Delivery Questions (2024)

Once you receive your automated dispatch email, please allow up to 24 hours for the tracking details to reflect on our partner websites. Our couriers are u...

Tue, 2 May, 2023 at 4:12 PM

For orders dispatched via Royal Mail, delivery should take no more than 3 to 5 working days. However, we ask that you allow up to 14 days for the items to a...

Wed, 25 Jan, 2023 at 1:18 PM

There is a £2.95 postage and packaging fee per individual item.

Thu, 4 Jul, 2024 at 2:35 PM

We deliver to all areas of the UK to the registered billing address on the payment card used or to the provided UK address linked to your WeBuy account. ...

Tue, 15 Aug, 2023 at 4:44 PM

Unfortunately, once you place an order the delivery address cannot be changed. If you have placed an order having a different delivery address and would li...

Fri, 31 May, 2024 at 4:23 PM

We use the following delivery services depending on the value of your order: Royal Mail Special Delivery for items valued over £300 Royal Mail Tracked ...

Mon, 4 Apr, 2022 at 1:51 PM

It usually takes just 3 to 5 working days for orders to arrive. However, we do ask that you allow up to 14 days for delivery. Please note that you may recei...

Tue, 30 May, 2023 at 1:44 PM

Please allow up to 14 days for the items to arrive as lost in transit items are usually located and delivered within that time-frame, if 14 days have elapse...

Fri, 22 Apr, 2022 at 1:32 PM

Orders placed on webuy.com may be sourced from various stores around the UK, as such you may receive them in separate packages. Our systems are designed in ...

Tue, 30 May, 2023 at 1:47 PM