FAQs
To disconnect your bank account from Plaid, click Accounting on the main menu and then click Banking. When on the Banking page, look for the bank account you are trying to disconnect and click the three dots on the right of the line item. Select Disconnect Bank.
How do I remove myself from Plaid? ›
In the upper-left of your Plaid Portal account, click the three horizontal lines to expand the menu. At the bottom of the menu, click Settings. Select Delete Plaid Portal account. Review the information provided and click Continue with account deletion.
Is it safe to give Plaid access to my bank account? ›
Can I feel safe using Plaid?" So you're asked to share your banking information and alarm bells in your head start ringing — as they should! The good news, though, is that, if the financial app you're using is powered by Plaid, it's safe to use.
How do I cancel my linked bank account? ›
Change or remove a bank account
- Open Google Pay .
- At the top right, tap your photo. Bank account.
- Tap on the account you want to delete.
- Tap More. Remove account.
You can use the Plaid Portal (https://my.plaid.com) to view what types of data are being shared, to revoke access (to both the apps and Plaid) and delete data stored in Plaid's systems. You can also put a data deletion request through support.
Can I unlink my bank account from Plaid? ›
Disconnect your bank account from Plaid
When on the Banking page, look for the bank account you are trying to disconnect and click the three dots on the right of the line item. Select Disconnect Bank.
Does Plaid have customer service? ›
To contact Plaid Inc., please visit the Plaid Inc. Consumer Help Center. Please provide the name of the bank or financial institution for the account that you connected to Plaid Check. My financial institution(s) are not included in search results.
Can Plaid see my bank account balance? ›
Once you enter your bank login details, Plaid may be able to view your account balance and share those details with another service. For example, if you're applying for a personal loan or using a new budget app, the lender or the app provider will likely need to know your account balance.
Does Plaid get your password? ›
Plaid asks for your baking login credentials to confirm your identity before sharing sensitive information with another financial application. That said, Plaid does not see your password or retain your login credentials — nor does the service store your banking information.
Why did I get a Plaid verification code? ›
In some cases during this connection process, Plaid may require a numeric One-Time Passcode (OTP). We send this OTP as an additional security measure to help prevent unauthorized users from successfully linking your financial account(s) to financial apps and services.
Review & manage these connections
- Go to your Google Account's third-party connections page.
- Select Linked account.
- Select the third-party app or service whose connection you want to delete. ...
- Next to the third-party account you want to remove, select Delete connection.
To close your account:
- Tap the Profile icon in the navigation bar.
- Tap the Settings icon in the top right corner of your profile.
- Tap Close account under Account management.
- Tap Continue to proceed with closing your account.
- Tap the reason for closing your account and tap Next.
- Enter your account password and tapDone.
Contact Your Bank
Cancel your bank account. Although financial institutions allow you to do this online, they may require you to make a phone call to customer service or a visit to a local bank branch. Some banks and credit unions may require you to fill out an account closure request form or submit a written request.
Should I not use Plaid? ›
Plaid authenticates your financial information, permitting companies to transfer sensitive information securely. But is Plaid safe? Yes, it's considered safe to use.
What is Plaid being sued for? ›
The lawsuit alleges that Plaid violates consumer privacy and computer data protection laws by collecting consumers' sensitive bank login information through software embedded in a host of fintech apps such as Venmo, Coinbase, Square's Cash App, and Stripe.
What app uses Plaid to link your bank account? ›
Venmo: The mobile app for peer-to-peer payments and money transfers requires you to verify a bank account through Plaid by entering a username and password for an online bank account. Venmo uses that to verify the account information and balance to see whether there is enough money to cover a transaction.
Can I remove myself from a checking account? ›
Contact your bank to be sure of their policies for removing an account holder—while some banks allow this, others require the entire account to be closed. You may also need to supply the written permission of the other account holder to remove yourself.
How do I unlink my bank from Earnin? ›
To cancel your bank authorizations from Earnin, just contact customer service via live chat or email at least three days before your next scheduled payment date. Note: This may result in delays and additional charges if your transaction is pending. Email support@earnin.com and ask them to cancel your account.
Why is Venmo forcing me to use Plaid? ›
Venmo uses Plaid to verify your bank account information and, periodically, your bank account balance to check if you have enough funds to cover certain transactions.
Is self connected to Plaid? ›
Self uses Plaid Inc. (“Plaid”) as an intermediary to gather your data from financial institutions.
