Eyezy FAQ - How does Eyezy work (2024)

Eyezy is a reliable parental control app that gives you access to valuable information about your child’s activity on their device. Through the user-friendly dashboard, you can see all sorts of data right from your phone or computer, including location, call logs, text, emails, etc.

We strive to provide superior protection for our customers. To accomplish this, we use advanced encryption protocols to protect your and your loved one's data. Not even our own team can see it. This way, you can be assured that monitored data is safe with only you having visible access.

With approval from various respected organizations worldwide, Eyezy has become one of the most reliable legal parental control solutions. For your actions to be legal, you have to meet some requirements. The monitoring person has to be your kid under 18, living under your care or an adult who gives you their consent. Please, remember that the law differs from country to country and even state. That’s why we recommend consulting your local authorities. Also, check our Terms of Use and Privacy Policy before purchasing our app.

Eyezy takes a unique approach to phone tracking that keeps a target device's owner unaware of any monitoring activities. Eyezy will work secretly on a background mode to collect all needed data and send it to your dashboard. Since the app icon will be hidden, they won’t find any unfamiliar app on their device and have no clue about your actions.

For over the years, Eyezy has been a valuable tool for millions of parents around the globe. To back up our words with facts, we suggest you check honest reviews on Eyezy here.

You can use Eyezy on your computer or a smartphone. As long as it’s connected to the Internet, Eyezy will work perfectly to display all the monitored data from a target phone.

Eyezy works on all Android and iPhone devices except old ones bought before 2010-2011.
Before purchasing our monitoring solution, you can always check if it's compatible with your or your kid's device in Play/App Store or in our Compatibility Policy.

At Eyezy, we aim to give as many people as possible an opportunity to safeguard their loved ones. That’s why we provide our services and support customers worldwide.

Although Eyezy doesn’t provide a free trial, it has a demo version. See how the app and all its features work in action here.

Eyezy is one of the most affordable solutions on the market. It costs less than a cup of coffee per day, making it for anyone. Find out what Eyezy has to offer to keep your loved ones safe.

Eyezy intercepts all sorts of data (location history, texts, call logs and others) from the target device and then send it right to your dashboard. To access this data, open any browser on your smartphone or computer and log in to your account.

Eyezy currently provides features that work only on Android and iOS-based devices.

If you installed Eyezy on their Android before they deleted text messages, you could still see them in your dashboard. If you want to see deleted messages from social media, you’ll need to root their Android device using the eyeAssistance service. Once done, you’ll get access to messages from apps like (Facebook, Instagram, Snapchat, WhatsApp, etc.).
To access messages on a target iPhone, make sure iCloud backup is enabled. This way, if the backup was enabled before they deleted the messages, you can still view them.

Eyezy provides a whole range of features, including Social Spotlight. It gives you access to messages from the most popular apps like Instagram, Facebook, TikTok and many others. All you need to do is create an account and install Eyezy on a target phone.

Eyezy allows you to monitor social media messages without rooting a target device.

Eyezy collects data from a target device and saves it in your online account, which allows you to access this information from any device that is connected to the Internet and has a web browser.

Eyezy doesn’t currently provide a remote camera feature. But we plan to add it to the list of features in the future.

Eyezy makes it possible to listen to the surrounding sounds of a target phone. If you want to take advantage of this unique feature, contact our sales manager in live chat.

It’s up to you to decide how often you want for the app to be updated. You can always set up the update frequency (from 5 minutes to 24 hours) in your Eyezy account.

Once the payment is processed, you’ll receive an email with your credentials. Next, follow the link in the email and enter your account details to log in to your account on a smartphone or computer. After you log in, you’ll see step-by-step installation instructions that you need to follow to set everything up.

As soon as you create an account and purchase a subscription, you’ll immediately get an email with your login and password details. Once you do, log in to your account to start using Eyezy to its full potential.

The name of our monitoring solution may or may not be included in your bank statements, depending on your location.

This depends on the subscription plan you choose. Eyezy Premium Plan allows monitoring 1 device. If you want to keep tabs on several devices at a time, Eyezy provides Family Kit Plan. With it, you can monitor up to 3 devices per subscription.

Just like any other reliable monitoring solution, Eyezy has a refund policy. You can check all the terms here.

If you’re not fully satisfied with the services provided, you can cancel your subscription in your account or by sending a request to [emailprotected].

If you don’t want to install Eyezy on your phone, you can always use the web version. Eyezy will work perfectly once you install it on a target phone and link it to your account.

Although Eyezy provides various installation methods, you still need physical access to a target device.

Installing Eyezy is easy even for non-tech-savvy users. Just log in to your account or follow the link to download the Eyezy app from App Store, log in and then see the complete installation instruction.

It’ll take you minimal effort and an average of 10 minutes of your time.

To create an account, go to Eyezy.com and press on the ‘Try now’ button. Next, enter your email or sign in using your Google account.

After payment confirmation, you’ll receive an email with your account details. Once you do, follow the link in the email to log in to your account on your computer or smartphone.

With an Eyezy Premium subscription, you can monitor only one device. But if you want to monitor more devices, you can use our Family Kit. This is a special subscription plan that allows you to monitor up to 3 devices at the same time.

If you want to delete an account, you need to send your request to us by [emailprotected]. Once we verify that you are the owner of the account, it will be deleted.

Once the app is installed on a target device and everything is set up, the icon will be automatically hidden.

Upgrading the subscription is done automatically without reinstalling an app.

Eyezy provides various installation methods, allowing you to access monitoring features without rooting or jailbreaking.

If you have any questions or need assistance, you can always contact us using 24/7 Live Chat on the website or by writing an email to [emailprotected].