If anyone has made a change that affects your beginning balance, you'll get a message before you start reconciling.
- Select the We can help you fix it link to open your discrepancy report.
Review the Change Type in the discrepancy report. Use it to decide if and how to make changes. Before editing anything, talk with the user who made the changes - they may have had a good reason to do so.
Once you know you need to make corrections, review each transaction in the report one at a time:
- Review the Change Type column. This tells you what changed.
- Select View if you want to see the historical changes made to the transaction.
Please refer the scenarios below to assess edits based on the Change Type column:
This means someone edited a reconciled transaction or moved it to another account. To fix it:
- Select the transaction to expand the view.
- Select Edit to open the form.
- Adjust the total or change the account as needed.
- Select Save and close.
This means someone unreconciled the transaction. To reconcile it again:
- Go to Transactions, then select Banktransactions (Take me there).
- Select the account you want to reconcile again, then select Go to bank register.
- Select Reconcile.
- Verify the Account you've selected and change it, if required.
- Enter the info from your statement in the Ending balance field and Ending date field. Then, select Start reconciling.
- Review the transactions and select those that match the transactions in your bank statement.
- Once the Difference is A$0.00, select Finish now, then select Done.
Alternatively, to reconcile a transaction manually,
- Go to Transactions and select Chart of accounts (Take me there).
- Select Account history in the Action column of your bank account.
- Select the transaction that has been manually unreconciled.
- Select the box in the tick column until you see an R. This reconciles the transaction manually.
- Select Save.
This means someone has already reconciled the transaction by accident. To remove it and add it to your next reconciliation:
- Select the transaction to expand the view.
- Select the box in the tick column until it's blank or you see a C. This removes the transaction from the reconciliation.
- Select Save.
This means someone deleted the transaction. If this was an accident, recreate the transaction exactly as it appears on your discrepancy report:
- Select +New.
- Select the correct form (invoice, sales receipt, expense, etc).
- Fill out the form and select Save and close.
- Go to Transactions and select Chart of accounts (Take me there).
- Find the bank or credit card account that you put the transaction into and selectAccount history.
- Find the recreated transaction and select it to expand the view.
- Select the box in the tick column until you see an R. This manually reconciles the transaction.
- Select Save. The deleted transaction may still be on the list, but the discrepancy difference should change and it won't affect your reconciliation.
After you review everything on the discrepancy report, the Total Discrepancy Difference on the report should be A$0.00. Check the beginning balance again in QuickBooks. It should match the beginning balance on your bank statement. Select Resume reconciling to continue reconciling.
