanges with different vehicles, the more the shipment is exposed to external factors.Also, take the time to explain your product to your packaging supplier so that they can recommend the packaging options that will give the best results.

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2 Select the best carrier

The second step to reduce the risk of damage to goods in transit is to select the best carrier for your products. You should look for a carrier that has experience, reputation, and reliability in transporting your type of goods. You should also check the carrier's safety records, insurance policies, and customer feedback. Moreover, you should communicate your expectations and requirements to the carrier, such as the delivery time, the tracking system, and the handling standards.

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    In my experience this is what I would consider to be the most vital. There are great sites like Carrier Assure, Carrier 411 and others that offer accurate and up to date "rating" based on safety records and performance. For Brokers or in House Logistics Managers these are so important to utilize. Secondly - are you willing to "co-mingle" this product or do you need a dedicated vehicle?Is this part of the last, middle or first mile or a little of all three? Carrier selection and having strong carrier relationships and partnerships is critical to taking care of your freight & your customer's. Select DSP's based on the needs they meet now and will meet in the future.

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    The best carrier means many things, but the carrier is mostly chosen due to price, turnaround time, connectivity, and the best-bundled rate across all the routes. There are too many variables in terms of the people at various handover ports who manage the product. Having well-designed packaging and stacking is far more important than choosing the best carrier.

  • Jonathan Pasinato Supply Chain Coordinator at International Suppliers and Contractors Inc.
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    If you are interested in a carrier but unsure if they will be a good fit, as online reviews can sometimes be misleading, my tip is to ask for references like you would a job applicant. More precisely references in a similar industry or in your area.If you decide to give the carrier a chance, start them off with a test run, preferably a shipment where risk of damage is low and/or customer is flexible for ETA. Even if not necessary provide detailed instructions such as early pickup and delivery appointments. Ask for notifications throughout the process, from the moment pickup is confirmed, in-transit location statuses, if driver experiences traffic or mechanical issues, to delivery confirmation, customer signed BOLs, etc

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3 Monitor and control the process

The third step to reduce the risk of damage to goods in transit is to monitor and control the process. You should use technology tools, such as GPS, RFID, or sensors, to track the location, condition, and status of your goods in transit. You should also establish a quality control system, such as inspections, audits, or reports, to verify the compliance and performance of your carrier and your staff. Furthermore, you should have a contingency plan, such as backup routes, alternative carriers, or emergency contacts, to deal with any unexpected situations or incidents.

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4 Train and educate your staff

The fourth step to reduce the risk of damage to goods in transit is to train and educate your staff. You should provide your staff with the necessary skills, knowledge, and tools to handle your goods in transit safely and efficiently. You should also create a culture of safety, quality, and accountability among your staff, encouraging them to follow the best practices and standards. Additionally, you should reward your staff for their achievements and improvements, and address any issues or problems promptly and constructively.

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  • Jonathan Pasinato Supply Chain Coordinator at International Suppliers and Contractors Inc.
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    The main focus is to ensure that your warehouse staff in charge of packaging prepares the shipment up to your standards. However the shipping staff can contribute as well to help prevent any damages a carrier may cause.First, they should inspect the trailer for any wear-and-tear that can damage your shipment. A neglected trailer can have holes in the floor, walls or ceiling. It can also have sharp pieces of warped aluminum on the side molding sticking out.Also, they can take precautionary measures such as taking a picture of the loaded shipment before closing the trailer. Therefore if the shipment gets delivered looking like a mess, you have proof of your due diligence.For FTLs, it's not a bad idea to put a seal on the trailer.

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5 Review and improve your practices

The fifth step to reduce the risk of damage to goods in transit is to review and improve your practices. You should collect and analyze data, such as feedback, complaints, claims, or costs, to measure the effectiveness and efficiency of your logistics processes. You should also identify and eliminate any sources of waste, error, or risk in your logistics operations. Moreover, you should seek and implement new ideas, innovations, or solutions to enhance your logistics performance and customer satisfaction.

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    A melhor forma de revisar e melhorar suas práticas é aplicando ferramentas de Qualidade tais como:FluxogramaDiagrama de IshikawaFolha de VerificaçãoHistogramaDiagrama de ParetoDiagrama de DispersãoCarta de Controle

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6 Learn from others

The sixth step to reduce the risk of damage to goods in transit is to learn from others. You should benchmark your logistics practices and performance against the best practices and benchmarks in your industry or sector. You should also network and collaborate with other logistics managers, professionals, or experts, to exchange insights, experiences, or advice. Furthermore, you should keep up to date with the latest trends, developments, or regulations in the logistics field, to adapt and improve your logistics strategies and capabilities.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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  • Osama taha Eltoshy Inventory Management Expert @ Metro Markets | Optimizing Inventory, Demand Forecasting, Sales Growth, SAP , Merchandising , Space planning , saving costs
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    Insure your shipments , Protect yourself from financial loss in case of damage or loss by insuring your shipments. Consider the value of the goods and the shipping method when choosing the appropriate insurance coverage

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How can you reduce the risk of damage to goods in transit? (2024)

FAQs

How can you reduce the risk of damage to goods in transit? ›

To reduce the risk of damage to goods during transit, Logistics Managers can use strategies such as proper packaging and labeling, using the right mode of transport, proper loading and unloading techniques, and using appropriately sized trucks for delivery.

How would you mitigate the risk of loss of goods in transit? ›

Careful practices such as protective packaging and mindful selection of carriers, drivers, packers, and others who will be handling the goods in transit and at destination locations can help reduce the likelihood or magnitude of loss or damage.

How can companies protect products in transit? ›

Proper packaging is essential for protecting cargo during shipping. Use strong, sturdy boxes or containers and cushion the contents with bubble wrap or packing peanuts to prevent damage. Consider using tamper-evident packaging to ensure contents are not tampered with during shipping.

How can we prevent damage during transit? ›

The first step to prevent damage to goods in transit is to choose the right packaging for your products. Packaging should be sturdy, durable, and suitable for the mode of transportation, the weather conditions, and the handling procedures.

How do you prevent damage to cargo during the loading and unloading process? ›

12 Ways to Prevent Cargo Damage in Supply Chain
  1. Shipment damage prevention starts with adequate packaging practices. ...
  2. Adopt adequate palletizing techniques. ...
  3. Avoid extra-handling and reduce manpower resources by appropriate labelling. ...
  4. Improve your loading practices. ...
  5. Include an effective containerization process.

How can you minimize the risk of transporting goods? ›

Minimizing Risks in the Transportation of Goods
  1. Proper Packaging and Labeling: ...
  2. Cargo Insurance: ...
  3. Tracking and Visibility: ...
  4. Selection of Reliable Carriers: ...
  5. Route Planning and Logistics: ...
  6. Crisis Management and Contingencies: ...
  7. Technology and Automation: ...
  8. Training and Education of Staff:

What happens if goods are damaged in transit? ›

On Receipt Of Transportation Damaged Goods

Take note of the damage, take photos and immediately report it on transport documents. You must log any damage as soon as possible, as it may be required later. Two types of transportation damage tend to occur, Visible Damage and hidden damage.

How do you manage shipping risk? ›

  1. Track your shipment. Cargo can be offloaded, misrouted or otherwise mishandled during transit. ...
  2. Pack and label your cargo appropriately. ...
  3. Palletize your cargo. ...
  4. Make clear communication a top priority. ...
  5. Get your paperwork right. ...
  6. Exercise due diligence when shipping dangerous goods. ...
  7. Leverage Technology.

What is protection of goods in transit? ›

You need to use appropriate packaging materials and methods to protect your goods from physical damage, moisture, temperature, or contamination. You should also use seals, locks, labels, or tags to secure your packages and prevent unauthorized access or manipulation.

Who is responsible for a shipment damaged in transit? ›

Carriers are almost always responsible for transit loss or damage. However, consignees have a legal responsibility for keeping damage costs at a minimum and must accept damaged freight that can be reasonably repaired. If the goods are damaged so much that they become almost worthless, you may refuse the delivery.

What is transit risk? ›

The transit risks contemplated are the risk of loss of goods and the risk of damage to goods. What traders and lawyers are less aware of are that there are other categories of transit risks and the usefulness of distinguishing them.

How do you prevent damage from shipping? ›

7 Ways to Prevent Shipping Damage
  1. Start with the Freight Process.
  2. Fill Void Space.
  3. Use Sturdy Outer Materials.
  4. Increase Water Resistance.
  5. Separate Fragile Materials.
  6. Properly Label Packages.
  7. Buy Parcel Insurance.

How to reduce product damage in warehouse? ›

To protect items from impact damage, use the right pallet supplies, including pallet slip sheets, corner boards, and pallet cushions. This will ensure your stock is insulated from any bumps and scrapes. To prevent pallet loads from slipping, falling, or collapsing, you also need to wrap each pallet correctly.

What are the five 5 possible causes of damage to the cargo space during cargo operation? ›

Cargo damage may occur due to 5 causes: human, methods, machines or tools, environment and material.

How will you ensure packages are not damaged? ›

“The best way to protect your products from shipping damages and lost packages is using packaging supplies that are sturdy enough to handle the shipment process. Packaging supplies like bubble wrap, foam sheets, and air pillows are a good starting point.”

How to protect packages from damage? ›

Here are seven specific ways you can prevent shipping damage.
  1. Start with the Freight Process. ...
  2. Fill Void Space. ...
  3. Use Sturdy Outer Materials. ...
  4. Increase Water Resistance. ...
  5. Separate Fragile Materials. ...
  6. Properly Label Packages. ...
  7. Buy Parcel Insurance.

How do you protect your fragile item during shipping? ›

Molded infill can be made from cardboard, plastic, or Styrofoam. If you're shipping two or more fragile pieces in the same box and you don't have molded infill, wrap each one in a protective layer of bubble wrap or another sturdy infill. Make sure your box is tightly packed so the items can't shift during shipping.

How do I protect my box when shipping? ›

Wrap items separately and cushion between them with bubble wrap, or another filler. Use strapping tape to close boxes, not masking or scotch tape. Label your box using capital letters, clearly written. Don't forget your return address and a label if your package is fragile.

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