Do I need to notify a credit card company when traveling? | Chase (2024)

If you have planned travel coming up, alerting your credit card issuers about your vacation plans can help to ensure that your charges aren't declined when you arrive. Here's how you can prepare yourself and your credit card for your next trip.

What is a credit card travel notice?

A travel notice is an alert to your credit card issuer that you'll be going on a trip to a different location. By giving this notice in advance, you're letting your credit card company know that you may be making charges from a different state or country.

Why should you notify your credit card companyof travel?

Credit card companies check cardholders' accounts for any unusual or suspicious activity when a transaction occurs. If your company sees a charge from a location away from home, your issuer may think this issuspicious activity and decline the charge. If you're visiting a country or location where fraudulent charges occur more often, the chances of your credit card getting declined are higher when you don't alert your credit card issuer about your travel.

Do you need to notify your credit cardcompany?

You're not required to notify your credit card company when you're going away on vacation, but it is highly recommended. By letting your credit card company know where you're going and for how long, your company will know that any card transactions from that location were likely authorized by you. Check with your credit card issuer to see if they have travel notification capabilities.

Traveling outside your city

If you're traveling to an area not far from home, it's unlikely that any credit card charges will be declined, so setting a travel notification may not be a necessity.

Traveling outside your state

As you travel further from home, the chance of charges being declined is higher. If you're visiting another state, you can notify your credit card company that you're going away to avoid any hassles as you travel.

Traveling outside your country

You should definitely consider filing a travel notice for every trip outside your country. If you don't file a travel alert with your card issuer, your credit card may get declined and you might need to contact your credit card company to approve your transactions. If you're in a different country you may have trouble with making an international call, an inconvenience that can prevent you from authorizing your charge and enjoying your trip.

Which credit cards require a travel notice?

Not all credit card companies recommend that you set a travel notice before you go away, including those with EMV chips that may provide added security when you travel. If your credit card doesn't have an EMV chip, you should contact your bank before you leave to make sure yourtrip goes smoothly.

Multiple credit cards

If you own multiple credit cards, you should set travel notifications for each of the cards you plan to use on vacation. Even if you plan to use one of the cards only in case of emergency, set a travel alert for it just in case.

Risks of not filing a credit card travel notice

If you don't give your credit card issuer a travel notice, the company won't know that you'll be making purchases in a new location. If the company starts to see charges on your credit card from a different state or country, it may flag these transactions as fraud. The credit card issuer may then put your account on hold and prevent you from making any purchases until you can authorize the charges.

Once a credit card is declined, the cardholder has to call the issuer or provide an app verification in order to prove that the purchase made was authorized. You may have difficulties contacting your bank for various reasons, such as if your vacation spot has bad cell service or if you didn't set up international calling for your phone plan. Notifying your credit card company before you leave on vacation will help you avoid this hassle.

How to notify your credit card company of travel

You can notify your credit card issuer about your vacation over the phone, online, through a mobile app or in person. You can also contact your credit card issuer to get a better understanding of how to set a travel notice.

Setting your travel notice online or through a mobile app

Setting your travel notification online or through an app can be easier than speaking with customer service, depending on your preferences. Log into your account on your credit card company's website or app and search for “travel notice" options. If you're unable to find where to set your travel notice, get in contact with your credit card issuer.

Setting your travel notice over the phone or in-person

To set a travel alert for your credit card over the phone, call the number on the back of your card to get in touch with your bank. The customer service line will either let you speak to a representative on the phone or work with an automated system. If you have any questions or concerns about your travel notice, calling your credit card company is a good method to set the notification.

If you want to set your travel notice in person, go to your nearest branch to meet with a representative. Meeting face-to-face gives you the chance to ask any questions you might have.

Chase Sapphire is an official partner of the PGA Championship.

Do I need to notify a credit card company when traveling? | Chase (2024)

FAQs

Do I need to notify a credit card company when traveling? | Chase? ›

Depending on your credit card issuer, you may need to notify them that you're traveling abroad. Chase, however, no longer requires cardmembers to set up travel notifications.

Do I need to alert my credit card company when traveling? ›

You're not required to notify your credit card company when you're going away on vacation, but it is highly recommended. By letting your credit card company know where you're going and for how long, your company will know that any card transactions from that location were likely authorized by you.

Should I make a copy of my credit card when traveling? ›

Make a copy of the fronts and backs of your credit and debit cards. This way if you're cards are stolen, you can report it to the local police and the U.S. Embassy. Emergency Hotline & Funds. Keep a separate note that contains the emergency hotline contact details of your card issuer.

What to do with credit cards when traveling? ›

5 tips to protect your credit cards on vacation
  1. Lighten up your wallet; opt for cards over cash. Don't carry large amounts of cash — use a debit or credit card instead. ...
  2. Use a card for protection and control. ...
  3. Never leave your card unattended. ...
  4. Look out for ATM skimming scams. ...
  5. Check your account statements.

Will my card get declined if I travel? ›

Before traveling, contact your bank or credit union to let them know you'll be out of town. Do the same if you're going to use your card for a large or unusual purchase. Even if you do these things, it's possible your card could be declined because of a block or hold on it.

How do I let my credit card company know I am traveling? ›

How to Set a Travel Notice Online or in Your Card Issuer's App
  1. Log in to the credit card issuer's website.
  2. Select your credit card account.
  3. Choose "Manage Cards," "Account Services," "Tools" or similar option.
  4. Choose "Travel Notifications," "My Travel" or similar option.
  5. Choose "Add Trip" or similar option.
Feb 27, 2024

How do I tell my credit card I am traveling? ›

Your credit card company or bank may not need to be notified before you take a trip. That's because of improvements in fraud detection technology and security. If you choose to set a travel alert, you can usually do it over the phone, online or in your bank's or credit card issuer's mobile app.

What is the safest way to pay when traveling? ›

Credit Card, Pre-paid Credit Card, and Gift Card

Credit cards are often considered one of the safest ways to travel with currency. When traveling, it's a good practice to carry more than one of each these three options.

Is it safer to travel with a debit or credit card? ›

Credit cards are generally the recommended choice of payment method to use when traveling.

Is it safer to use a credit card or debit card abroad? ›

It's worth noting that, should things go wrong with something you buy overseas, credit cards offer stronger protection than debit cards – credit cards give Section 75 protection, whereas debit cards give the lesser, but still useful, chargeback protection.

Is it better to use a credit card when traveling internationally? ›

Key Takeaways. Credit cards simplify spending while traveling, as cash can be clunky, conversion rates tricky, and cash is prone to loss or theft. If a credit card is stolen, it can be suspended and replaced in short order. Make sure you understand your card's international fees and restrictions.

How do I hide my credit card when traveling? ›

Try a pair of “stash socks” or security socks, which have a small pocket for a credit card, cash or a single key. Don't try to stuff a whole wallet or passport in your sock, however. Money-hiding shoes. Some flip-flop and sandal brands include a slot where you can keep a card or cash.

Is Visa or Mastercard better for international travel? ›

Visa and Mastercard are the two largest card networks in the world, accepted in more than 200 countries and territories. Mastercard credit cards are more widely accepted internationally, while Visa cards tend to offer more benefits. But for most consumers, there is no practical difference between Visa and Mastercard.

Do I need to tell my bank I'm traveling? ›

Notify Your Bank

Inform your bank and credit card company of your travel plans, so they do not flag charges you make in another country as fraudulent. Some companies allow you to enter travel dates online, or call your bank directly.

Is it better to exchange money or use a credit card? ›

Use your credit or debit card when possible

Fees aside, using your credit or debit card is probably your safest bet for getting an exchange rate that's closest to the market rate. But be aware that while your card's issuer bases its exchange rate on market conditions, it does set its own exchange rate for transactions.

Is it better to use a travel card or credit card? ›

Travel cards offer several advantages that a credit card can't compete with, including the ability to load multiple foreign currencies, secure PIN protection, locked-in exchange rates, no foreign transaction fees, online account management, and the option for emergency assistance.

Do I need to let my credit card company know I m traveling bank of america? ›

You cannot set a travel notification with Bank of America. Bank of America doesn't give the option to set a travel notice because they trust their fraud detection capabilities to recognize suspicious activity and protect your account while you are travelling.

Do Chase credit cards require travel notification? ›

You can travel with your Chase credit cards without a travel notification, but there are a couple of things you should do before you go. Start by setting up fraud alerts on your phone. Here's how: Log in to your Chase account.

Do I need to notify credit one when traveling? ›

You don't need to let your credit card company know you're traveling, but it's always a good idea. To protect you from fraud, credit card issuers look for charges that seem to be out of the ordinary, or “suspicious activity”.

Do I need to set a travel alert on my Amex? ›

Do I need to let American Express know? We use industry-leading fraud detection capabilities that help us recognize when our Card Members are traveling, so you don't need to notify us before you travel. We recommend: Keeping your contact information updated in case we need to contact you while you're away.

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