HDFC PayZapp e-wallet App: Features and Benefits (2024)

Moving in line with the Government of India's digitisation drive, HDFC Bank has rolled out the HDFC PayZapp e-wallet app. Protected with a two-step encrypted authentication process, HDFC Bank customers can make payments instantly online, book movie and travel tickets, pay their utility bills and send money to their friends, etc.

With the HDFC PayZapp e-wallet app, customers do not need to depend on card-based transactions and can enjoy secure and convenient payments for almost anything.

Features and Benefits of HDFC PayZapp e-wallet App:

  1. Customers can start using the HDFC PayZapp e-wallet in a simple three step process.
  2. The HDFC PayZapp e-wallet app is linked to their HDFC bank savings account. Customers do not need to transfer money to the app to make a payment.
  3. Two-step authentication process. The customer's bank details are encrypted, adding a layer of protection when making transactions.
  4. Customers can book movie tickets.
  5. Avail attractive travel deals and purchase tickets.
  6. Pay utility bills.
  7. Clear bills at restaurants and home delivery services.
  8. Grocery shop online and have it delivered to your doorstep.
  9. Pay for taxi services.
  10. Transfer funds to anyone having the HDFC PayZapp e-wallet app.

How to Get HDFC PayZapp e-wallet App Started?

HDFC customers have to follow the steps mentioned below to get their HDFC PayZapp e-wallet app started:

  1. Customers have to first download the app which is available either on the Google Play Store or the Apple app store.
  2. Once the app is downloaded, give a missed call to 1800 833 4141.
  3. Now, SMS "PAYZAPP" to 5676712.
  4. After that, scan the QR code.
  5. Now, enter your registered mobile number and your HDFC bank savings account number.
  6. An authentication code will be sent to your registered mobile number. Enter the code.
  7. Create your PIN.
  8. Lastly, link your credit card or debit card either by scanning the number of the card or by scanning the card.

FAQs on HDFC PayZapp e-wallet App

  • How safe are transactions made through the HDFC PayZapp e-wallet?

    Transactions made through the HDFC PayZapp e-wallet are done through a two-step authentication process. The bank account details are encrypted ensuring a layer of security even if your mobile falls into the wrong hands. That said, one has to make sure that their PIN is not shared with anyone.

  • Is my private bank account data stored on my mobile handset? What if I lose my phone?

    No, none of the data is stored on your mobile headset. All details are held by the bank solely. If you happen to lose your phone, immediately call the PAYZAPP hotline number 1-800-102-9426 and block your account. Ensure that your mobile SIM is blocked as well.

  • Is there a way to reset my PIN?

    Yes you can reset your PAYZAPP PIN by following the steps mentioned below:

    1. Visit the HDFC PayZapp e-wallet homepage
    2. Click on "Settings"
    3. Choose the "change secure PIN option".
    4. Enter your existing PIN
    5. Now, enter your new PIN
    6. Re-enter your new PIN
    7. Click on "change PIN"

    By doing this, your HDFC PayZapp e-wallet PIN will be changed.

  • Is there any eligibility criteria or registration process for the HDFC PayZapp e-wallet app?

    Any customer that holds an account with HDFC Bank and has either a debit or credit card is eligible to register for the HDFC PayZapp e-wallet app. HDFC Bank customers have to follow the steps mentioned below:

    1. Download the app.
    2. Give a missed call to 1800 833 4141.
    3. SMS "PAYZAPP" to 5676712.
    4. Scan the QR code.
    5. Enter your registered mobile number and your HDFC bank account number.
    6. An authentication code will be sent to your mobile number.
    7. Enter the code.
    8. Create your PIN.
    9. Link your credit card or debit card either by scanning the number of the card or by scanning the card.
  • Where all can I use the HDFC PayZapp e-wallet app?

    You can use the app at partner restaurants, partner online merchant stores, to book movie or travel tickets, to pay utility bills or to send funds to someone using the same app.

HDFC PayZapp e-wallet App: Features and Benefits (2024)

FAQs

HDFC PayZapp e-wallet App: Features and Benefits? ›

You can load PayZapp's prepaid wallet and make payments with a single swipe. You can redeem the cashback in the prepaid wallet. You may also transfer money from the wallet to a bank account. You can conveniently book train, flight and bus tickets, book hotels and rent cars under the app's 'Shop' section.

What are the benefits of HDFC PayZapp wallet? ›

Features and Benefits of HDFC PayZapp e-wallet App:

Two-step authentication process. The customer's bank details are encrypted, adding a layer of protection when making transactions. Customers can book movie tickets. Avail attractive travel deals and purchase tickets.

Which features get activated post full KYC update for PayZapp Wallets? ›

What are the benefits of becoming KYC compliant? The most important benefit of being KYC compliant is that you can continue to load and send money via PayZapp. What's more, your wallet limit will be enhanced to Rs 1 lakh per month and Rs 5 lakh per annum. Download the PayZapp App now!

Is PayZapp only for HDFC customers? ›

No, it is not. Both, HDFC Bank and non-HDFC Bank customers can access the PayZapp app.

What is the limit of PayZapp wallet transaction? ›

PayZapp has monthly transaction limits of ₹10,000 for non-KYC accounts and ₹20,000 for KYC-compliant customers. These limits apply to all transactions made within a month, including using your PayZapp wallet balance for online payments, recharges, and bill payments.

What is e-wallet and its features? ›

E-wallet stands for electronic wallet. It is a type of electronic card which is used for transactions made online through a computer or a smartphone. The utility of e-wallet is same as a credit or debit card.

Can we transfer money from PayZapp wallet to bank account? ›

You can transfer money from your Payzapp account to your bank account after completing your full KYC. Money transfers to the Bank account are not permitted for non-KYC users.

Can we scan and pay through PayZapp wallet? ›

Now scan Bharat QR at merchant outlets using PayZapp and make super fast payments with a quick scan and click of a button. Any Bank Debit/ Credit can be used to pay using the scan to pay functionality in PayZapp.

Can I use PayZapp wallet for UPI payment? ›

Now your favourite PayZapp is powered by UPI. Make simple, easy and quick transactions using UPI on PayZapp.

Is there any charges for adding money to PayZapp wallet? ›

If a user adds money to her/his PayZapp wallet through credit card, then she/he will have to pay 1.5% of the amount transferred as fee plus additional GST (Goods and Services Tax) charges. This will work out to 1.77%. Currently, no charges are levied for such transactions.

Can I use PayZapp wallet without a bank account? ›

Both HDFC Bank and non-HDFC Bank customers can register for PayZapp using their mobile number. The next steps involve completing the KYC process which is typically not required for HDFC Bank customers.

Who owns PayZapp in India? ›

PayZapp is a mobile payment and financial services app offered by HDFC Bank, one of India's leading banking institutions. This innovative app is designed to provide users with a wide range of convenient and secure financial solutions, all accessible from their mobile devices.

Can we pay a credit card bill through PayZapp wallet? ›

Credit Card Bill Payment

In the PayZapp app, go to Bills & Recharges. Under 'Financial Services', select 'Credit Card'.

What are the benefits of PayZapp? ›

The various features and benefits that can be enjoyed by the customer through the PayZapp application are mentioned below.
  • Funds transfer. ...
  • Safety and security. ...
  • Cashbacks and attractive offers. ...
  • Rewards. ...
  • Recharge. ...
  • Payment of Utility bills. ...
  • Travel bookings/ Movie bookings. ...
  • Online shopping.

What are the disadvantages of PayZapp? ›

Virtual prepaid card is not avialable @ zero balance . It can be used only for online shopping.It is shown only when you put some balance in wallet. No a digital banking system as provided by many others banks. No physical card is available /provided to the customers.

What is the daily limit for e wallet? ›

Limits
Account TypeDefault Daily Limit (App/Mobi/Online Banking)Maximum Daily Limit (App/Mobi/Online Banking)
Entry & Middle (Easy Zero / Easy & Aspire)R3000R5000
Mass Affluent & Affluent (Premier & Private Clients)R3000R10 000
Wealthy (Private Wealth and RMB)R3 000R15 000

Where can PayZapp wallet be used? ›

With PayZapp, you can pay your electricity and gas bills, recharge your mobile and FASTag, make Mutual Fund and insurance payments, donate to charity, scan QR codes and transfer money. Online payments save you a lot of time since you don't have to wait in lines, write cheques and so on.

Can I scan and pay from PayZapp wallet? ›

Now scan Bharat QR at merchant outlets using PayZapp and make super fast payments with a quick scan and click of a button. Any Bank Debit/ Credit can be used to pay using the scan to pay functionality in PayZapp.

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