How and when do I get paid for tickets I sell? (2024)

To receive your payment from Ticketmaster, you'll need to add or select your bank account information or debit card in your Billing Information (Payment Options) within your My Account while listing your tickets for sale. You can update your payout method at any time from your desktop, laptop or mobile web browser. Your payout method can only be added from the Ticketmaster app during the listing process.

If you choose to receive payment to a bank account, you’ll have to verify two direct deposits made to your account before you can be paid for your tickets. Visit our FAQ to learn more about verifying your bank account.

If an event is canceled, postponed, or rescheduled, the buyer of your ticket may request a refund (if permitted by the Event Organizer). We’ll need a card on file in order to refund the buyer. If a non-U.S. card is used, additional charges may apply.

To verify if you have a card on file, follow these steps:

1. Sign into your My Account.
2. Select Billing Information (Payment Options) from the My Profile section.
3. In the Buying Tickets section, select an existing card and click Edit. You also have the option to add a new payment method by clicking Add New Card.
4. Check the box that says, If I sell tickets, this card may be charged to refund the buyer if the event is canceled, postponed or rescheduled.
5. Click Save changes or Add New Card.

To comply with federal and state withholding requirements, we’re required to collect taxpayer information starting with your first completed sale. You can use Social Security Number (SSN), Individual Taxpayer Identification Number (ITIN), or Employer Identification Number (EIN) for this process.

1. Go to the Seller Tax Details form and sign in using the email and password associated with your Ticketmaster account.
2. Select an option under My Location to certify your citizenship. If you’re a non-U.S. citizen or resident, the IRS still requires us to ask for certain information to verify your non-U.S. status.
3. Fill in your legal name used for tax purposes under My Info.
4. Provide your Tax Identification Number (TIN) under My Tax Info. Your TIN is usually your Social Security Number.
5. Fill in your permanent residence address under My Address.
6. Click Submit.

Visit the FAQ 1099-K Form: Answers to Some Common Questions for more information.