Bitcoinaddicted93 (OP) Newbie Activity: 8 |
Hi , On Monday I received a monero transaction in the wallet created with e mail (it was not the first transaction I made there) and when tried make operations they wrote me email that my wallet was freezed for suspected activity. I have coinbase account and kraken account where I have verification till 3 point: I never had to make selfie of me or other things. Till now they are answering me at any doubts and seem collaborative but dont know how much time must wait. Here it is only a way to accelerate the process maybe someone of freewallet reads. What I dont like is that it would be good by them if in the moment of registration they ask ID and selfie not when they want and under their discretion. My 2 ID wallets are: | |||
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legendster Hero Member Activity: 1778 www.V.systems |
Not sure what you want to achieve by posting this here now while there are hundreds of people online that have complained before about Freewallet and how you should not be using their service because they keep freezing funds for the absurdest of reasons. You didn't read the warning label my friend. | ||||||||||||||||
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Bitcoinaddicted93 (OP) Newbie Activity: 8 |
Yes you completely right.. | |||
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enhu Legendary Activity: 2492 |
Users who are not willing to install desktop wallet somehow resorted to signing up on blockchain.com as their webwallet and not to freewallet.org. I guess blockchain.com is somehow acceptable even it being an online wallet. You will have to decide whether is it worth submitting KYC and selfies than just give up and forget about the coins you have to them. | |||
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Bitcoinaddicted93 (OP) Newbie Activity: 8 |
I made kyc procedures and selfie yesterday; I dont have nothing to hide. After all it is only an online wallet not an exchange | |||
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fratoshi Member Activity: 294 |
Quote from: Bitcoinaddicted93 on November 13, 2019, 02:10:37 PM I made kyc procedures and selfie yesterday; I dont have nothing to hide. After all it is only an online wallet not an exchange Actually it say it here https://freewallet.org/terms#5 Quote In case Freewallet detects suspicious activity on Freewallet account, Freewallet conducts AML/KYC procedure for the user. To be sure that nobody has unauthorized access to the users account, We ask to provide all necessary information for verification, including without limitation an ID, photo, screenshots showing the source of all your incoming transactions etc. The User is obliged to pass through AML/KYC procedures, which may be applied to the User from time to time, and provide accurate and truthful information about himself as well as maintain and promptly update his Freewallet Account information in case of any changes. The User is obliged to provide the information and credentials as may be required by Freewallet from time to time in order to verify the ownership and/or source of funds of crypto assets of the third-party service that are remitted to the Users Freewallet Account. I am posting this here as information, i want to say that i am not Freewallet staff or i am not supporting them, i already got negative trust with a similar situation, and i am going to support you if you decide to call Freewallet a scam, i am 100% with you | |||
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allyouracid |
Good luck. As already mentioned, lots of users already complained about them. Nobody understands what the duck is wrong with them, as (as fratoshi already pointed out) they're a friggin wallet, not an exchange. Considering their shady practices, nobody should be using them. We've got a plethora of good alternatives. | |||
Don't visit my sh*tcoin blog: OCOIN.DEV |
Freewallet |
Hi Bitcoinaddicted93, You are totally right that the process is based on collaboration. We see cooperation from your part and appreciate it. We feel sorry that this procedure makes you stressful. Please don't worry: we'll do our best to ensure an efficient and smooth compliance. | |||
Freewallet, The Mobile-First Cryptowallet Developer |
LFC_Bitcoin Legendary Activity: 3542 #1 VIP Crypto Casino |
Freewallet are a piece of sh*t organisation. They selectively withhold user funds with random KYC requests. Its supposed to be a wallet not an exchange so I dont get why they think they can do this. Please dont use them. You're not the first & you wont be the last to run into problems with them. | |||
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marlboroza Legendary Activity: 1932 |
Quote from: Bitcoinaddicted93 on November 13, 2019, 02:10:37 PM After all it is only an online wallet not an exchange I would say it is exchange pretending to be a wallet. Go trough their trust page and read references. Quote from: Freewallet on November 13, 2019, 03:18:33 PM We feel sorry that this procedure makes you stressful. Nah, you don't. Why don't you update your exchange and ask your users to provide you id's on registration like every other financial institution which complies with AML and CFT laws is doing? | |||
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Bitcoinaddicted93 (OP) Newbie Activity: 8 |
Thank you to all the people that answered me.. What I can say it is: It is not a balanced relationship | |||
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Freewallet |
Quote from: marlboroza on November 13, 2019, 05:13:09 PM Quote from: Bitcoinaddicted93 on November 13, 2019, 02:10:37 PM After all it is only an online wallet not an exchange I would say it is exchange pretending to be a wallet. Go trough their trust page and read references. Quote from: Freewallet on November 13, 2019, 03:18:33 PM We feel sorry that this procedure makes you stressful. Nah, you don't. Why don't you update your exchange and ask your users to provide you id's on registration like every other financial institution which complies with AML and CFT laws is doing? Thanks for making your point. We don't deem "KYC-for-all" to be an efficient approach. Quote from: Bitcoinaddicted93 on November 13, 2019, 05:15:56 PM Thank you to all the people that answered me.. What I can say it is: It is not a balanced relationship Well, that is not quite correct to put anonymity of individual against the purported anonymity of the organization. | |||
Freewallet, The Mobile-First Cryptowallet Developer |
Bitcoinaddicted93 (OP) Newbie Activity: 8 |
Yes freewallet. Now I am no more anonymous My idea was to let you know that you could improve saying your customers: before operate and do transaction you have to send us ID proof for verification. Me I am using your site from the growth and made lot of transactions; it is when you use a lot a service that comes a law habit. | |||
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fratoshi Member Activity: 294 |
I think FreeWallet uses a name to deceive users so they can deposit coins and then lock them with the excuse of KYC we already seen this scam tactic with Cryptobridge, Hitbtc, Poloniex and Tradesatoshi, they should be using another name, FreeExchange or something else, because clearly is not a wallet, is an exchange that uses the name wallet to make think users that they can safety deposit their valuable coins in their site, i have add them to my scam list on my signature and also left a negative trust because they are selectively scamming users with the excuse of KYC | |||
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Denv_eagle Newbie Activity: 15 |
Passed the KYC easily. Why would you always make so much fuss about it? | |||
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magneto Hero Member Activity: 1666 |
Quote from: Denv_eagle on November 14, 2019, 09:19:04 AM Passed the KYC easily. Why would you always make so much fuss about it? And who wants to believe you? You're just another shill of freewallet. It's not the first time there's been significant amounts of complaints against freewallet, and this should serve as a lesson to you OP that you should never utilise a hosted wallet because they have custody over YOUR coins at any given moment. Unfortunately, you're in a very sticky situation. They'll likely continue to incite KYC procedures as a necessary means for you to get your funds out, with a completely arbitrary definition of what constitutes "suspicious behaviour". If you want to go the legal route you'll still have to reveal your identity anyways. | |||
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fratoshi Member Activity: 294 |
Quote from: Denv_eagle on November 14, 2019, 09:19:04 AM Passed the KYC easily. Why would you always make so much fuss about it? You are a Freewallet suckpuppet account that wakes up after 4 months of being inactive, i will leave you negative trust for supporting the Freewallet scam Now that Freewallet is bringing suckpuppets accounts here i strong believe that they are engaging in criminal activity. | |||
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Freewallet |
Hi Bitcoinaddicted93, Please check your email, we sent you a reply. Thanks for the cooperation, we are happy to assist anytime. | |||
Freewallet, The Mobile-First Cryptowallet Developer |
Bitcoinaddicted93 (OP) Newbie Activity: 8 |
Yes it is true.. freewallet Unfreezed my account and got the full availability of my money.. | |||
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hulla Hero Member Activity: 1820 |
Quote from: Bitcoinaddicted93 on November 14, 2019, 12:36:38 PM Yes it is true.. freewallet Unfreezed my account and got the full availability of my money.. Honestly, you're just lucky they unfreeze your account but I don't why you guys choose to use a wallet services/provider which you're not totally in control of your account and fund. | |||||||||||||||||||||||||||
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