Home Credit Mobile App | Convenient Finance Management (2024)

Search

Loading...

Search Results for

FAQ

Topics:

The My Home Credit Mobile App is a quick and easy way to access your Loan Details, Repay your Loans, Create Reminders of your Payment Date and See how far along you are in your repayment journey. Not only that, but the app also lets you be in control of your Home Credit Card and get instant rewards just by being a My Home Credit App user!

Was this helpful?

My Home Credit App is your powerful and all-in-one gateway to the best of Home Credit's products and services. Our teams are always building the app to give you the experience that only a Home Credit customer deserve. Currently these are the transactions that you can do, but do note that this is just a short list of the things that you can do and we have exciting products and services in the future that we cant wait to introduce to you: - Access Loan Accounts to view Amount Due, Due Date and Payment Schedule - View Statement Details for Home Credit Card - Claim amazing rewards via our Smile Rewards in partnership with merchants that is growing day by day - Apply for other Home Credit products like Cash Loan (subject to eligibility) - View and Purchase the latest gadgets via our Marketplace that allows you to get the latest phones directly via the App - Read our Tips and Stories section where our resident insiders will help you out on how to better manage your finances and other topics that you would love to read and share - Play Games, yes games within the Mobile App, these are simple games to pass out time but so much fun These are only some of the things that you can do, discover more by downloading the app now.

Was this helpful?

For the up to date and correct version of the app, only download the My Home Credit App in the Google Play Store by searching for “My Home Credit" App.

Was this helpful?

You don’t even have to be a current Home Credit customer to download and register for the My Home Credit Mobile App. Just go to Google Play Store and search for the "My Home Credit" app and download the app now. Registering is just 4 easy steps to enjoy all the benefits of being a Home Credit Customer: 1. Tell us about yourself! We want to know you more and ensure that you are this awesome person that you are registering for. There is even an option to use your Facebook, now that is easy! 2. Verify your mobile number. We will send relevant messages to this number, we promise not to send SPAM and only communicate offers that you will really want to get. 3. Take a Selfie Photo! Smile for the camera! At Home Credit, we are using the latest technologies to make verifying your identity simple, seamless and hassle free, all you need to bring is your face 4. Set a PIN. Convenience is the key here. A one time set-up of PIN secures your account and makes logging in more convenient for you. No need to remember username and password!

Was this helpful?

Using the My Home Credit App is absolutely free of charge. You will not have to pay anything to get access to your loan accounts and to get all these benefits of being a Home Credit customer!

Was this helpful?

We value your security above all else and we ensure that your information, especially your Loan Accounts are only accessible by you and only by you. For this reason, you must be a registered My Home Credit App customer for you to view your Loan Details.

Was this helpful?

Taking that trip abroad but have to pay for your loan? No worries! The My Home Credit App works as long as you have an internet connection.

Was this helpful?

For your Loan Acounts, you will see your statement of account on a monthly basis. If you have a Home Credit Cards you will also see the breakdown of your charges (if any)

Was this helpful?

The My Home Credit App is built with the customer's security in mind. The app has the below features to guarantee a safe and secure experience: 1. Secure Registration by using latest technologies to avoid fraud and identity theft 2. Two-factor authentication (OTP and PIN) 3. Auto log out after an extended period of time For Home Credit Card customers, they have the option to temporary block their card if in case of possible theft to avoid unauthorised charges.

Was this helpful?

As with any app and not only with My Home Credit App, please download via the Google Play Store. Please ensure that the app name is "My Home Credit Philippines" published by Home Credit Philippines. For any app that is sideloaded or installed via Android APK, we cannot guarantee the security and compatibility of these.

Was this helpful?

If in case you forgot the PIN that you have set-up during the reigstration process, resetting your PIN is super easy. You just tap "Forgot PIN" in the My Home Credit Mobile App and then provide the Mobile Number that you have used to register and your Birthday. We will send a One-Time PIN (OTP) to that mobile number to ensure that you are the owner of the mobile number and you should be good to go!

Was this helpful?

We understand that accidents happen, and the last thing that we want to do is to make retrieving your account difficult. When this unfortunate situation arises, give us a call and our colleagues over at the Customer Service department would be more than happy to assist you.

Was this helpful?

One thing that we want to really ensure is your account security. We automatically log you out of your account after a period of inactivity. This guarantees that no other person can access your account if you left your My Home Credit App open for an extended period of time.

Was this helpful?

The My Home Credit App will be updated if the user chooses to, there is no need to uninstall and reinstall if a new and updated version becomes available.

Was this helpful?

The My Home Credit App is currently available for Android users for now.

Was this helpful?

Yes, you may install the app to as much devices as you have and you can use your credential to multiple devices

Was this helpful?

Congratulations on getting a new phone, for this, you will need to download the My Home Credit App again on your new device and log-in using your Registered Mobile Number and PIN

Was this helpful?

The My Home Credit App is supported from Android Version 9.21 onwards. Please update your android version to ensure compatibility.

Was this helpful?

Yes, other registered users may log-in and use the My Home Credit App. They can enter their registered mobile number and PIN and start using the app. Just ensure that after each use, the user will log-out of the app for the next user.

Was this helpful?

For the latest release (9.21) we have release Marketplace, this new feature allows you to shop within the Home Credit App for 0% installments. We also added mini games and other app enhancements.

Was this helpful?

We constantly update the app to ensure that you, our customers are getting the latest features from us. Every update also improves upon the experience of the app like stability and security enhancements. These are all done to guarantee that the My Home Credit app that you are using is even more safe and secure.

Was this helpful?

We sometimes do maintenance to the app to make sure that the app is performing well. We don’t want you to have a bad experience while using the My Home Credit app.

Was this helpful?

Here at Home Credit, we want to ensure that you will have access to all the things that you need in relation to your loan. For our Android app, we support versions Lollipop onwards. Additionally, if you are encountering issues, you may use our Web Payment via our website for your additional convenience.

Was this helpful?

Please ensure that you are using the correct PIN. If you may have forgotten your PIN, resetting is easy. Just tap "Forgot your PIN" in the PIN Entry screen and provide your registered mobile number and birthday.

Was this helpful?

Your security will always be our priority. After a certain amount of time, if we detect that you have not been using the App, we will automatically log you out to prevent unauthorised use.

Was this helpful?

CORPORATE NAME: HC CONSUMER FINANCE PHILIPPINES, INC.